TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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TurboTax Online
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Rated 5 out of 5 by
Review12345622222222222 from
Great
Great service. Will use again next year. Wow great
Date published: 2022-03-13
Rated 5 out of 5 by
Lalarrivee from
Always easy to use and file
I have used Turbo Tax for many years now and have found it accurately covers my tax situation and is easy to use.
Date published: 2022-03-13
Rated 4 out of 5 by
Grandmother of 2 from
Economic Impact Recovery Credit
In Step-by-step, Turbo tax only accounted for $1400 (1 person not including dependent). I had to go to Forms and enter there. Then it corrected itself. I'm completing forms for my grandson and my son.
Date published: 2022-03-13
Rated 3 out of 5 by
IAmTheMom from
It's no better than the Free.
I like the ease of the screens and popup info. When it came to explaining why I couldnt use the free edition the explanation wasn't clear. I had used the standard deduction and the only difference was Unemployment.
Date published: 2022-03-13
Rated 2 out of 5 by
5 Year User from
What a confusing and expensive journey!
I have used TurboTax for five years and every year I am more and more confused. I hit a wall with the third stimulus check and the website was unclear so I spent too much time on the IRS website trying to double check my third payment all to find what I was looking for after 30 minutes because the wording of the website was hard to understand as a user. Additionally, getting charged for paying for TurboTax from my federal return is a slap in the face for a person who is already barely making it financially. This was a confusing and expensive journey!
Date published: 2022-03-13
Rated 5 out of 5 by
Robin tax from
Turbo tax is awesome will do business again
Great was quick and easy superior 5 stars will recommend
Date published: 2022-03-13
Rated 5 out of 5 by
Ayeitsdlay from
Turbo tax is cool
My experience was great. Everyone was helpful and the process was easy and free which is great! I will be using turbo tax next year.
Date published: 2022-03-13
Rated 5 out of 5 by
HeeYongPark from
Enjoyed It
It was easy and my tax expert was very effecient. My tax expert always messaged me back quickly and answered all my questions.
Date published: 2022-03-13
Rated 5 out of 5 by
Rapharez from
Very User Friendly
I was dreading the use of an online Tax Preparer because I felt that in past years, I was not getting informed about every possible tax break. With Turbo Tax, I always felt like the software was very intuitive to my needs. And I also had LIVE Help to assist me if I got stuck. I'd recommend it highly!
Date published: 2022-03-13
Rated 2 out of 5 by
tarobbs from
TurboTax is frustrating
I would assume that for the average person Turbotax it great, for me with retirement income form a foreign country it is very frustrating. Last 2 years have been problematic. This year with late delivery of Form 1116/1116B my filing has been delayed by 1 month.
All TurboTax® Offerings Reviews - Page 4502
Date published: 2022-03-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Review12345622222222222 from
Great
Great service. Will use again next year. Wow great
Date published: 2022-03-13
Rated 5 out of 5 by
Lalarrivee from
Always easy to use and file
I have used Turbo Tax for many years now and have found it accurately covers my tax situation and is easy to use.
Date published: 2022-03-13
Rated 4 out of 5 by
Grandmother of 2 from
Economic Impact Recovery Credit
In Step-by-step, Turbo tax only accounted for $1400 (1 person not including dependent). I had to go to Forms and enter there. Then it corrected itself. I'm completing forms for my grandson and my son.
Date published: 2022-03-13
Rated 3 out of 5 by
IAmTheMom from
It's no better than the Free.
I like the ease of the screens and popup info. When it came to explaining why I couldnt use the free edition the explanation wasn't clear. I had used the standard deduction and the only difference was Unemployment.
Date published: 2022-03-13
Rated 2 out of 5 by
5 Year User from
What a confusing and expensive journey!
I have used TurboTax for five years and every year I am more and more confused. I hit a wall with the third stimulus check and the website was unclear so I spent too much time on the IRS website trying to double check my third payment all to find what I was looking for after 30 minutes because the wording of the website was hard to understand as a user. Additionally, getting charged for paying for TurboTax from my federal return is a slap in the face for a person who is already barely making it financially. This was a confusing and expensive journey!
Date published: 2022-03-13
Rated 5 out of 5 by
Robin tax from
Turbo tax is awesome will do business again
Great was quick and easy superior 5 stars will recommend
Date published: 2022-03-13
Rated 5 out of 5 by
Ayeitsdlay from
Turbo tax is cool
My experience was great. Everyone was helpful and the process was easy and free which is great! I will be using turbo tax next year.
Date published: 2022-03-13
Rated 5 out of 5 by
HeeYongPark from
Enjoyed It
It was easy and my tax expert was very effecient. My tax expert always messaged me back quickly and answered all my questions.
Date published: 2022-03-13
Rated 5 out of 5 by
Rapharez from
Very User Friendly
I was dreading the use of an online Tax Preparer because I felt that in past years, I was not getting informed about every possible tax break. With Turbo Tax, I always felt like the software was very intuitive to my needs. And I also had LIVE Help to assist me if I got stuck. I'd recommend it highly!
Date published: 2022-03-13
Rated 2 out of 5 by
tarobbs from
TurboTax is frustrating
I would assume that for the average person Turbotax it great, for me with retirement income form a foreign country it is very frustrating. Last 2 years have been problematic. This year with late delivery of Form 1116/1116B my filing has been delayed by 1 month.
All TurboTax® Offerings Reviews - Page 4502
Date published: 2022-03-13