TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Pleased I’ve used TurboTax since I started doing my taxes and I’ve always felt safe, helped and in the comfort of my home. Thank you!
Date published: 2023-01-27
Rated 5 out of 5 by from Solid product year after year Turbo Tax always makes filing easy which why I have stuck with it for 8 years. Every year new features get added for convenience and always free. Highly recommend for anyone who pays someone to file their taxes.
Date published: 2023-01-27
Rated 3 out of 5 by from Partially Satisfied Overall a good experience as I been using your service for few years now. Im dissatisfied with the pay now by credit card or if you prefer to have the funds taking from your taxes a premium service is forced upon you for an additional $44.00. Unfair as a consumer to me.
Date published: 2023-01-27
Rated 3 out of 5 by from High fees, user friendly User friendly. Fees are getting worse. Will not use again.
Date published: 2023-01-27
Rated 5 out of 5 by from 8 Years and Counting Great as usual. This is my eighth year using TurboTax.
Date published: 2023-01-27
Rated 5 out of 5 by from Been using turbo tax for years!!!! I’ve been using turbo tax for years and don’t think I’ll ever stop. So easy and quick!!!!
Date published: 2023-01-27
Rated 5 out of 5 by from Amazing! Amazing help and beginner friendly! Will be using again next year.
Date published: 2023-01-27
Rated 4 out of 5 by from My Tax pro is a life saver but the actual software I spent 4 hours trying to figure it out alone and another 2 hours with my Tax pro George J. From California and he was super helpful and deserves a bonus for staying on with me until I felt comfortable with the process.
Date published: 2023-01-27
Rated 5 out of 5 by from MOSTLY EASY This is mostly the simplest way to file taxes. Every year there is some oddly worded item that hangs me up. This year, married filing joint, the system asked about the AGI from last year. First it asked about person number one. Then it asked about person number two??? We filed together so that number was the same. It implied it wanted the individual AGI instead of what was on the one form for both of us. I just closed my eyes and clicked OK and it took it. So if you get confused trying to find the individual AGI, I sympathize and just click OK. Otherwise it is very simple.
Date published: 2023-01-27
Rated 1 out of 5 by from It was not free. A simple tax return and you charge me 89$ no where did it give me an option for free. It was easy but it wasn’t nice charging me 89$ for a very simple return.
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 464
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Pleased I’ve used TurboTax since I started doing my taxes and I’ve always felt safe, helped and in the comfort of my home. Thank you!
Date published: 2023-01-27
Rated 5 out of 5 by from Solid product year after year Turbo Tax always makes filing easy which why I have stuck with it for 8 years. Every year new features get added for convenience and always free. Highly recommend for anyone who pays someone to file their taxes.
Date published: 2023-01-27
Rated 3 out of 5 by from Partially Satisfied Overall a good experience as I been using your service for few years now. Im dissatisfied with the pay now by credit card or if you prefer to have the funds taking from your taxes a premium service is forced upon you for an additional $44.00. Unfair as a consumer to me.
Date published: 2023-01-27
Rated 3 out of 5 by from High fees, user friendly User friendly. Fees are getting worse. Will not use again.
Date published: 2023-01-27
Rated 5 out of 5 by from 8 Years and Counting Great as usual. This is my eighth year using TurboTax.
Date published: 2023-01-27
Rated 5 out of 5 by from Been using turbo tax for years!!!! I’ve been using turbo tax for years and don’t think I’ll ever stop. So easy and quick!!!!
Date published: 2023-01-27
Rated 5 out of 5 by from Amazing! Amazing help and beginner friendly! Will be using again next year.
Date published: 2023-01-27
Rated 4 out of 5 by from My Tax pro is a life saver but the actual software I spent 4 hours trying to figure it out alone and another 2 hours with my Tax pro George J. From California and he was super helpful and deserves a bonus for staying on with me until I felt comfortable with the process.
Date published: 2023-01-27
Rated 5 out of 5 by from MOSTLY EASY This is mostly the simplest way to file taxes. Every year there is some oddly worded item that hangs me up. This year, married filing joint, the system asked about the AGI from last year. First it asked about person number one. Then it asked about person number two??? We filed together so that number was the same. It implied it wanted the individual AGI instead of what was on the one form for both of us. I just closed my eyes and clicked OK and it took it. So if you get confused trying to find the individual AGI, I sympathize and just click OK. Otherwise it is very simple.
Date published: 2023-01-27
Rated 1 out of 5 by from It was not free. A simple tax return and you charge me 89$ no where did it give me an option for free. It was easy but it wasn’t nice charging me 89$ for a very simple return.
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 464