TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Informative I have tried other software to file my tax. I was a little bit skeptical to try turbotax because of the fees but it was honestly all worth it because there were helpful hints along the way as you try to file you federal and state taxes.
Date published: 2022-03-09
Rated 1 out of 5 by from turbo tax terrible why can't I get directions to mail my state return in CT
Date published: 2022-03-09
Rated 5 out of 5 by from Great program! Easy to use! I like how it walks through everything and allows you to upload documents.
Date published: 2022-03-09
Rated 4 out of 5 by from Some bumps but issues solved quickly I had a few bumps having turbo tax doing my taxes but once the problem was figured out they were quick to solve it. They made sure I did not pay for my service and were extra attentive to my case to make sure something else didn't happen.
Date published: 2022-03-09
Rated 4 out of 5 by from Needs to Improve the State Taxes I don't understand why I owe the state of NJ and all wages and income were entered correctly. There's not enough transparency on the state tax portion for me to understand why I owed $108.00 to the state of NJ
Date published: 2022-03-09
Rated 3 out of 5 by from Meh!! Not at all happy originally filed using TurboTax without any Id they will not help to access an old account even with this COVID mess some sort of help should be in order to assist people with identification issues. Anyway I'm filing now hoping it's processed due to my dependents possibly being used.
Date published: 2022-03-09
Rated 5 out of 5 by from Great and easy to use program Just want to say that I have been a Turbo Tax customer for over 20 years and the application is so good that it guided me into a knowledge base that I had, but did not know how to apply. That same base saved me from being taxed on a 5 figure debt! All legal! I just did not know until TurboTax asked me the question! Great Program!
Date published: 2022-03-09
Rated 5 out of 5 by from Turbo tax was quick and easy. I enjoy Turbo tax and I recommend it with friends and family.
Date published: 2022-03-09
Rated 5 out of 5 by from Great experience Great experience. Jesse did a hassle free job. Would def do this again.
Date published: 2022-03-09
Rated 5 out of 5 by from Love using Turbo Tax Kerbie was so helpful and understanding. I love using Turbo Tax.
Date published: 2022-03-09
All TurboTax® Offerings Reviews - Page 4809
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Informative I have tried other software to file my tax. I was a little bit skeptical to try turbotax because of the fees but it was honestly all worth it because there were helpful hints along the way as you try to file you federal and state taxes.
Date published: 2022-03-09
Rated 1 out of 5 by from turbo tax terrible why can't I get directions to mail my state return in CT
Date published: 2022-03-09
Rated 5 out of 5 by from Great program! Easy to use! I like how it walks through everything and allows you to upload documents.
Date published: 2022-03-09
Rated 4 out of 5 by from Some bumps but issues solved quickly I had a few bumps having turbo tax doing my taxes but once the problem was figured out they were quick to solve it. They made sure I did not pay for my service and were extra attentive to my case to make sure something else didn't happen.
Date published: 2022-03-09
Rated 4 out of 5 by from Needs to Improve the State Taxes I don't understand why I owe the state of NJ and all wages and income were entered correctly. There's not enough transparency on the state tax portion for me to understand why I owed $108.00 to the state of NJ
Date published: 2022-03-09
Rated 3 out of 5 by from Meh!! Not at all happy originally filed using TurboTax without any Id they will not help to access an old account even with this COVID mess some sort of help should be in order to assist people with identification issues. Anyway I'm filing now hoping it's processed due to my dependents possibly being used.
Date published: 2022-03-09
Rated 5 out of 5 by from Great and easy to use program Just want to say that I have been a Turbo Tax customer for over 20 years and the application is so good that it guided me into a knowledge base that I had, but did not know how to apply. That same base saved me from being taxed on a 5 figure debt! All legal! I just did not know until TurboTax asked me the question! Great Program!
Date published: 2022-03-09
Rated 5 out of 5 by from Turbo tax was quick and easy. I enjoy Turbo tax and I recommend it with friends and family.
Date published: 2022-03-09
Rated 5 out of 5 by from Great experience Great experience. Jesse did a hassle free job. Would def do this again.
Date published: 2022-03-09
Rated 5 out of 5 by from Love using Turbo Tax Kerbie was so helpful and understanding. I love using Turbo Tax.
Date published: 2022-03-09
All TurboTax® Offerings Reviews - Page 4809