TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 3 out of 5 by from Update errors Encountered multiple errors when forced to download "critical updates." Ended up paying an extra $45 and had to do 2 manual updates.
Date published: 2022-03-12
Rated 3 out of 5 by from Ok, but delayed updates I have been a loyal user of Turbo Tax for years, but this year updates were not timely, which required us to wait until March 11 to file our taxes. That gives us a little over a month to file taxes before the deadline. To pay for the premium version and have to wait until a month before filing deadline is ridiculous. May be searching new options next year.
Date published: 2022-03-12
Rated 5 out of 5 by from Awesome Everything worked well. Hope IRS likes results of my return.
Date published: 2022-03-12
Rated 5 out of 5 by from TurboTax live is awesome. The turbotax live experience was a very good experience
Date published: 2022-03-12
Rated 1 out of 5 by from Disappointed I filed my taxes last year, but someone amended my return and compromised information about my identity. I had to go through many hoops to fix this. My frustration is how can Turbo Tax allow someone else to access my account to amend returns.
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo Tax was very helpful I did this myself this year and was very please that I was able to complete my taxes.
Date published: 2022-03-12
Rated 5 out of 5 by from TURBO TAX IS AWESOME LOYAL CUSTOMER ALWAYS WILL USE TURBO MY FAVORITE AND GREAT PRICES
Date published: 2022-03-12
Rated 5 out of 5 by from Complex Tax Returns Made Simple Sneha - did a great job in helping get through the last steps and caught 2 mistakes I made in inputting the W-2
Date published: 2022-03-12
Rated 5 out of 5 by from Appreciate TurboTax for making tax filing smooth I really appreciate working with Turbo Tax and being offered may options without judgement if I decline. Thank you for making this scary tax filing process a smooth and clear one. You provide the clearest answers to questions that arise during the process for things that I have no clue what they are for! I will continue to come back to you, thank you.
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo tax is the best! I always have a wonderful experience. Easy and helpful
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 4652
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Update errors Encountered multiple errors when forced to download "critical updates." Ended up paying an extra $45 and had to do 2 manual updates.
Date published: 2022-03-12
Rated 3 out of 5 by from Ok, but delayed updates I have been a loyal user of Turbo Tax for years, but this year updates were not timely, which required us to wait until March 11 to file our taxes. That gives us a little over a month to file taxes before the deadline. To pay for the premium version and have to wait until a month before filing deadline is ridiculous. May be searching new options next year.
Date published: 2022-03-12
Rated 5 out of 5 by from Awesome Everything worked well. Hope IRS likes results of my return.
Date published: 2022-03-12
Rated 5 out of 5 by from TurboTax live is awesome. The turbotax live experience was a very good experience
Date published: 2022-03-12
Rated 1 out of 5 by from Disappointed I filed my taxes last year, but someone amended my return and compromised information about my identity. I had to go through many hoops to fix this. My frustration is how can Turbo Tax allow someone else to access my account to amend returns.
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo Tax was very helpful I did this myself this year and was very please that I was able to complete my taxes.
Date published: 2022-03-12
Rated 5 out of 5 by from TURBO TAX IS AWESOME LOYAL CUSTOMER ALWAYS WILL USE TURBO MY FAVORITE AND GREAT PRICES
Date published: 2022-03-12
Rated 5 out of 5 by from Complex Tax Returns Made Simple Sneha - did a great job in helping get through the last steps and caught 2 mistakes I made in inputting the W-2
Date published: 2022-03-12
Rated 5 out of 5 by from Appreciate TurboTax for making tax filing smooth I really appreciate working with Turbo Tax and being offered may options without judgement if I decline. Thank you for making this scary tax filing process a smooth and clear one. You provide the clearest answers to questions that arise during the process for things that I have no clue what they are for! I will continue to come back to you, thank you.
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo tax is the best! I always have a wonderful experience. Easy and helpful
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 4652