TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 3 out of 5 by from good product - immersed in self marketing I have always liked that turbotax makes filing for yourself approachable even in slightly challenging scenarios. However, they do seem to skip questions for deductions and credits that requires you to hunt for. I miss the old expanding outline on the left where you could get anywhere. The automatic import of investments and bank info seems to get worse every year. Lastly, I thoroughly despise how obvious it is that every year they focus more on how to upsell you their own products instead of giving objective recommendations.
Date published: 2022-03-12
Rated 5 out of 5 by from Easy I was pleased to do my taxes online. Instructions were easy to follow with good self-help tips.
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo Tax did the job I found the software very user friendly and would recommend it
Date published: 2022-03-12
Rated 5 out of 5 by from Simple and easy Loved working with my tax expert using full service, I was able to get instant feedback when I needed it
Date published: 2022-03-12
Rated 5 out of 5 by from turbo tax was really good. Dia made everything a smoooth process for me and i'll deff. use turbo tax again
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo tax is efficient Tax preparer was thorough and took time to answer questions about all income.
Date published: 2022-03-12
Rated 4 out of 5 by from Easy, Efficient, Straightforward. My experience using turbotax for the second year in a row was just as excellent as the first. They tell you exactly what they need and where to put it. Anytime I had issues finding something I could just click the blue text and a simple popup would explain where/ what I was looking for. Free tax expert help made it all the smoother and I feel confident.
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo Tax 2021 Easy to use and helps alot when im to busy to have someone else do them for me.
Date published: 2022-03-12
Rated 5 out of 5 by from love turbo tax! Turbo tax is so easy to understand and use! Guided me through each step and when I got confused I just clicked on live chat and within 2 minutes was connected with an agent that quickly answered my question and I was right back on track where I had left off. Definitely 5 stars from me!
Date published: 2022-03-12
Rated 5 out of 5 by from Very Helpful Very easy to do and expert was very helpful. I would recomend.
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 4809
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from good product - immersed in self marketing I have always liked that turbotax makes filing for yourself approachable even in slightly challenging scenarios. However, they do seem to skip questions for deductions and credits that requires you to hunt for. I miss the old expanding outline on the left where you could get anywhere. The automatic import of investments and bank info seems to get worse every year. Lastly, I thoroughly despise how obvious it is that every year they focus more on how to upsell you their own products instead of giving objective recommendations.
Date published: 2022-03-12
Rated 5 out of 5 by from Easy I was pleased to do my taxes online. Instructions were easy to follow with good self-help tips.
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo Tax did the job I found the software very user friendly and would recommend it
Date published: 2022-03-12
Rated 5 out of 5 by from Simple and easy Loved working with my tax expert using full service, I was able to get instant feedback when I needed it
Date published: 2022-03-12
Rated 5 out of 5 by from turbo tax was really good. Dia made everything a smoooth process for me and i'll deff. use turbo tax again
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo tax is efficient Tax preparer was thorough and took time to answer questions about all income.
Date published: 2022-03-12
Rated 4 out of 5 by from Easy, Efficient, Straightforward. My experience using turbotax for the second year in a row was just as excellent as the first. They tell you exactly what they need and where to put it. Anytime I had issues finding something I could just click the blue text and a simple popup would explain where/ what I was looking for. Free tax expert help made it all the smoother and I feel confident.
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo Tax 2021 Easy to use and helps alot when im to busy to have someone else do them for me.
Date published: 2022-03-12
Rated 5 out of 5 by from love turbo tax! Turbo tax is so easy to understand and use! Guided me through each step and when I got confused I just clicked on live chat and within 2 minutes was connected with an agent that quickly answered my question and I was right back on track where I had left off. Definitely 5 stars from me!
Date published: 2022-03-12
Rated 5 out of 5 by from Very Helpful Very easy to do and expert was very helpful. I would recomend.
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 4809