TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 2 out of 5 by from why do we still do this archaic time waste? state mandated information based psychological torture, with threat of imprisonment and financial servitude if you make a typo
Date published: 2022-03-11
Rated 1 out of 5 by from Takes you to the cleaners without warning Horrible. Will not be using ever again. It’s advertised as a free service and then you get to the very end and bam you have pay over $120 just to file. Hope you don’t have any questions along the way either because there’s no help to be found just a cute ‘FAQ answers’ box that just repeats the info on the main page.
Date published: 2022-03-11
Rated 5 out of 5 by from Easy to use Went quickly - mine is standard deduction. Have TT for several years.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax Full Service Kim did an amazing job. Member communicated every step of the way and answered all my questions.
Date published: 2022-03-11
Rated 5 out of 5 by from Good Experience I have used a competitor for several years but had enough of their confusing website and waiting forever for a tax expert. Turbo Tax was a breath of fresh air. Taxes aren't fun, and they were a little pricey, but I feel much more confident using Turbo Tax.
Date published: 2022-03-11
Rated 5 out of 5 by from 2021 tax Great ! Needed help several times every one was awesome and very patient.
Date published: 2022-03-11
Rated 5 out of 5 by from Simple and fast Easy to follow steps, complete process. Would recommend program
Date published: 2022-03-11
Rated 5 out of 5 by from Does what is expected Had some issues with form 1116, but got through it.
Date published: 2022-03-11
Rated 5 out of 5 by from Easy and good experience I stress when it comes to my taxes but turbo tax made it very simple and easy. Everything was instructed clearly and mannerly so I had my returns done within the week
Date published: 2022-03-11
Rated 5 out of 5 by from Back to Turbo Tax! I have been using Turbo Tax since the 1980's, especially when I had my own business. Now retire, I tried the IRS & state e-files, got stuck, return booted back, and said "enough" Now I'm back with TT and will stick with it!!!!!
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 4674
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from why do we still do this archaic time waste? state mandated information based psychological torture, with threat of imprisonment and financial servitude if you make a typo
Date published: 2022-03-11
Rated 1 out of 5 by from Takes you to the cleaners without warning Horrible. Will not be using ever again. It’s advertised as a free service and then you get to the very end and bam you have pay over $120 just to file. Hope you don’t have any questions along the way either because there’s no help to be found just a cute ‘FAQ answers’ box that just repeats the info on the main page.
Date published: 2022-03-11
Rated 5 out of 5 by from Easy to use Went quickly - mine is standard deduction. Have TT for several years.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax Full Service Kim did an amazing job. Member communicated every step of the way and answered all my questions.
Date published: 2022-03-11
Rated 5 out of 5 by from Good Experience I have used a competitor for several years but had enough of their confusing website and waiting forever for a tax expert. Turbo Tax was a breath of fresh air. Taxes aren't fun, and they were a little pricey, but I feel much more confident using Turbo Tax.
Date published: 2022-03-11
Rated 5 out of 5 by from 2021 tax Great ! Needed help several times every one was awesome and very patient.
Date published: 2022-03-11
Rated 5 out of 5 by from Simple and fast Easy to follow steps, complete process. Would recommend program
Date published: 2022-03-11
Rated 5 out of 5 by from Does what is expected Had some issues with form 1116, but got through it.
Date published: 2022-03-11
Rated 5 out of 5 by from Easy and good experience I stress when it comes to my taxes but turbo tax made it very simple and easy. Everything was instructed clearly and mannerly so I had my returns done within the week
Date published: 2022-03-11
Rated 5 out of 5 by from Back to Turbo Tax! I have been using Turbo Tax since the 1980's, especially when I had my own business. Now retire, I tried the IRS & state e-files, got stuck, return booted back, and said "enough" Now I'm back with TT and will stick with it!!!!!
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 4674