TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Carla, My Turbo Tax Expert is the best!!! She patiently answered ALL my no doubt annoying questions. By the end of the process, I felt confident and well prepared for the return. I have not had this level of service and attention from anyone doing my taxes in the 38 years I have filed taxes. THANK YOU CARLA!!
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax is Awesome Very easy and helpful program to work with. I like to capability of viewing from form side to step by step view.
Date published: 2021-05-08
Rated 4 out of 5 by from Turbo Tax facilitates doing taxes. I have used Turbo Tax for many years and it is easier than completing Tax Forms by hand.
Date published: 2021-05-08
Rated 4 out of 5 by from Turbo Tax is different Specifically some things have changed. More stuff to buy like assistance etc. Makes it somewhat more confusing.
Date published: 2021-05-08
Rated 4 out of 5 by from Easy Way to File Taxes Turbo Tax is an easy way to file your taxes. The program helps with deductions.
Date published: 2021-05-08
Rated 4 out of 5 by from Wow Turbo Tax! Turbo Tax is great at explaining issues. Had to use chat it was helpful. Completed my own taxes this year. Will be returning next year as well. What a relief all done.
Date published: 2021-05-08
Rated 5 out of 5 by from Excellent! Simple and efficient way to complete our taxes for 2020!
Date published: 2021-05-08
Rated 2 out of 5 by from Turbotax is getting worse every year. It kept tell me that I had to review the w-2 form but did not tell me why. Wasted a lot of my time. It used to tell me some stats before submitting. It's all gone. Maybe I had to pay more the get those now.
Date published: 2021-05-08
Rated 5 out of 5 by from GOOD WAS EASY AND FAST. DID NOT HAVE THE OPTION FOR IRA ACCOUNT!
Date published: 2021-05-08
Rated 5 out of 5 by from Easy to understand and complete Very easy to go through the many windows necessary to complete the tax forms. Plenty of links for further info and tips. If you can't find it from these, then a google query usually gets you the answer you seek.
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 4809
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Carla, My Turbo Tax Expert is the best!!! She patiently answered ALL my no doubt annoying questions. By the end of the process, I felt confident and well prepared for the return. I have not had this level of service and attention from anyone doing my taxes in the 38 years I have filed taxes. THANK YOU CARLA!!
Date published: 2021-05-08
Rated 5 out of 5 by from Turbo Tax is Awesome Very easy and helpful program to work with. I like to capability of viewing from form side to step by step view.
Date published: 2021-05-08
Rated 4 out of 5 by from Turbo Tax facilitates doing taxes. I have used Turbo Tax for many years and it is easier than completing Tax Forms by hand.
Date published: 2021-05-08
Rated 4 out of 5 by from Turbo Tax is different Specifically some things have changed. More stuff to buy like assistance etc. Makes it somewhat more confusing.
Date published: 2021-05-08
Rated 4 out of 5 by from Easy Way to File Taxes Turbo Tax is an easy way to file your taxes. The program helps with deductions.
Date published: 2021-05-08
Rated 4 out of 5 by from Wow Turbo Tax! Turbo Tax is great at explaining issues. Had to use chat it was helpful. Completed my own taxes this year. Will be returning next year as well. What a relief all done.
Date published: 2021-05-08
Rated 5 out of 5 by from Excellent! Simple and efficient way to complete our taxes for 2020!
Date published: 2021-05-08
Rated 2 out of 5 by from Turbotax is getting worse every year. It kept tell me that I had to review the w-2 form but did not tell me why. Wasted a lot of my time. It used to tell me some stats before submitting. It's all gone. Maybe I had to pay more the get those now.
Date published: 2021-05-08
Rated 5 out of 5 by from GOOD WAS EASY AND FAST. DID NOT HAVE THE OPTION FOR IRA ACCOUNT!
Date published: 2021-05-08
Rated 5 out of 5 by from Easy to understand and complete Very easy to go through the many windows necessary to complete the tax forms. Plenty of links for further info and tips. If you can't find it from these, then a google query usually gets you the answer you seek.
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 4809