TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Is awesome thank you easy to file my return i will always use
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is informative I like how informative the program is and how there is someone close and ready to help
Date published: 2021-02-24
Rated 5 out of 5 by from General Labor easy to file taxes on my own I love the features and like that it checks for more deductions.
Date published: 2021-02-24
Rated 1 out of 5 by from Turbo Tax is worthless Unable to transmit my returns. Paid to have State return transmitted, but rejected due to AGI on Federal return. No help from help desk at Turbo Tax. The only response was, "mail tax return". Thanks for nothing!
Date published: 2021-02-24
Rated 1 out of 5 by from It's not free You say its free, it's not free You say its free, it's not free You say its free, it's not free You say its free, it's not free
Date published: 2021-02-24
Rated 2 out of 5 by from Turbo Tax needs more knowledgeable experts. the experts are very nice and helpful although they are not knowledgeable enough, they seem to figure out the problem with us and keep guessing even the ones with a lot of experience. this year I had a lot of problems that I had to figure out by myself even though I talked to 3 or 4 experts.
Date published: 2021-02-24
Rated 5 out of 5 by from Love I love how easy this app is to use. We'll always use for years to come
Date published: 2021-02-24
Rated 2 out of 5 by from Easy to use, fees go up every year. When I first started filing with turbotax a few years ago all it cost me at the end of everything was a $40 processing fee. Now, I get charged $40 per refund (state and federal) as well as an additional $40 for choosing to pay with my return. In addition they were unclear as to whether or not the total value of the fees was increasing and instead showed the flat $40 each time I was prompted. I will be looking into other services for next years refund.
Date published: 2021-02-24
Rated 5 out of 5 by from filing taxes made easy Thank you! makes my life much easier! Thanks Turbo Tax
Date published: 2021-02-24
Rated 1 out of 5 by from turbo tax is cool easiest thing to use. i love turbo tax. they even let you know when you are audited
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 483
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Is awesome thank you easy to file my return i will always use
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is informative I like how informative the program is and how there is someone close and ready to help
Date published: 2021-02-24
Rated 5 out of 5 by from General Labor easy to file taxes on my own I love the features and like that it checks for more deductions.
Date published: 2021-02-24
Rated 1 out of 5 by from Turbo Tax is worthless Unable to transmit my returns. Paid to have State return transmitted, but rejected due to AGI on Federal return. No help from help desk at Turbo Tax. The only response was, "mail tax return". Thanks for nothing!
Date published: 2021-02-24
Rated 1 out of 5 by from It's not free You say its free, it's not free You say its free, it's not free You say its free, it's not free You say its free, it's not free
Date published: 2021-02-24
Rated 2 out of 5 by from Turbo Tax needs more knowledgeable experts. the experts are very nice and helpful although they are not knowledgeable enough, they seem to figure out the problem with us and keep guessing even the ones with a lot of experience. this year I had a lot of problems that I had to figure out by myself even though I talked to 3 or 4 experts.
Date published: 2021-02-24
Rated 5 out of 5 by from Love I love how easy this app is to use. We'll always use for years to come
Date published: 2021-02-24
Rated 2 out of 5 by from Easy to use, fees go up every year. When I first started filing with turbotax a few years ago all it cost me at the end of everything was a $40 processing fee. Now, I get charged $40 per refund (state and federal) as well as an additional $40 for choosing to pay with my return. In addition they were unclear as to whether or not the total value of the fees was increasing and instead showed the flat $40 each time I was prompted. I will be looking into other services for next years refund.
Date published: 2021-02-24
Rated 5 out of 5 by from filing taxes made easy Thank you! makes my life much easier! Thanks Turbo Tax
Date published: 2021-02-24
Rated 1 out of 5 by from turbo tax is cool easiest thing to use. i love turbo tax. they even let you know when you are audited
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 483