TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax wouldn't let me file for free.$98 I need I like turbo tax but I usually file for free not sure why I had to pay. File for free never showed when I filed . So I feel as if I was forced to pay. I could use my $98.00. Times are hard.
Date published: 2022-04-17
Rated 4 out of 5 by from Goo A bit more self help would be appreciated. A bit of improvement
Date published: 2022-04-17
Rated 5 out of 5 by from Excellent Tool. Easy to follow the steps and very helpful. Save time and money. Learned a lot about taxes.
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo tax is great Easy to use but no longer free for a basic return,but my refund is great!
Date published: 2022-04-17
Rated 5 out of 5 by from CABReview2021 Tubo tax included the mortgage hazard Insurance from 1098 statement.in the 2021 Mortgage Interest total, so it was confusing. The amounts between 2020 and 2021 were double on Turbo tax, though mortgage interest decreased in 2021 from 2020. Also, Box 14 of my W-2 included a line item for total donations to charities deducted through payroll. When I itemized deductions in Turbo, I wasn't sure whether the additional contributions made to the same charities should be listed separately or "in addition to" Box 14 of W-2. Will you add the total from Box 14 to the Deductions section of Turbo up front so that we know that the amounts to add there will be "in addition to" the donations already deducted from the paycheck? Only after I printed the tax statement was I able to figure it out. I had to edit before filing.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is user friendly This is my 8th year of filing with Turbo Tax - No complaints
Date published: 2022-04-17
Rated 1 out of 5 by from I will never buy TurboTax again! I have used TurboTax for years, but this year I spent hours trying to work around errors in the software (i.e. I has to remove ALL of my charitable contributions to finally be error-free. TurboTax wouldn't even let me do an override to remove individual contributions!) My spouse reminded me more than once, "There's no crying in tax preparation." He is so wrong about that!
Date published: 2022-04-17
Rated 5 out of 5 by from i love turbotax The easiest and fastest way to file taxes ever, and the affordability is amazing
Date published: 2022-04-17
Rated 4 out of 5 by from Done!!!!!!! Finally finished my mother's Trust taxes. Finally!!!
Date published: 2022-04-17
Rated 5 out of 5 by from Joshua is the man thank you very knowledgeable, patient and very professional Can we hire Joshua again next year?
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 4809
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax wouldn't let me file for free.$98 I need I like turbo tax but I usually file for free not sure why I had to pay. File for free never showed when I filed . So I feel as if I was forced to pay. I could use my $98.00. Times are hard.
Date published: 2022-04-17
Rated 4 out of 5 by from Goo A bit more self help would be appreciated. A bit of improvement
Date published: 2022-04-17
Rated 5 out of 5 by from Excellent Tool. Easy to follow the steps and very helpful. Save time and money. Learned a lot about taxes.
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo tax is great Easy to use but no longer free for a basic return,but my refund is great!
Date published: 2022-04-17
Rated 5 out of 5 by from CABReview2021 Tubo tax included the mortgage hazard Insurance from 1098 statement.in the 2021 Mortgage Interest total, so it was confusing. The amounts between 2020 and 2021 were double on Turbo tax, though mortgage interest decreased in 2021 from 2020. Also, Box 14 of my W-2 included a line item for total donations to charities deducted through payroll. When I itemized deductions in Turbo, I wasn't sure whether the additional contributions made to the same charities should be listed separately or "in addition to" Box 14 of W-2. Will you add the total from Box 14 to the Deductions section of Turbo up front so that we know that the amounts to add there will be "in addition to" the donations already deducted from the paycheck? Only after I printed the tax statement was I able to figure it out. I had to edit before filing.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is user friendly This is my 8th year of filing with Turbo Tax - No complaints
Date published: 2022-04-17
Rated 1 out of 5 by from I will never buy TurboTax again! I have used TurboTax for years, but this year I spent hours trying to work around errors in the software (i.e. I has to remove ALL of my charitable contributions to finally be error-free. TurboTax wouldn't even let me do an override to remove individual contributions!) My spouse reminded me more than once, "There's no crying in tax preparation." He is so wrong about that!
Date published: 2022-04-17
Rated 5 out of 5 by from i love turbotax The easiest and fastest way to file taxes ever, and the affordability is amazing
Date published: 2022-04-17
Rated 4 out of 5 by from Done!!!!!!! Finally finished my mother's Trust taxes. Finally!!!
Date published: 2022-04-17
Rated 5 out of 5 by from Joshua is the man thank you very knowledgeable, patient and very professional Can we hire Joshua again next year?
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 4809