TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Overall like using the product Overall I like using the product, but there are some small issues that seem to never be fixed. When printing my Federal and State return, you should guarantee that the 2nd return, usually the state, always starts on an odd page number so the returns can be separated and filed apart from each other.
Date published: 2021-05-12
Rated 1 out of 5 by from Great, right up till I had to file... Program did not work with Windows 10 on new HP. I had to continue to change resolution multiple times in order to process credit card transaction. I will most likely not use this program again.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo tax done easy Completed my return easy with turbo tax. turbo tax makes it easy.
Date published: 2021-05-12
Rated 5 out of 5 by from VERY HELPFUL IF YOU TAKE YOUR TIME ITS VERY HELPFUL. REALLY LIKE THE SOFTWARE.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax is Excellent Well laid out easy to use. Fast and Affordable. I use it every year.
Date published: 2021-05-12
Rated 4 out of 5 by from First hick-up using Turbotax in about 6 years I received exceptional support from an advisor that patiently and expertly guided me through the required steps to correct my error and file my taxes successfully. Please remove the step that appears to force clients to accept the audit assistance for $45. Really is crafty and unnecessary for some filers as the step appears to make it mandatory to accept the option and cancel later even when the client did not want it at all.
Date published: 2021-05-12
Rated 5 out of 5 by from Easy, peasy! Turbotax is easy and free. Will use again next year!
Date published: 2021-05-12
Rated 5 out of 5 by from Love Turbo Tax Had an awesome experience with Esmeralda when I had difficulty trying to do MD taxes as a DE resident. She was brilliant
Date published: 2021-05-12
Rated 3 out of 5 by from Turbo Tax need an electronic return for Deleware The software works great for Federal taxes but does not have a package for the State of Delaware. I now have manually write in a State Return. Really arduous task. Please develop a package for 2021 returns. Please!
Date published: 2021-05-12
Rated 5 out of 5 by from Easy step by step if you have your info. Great thorough and wooohoo yippie-dippy holy cats is it fast!
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 4653
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Overall like using the product Overall I like using the product, but there are some small issues that seem to never be fixed. When printing my Federal and State return, you should guarantee that the 2nd return, usually the state, always starts on an odd page number so the returns can be separated and filed apart from each other.
Date published: 2021-05-12
Rated 1 out of 5 by from Great, right up till I had to file... Program did not work with Windows 10 on new HP. I had to continue to change resolution multiple times in order to process credit card transaction. I will most likely not use this program again.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo tax done easy Completed my return easy with turbo tax. turbo tax makes it easy.
Date published: 2021-05-12
Rated 5 out of 5 by from VERY HELPFUL IF YOU TAKE YOUR TIME ITS VERY HELPFUL. REALLY LIKE THE SOFTWARE.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax is Excellent Well laid out easy to use. Fast and Affordable. I use it every year.
Date published: 2021-05-12
Rated 4 out of 5 by from First hick-up using Turbotax in about 6 years I received exceptional support from an advisor that patiently and expertly guided me through the required steps to correct my error and file my taxes successfully. Please remove the step that appears to force clients to accept the audit assistance for $45. Really is crafty and unnecessary for some filers as the step appears to make it mandatory to accept the option and cancel later even when the client did not want it at all.
Date published: 2021-05-12
Rated 5 out of 5 by from Easy, peasy! Turbotax is easy and free. Will use again next year!
Date published: 2021-05-12
Rated 5 out of 5 by from Love Turbo Tax Had an awesome experience with Esmeralda when I had difficulty trying to do MD taxes as a DE resident. She was brilliant
Date published: 2021-05-12
Rated 3 out of 5 by from Turbo Tax need an electronic return for Deleware The software works great for Federal taxes but does not have a package for the State of Delaware. I now have manually write in a State Return. Really arduous task. Please develop a package for 2021 returns. Please!
Date published: 2021-05-12
Rated 5 out of 5 by from Easy step by step if you have your info. Great thorough and wooohoo yippie-dippy holy cats is it fast!
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 4653