TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from IT'S GOOD THAT THERE IS TURBO TAX I have been doing my declaration for the IRS with the turbo tax for several years. My best experience was the last three years where I had the advice of a specialist in filing my taxes.
Date published: 2022-03-15
Rated 5 out of 5 by from GREAT I'VE BEEN USING TURBO TAX FOR NUMEROUS YEARS. NEVER HAD A PROBLEM AND IT IS RELATIVELY EASY TO USE.
Date published: 2022-03-15
Rated 3 out of 5 by from Turbo Tax is ok Price keeps going up every year. You should not have to pay for state filing when you pay for the deluxe Turbo Tax.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax is great! Never leave home. I love to be able to work at my own pace. I use it every year.
Date published: 2022-03-15
Rated 3 out of 5 by from Seems Different In the past TT was very good about how it coordinated past tax info and brought it forward. This year it did not and I had to enter it. Plus, I keep getting a notice that my Credit Card is expired and I check and it is updated. I am somewhat perplexed. Getting touch with Customer Service is painful. I am considering just going back to the old paper tax returns and filing by mail.
Date published: 2022-03-15
Rated 4 out of 5 by from Turbo Tax is good. Not everything was clearly explained this year. The system changed some numbers that I entered and did not explain why. I could have asked for an explanation from the expert, but I didn't want to wait 10 minutes, and I wa sure it wouldn't do anything but satisfy my curiosity. How to handle "short term rentals" could be much better explained.
Date published: 2022-03-15
Rated 4 out of 5 by from TurboTax has a very helpful &experienced staff!!!! The expert that assisted me took all my stress away!!!!!!!
Date published: 2022-03-15
Rated 4 out of 5 by from Turbo tax is great I have been using turbo tax for many years, it really help me a lot during the tax return, the system is very efficient
Date published: 2022-03-15
Rated 5 out of 5 by from Awesome I loved that very easy and fast. I didnot have any problem
Date published: 2022-03-15
Rated 2 out of 5 by from I will likely move to a new service next year TurboTax has become too expensive to do the simple things I need it to do, constantly pushing up charges to file for maximum benefit. It cost more than twice what I paid last year to file this year. The service is great, just not for the price.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4385
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from IT'S GOOD THAT THERE IS TURBO TAX I have been doing my declaration for the IRS with the turbo tax for several years. My best experience was the last three years where I had the advice of a specialist in filing my taxes.
Date published: 2022-03-15
Rated 5 out of 5 by from GREAT I'VE BEEN USING TURBO TAX FOR NUMEROUS YEARS. NEVER HAD A PROBLEM AND IT IS RELATIVELY EASY TO USE.
Date published: 2022-03-15
Rated 3 out of 5 by from Turbo Tax is ok Price keeps going up every year. You should not have to pay for state filing when you pay for the deluxe Turbo Tax.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax is great! Never leave home. I love to be able to work at my own pace. I use it every year.
Date published: 2022-03-15
Rated 3 out of 5 by from Seems Different In the past TT was very good about how it coordinated past tax info and brought it forward. This year it did not and I had to enter it. Plus, I keep getting a notice that my Credit Card is expired and I check and it is updated. I am somewhat perplexed. Getting touch with Customer Service is painful. I am considering just going back to the old paper tax returns and filing by mail.
Date published: 2022-03-15
Rated 4 out of 5 by from Turbo Tax is good. Not everything was clearly explained this year. The system changed some numbers that I entered and did not explain why. I could have asked for an explanation from the expert, but I didn't want to wait 10 minutes, and I wa sure it wouldn't do anything but satisfy my curiosity. How to handle "short term rentals" could be much better explained.
Date published: 2022-03-15
Rated 4 out of 5 by from TurboTax has a very helpful &experienced staff!!!! The expert that assisted me took all my stress away!!!!!!!
Date published: 2022-03-15
Rated 4 out of 5 by from Turbo tax is great I have been using turbo tax for many years, it really help me a lot during the tax return, the system is very efficient
Date published: 2022-03-15
Rated 5 out of 5 by from Awesome I loved that very easy and fast. I didnot have any problem
Date published: 2022-03-15
Rated 2 out of 5 by from I will likely move to a new service next year TurboTax has become too expensive to do the simple things I need it to do, constantly pushing up charges to file for maximum benefit. It cost more than twice what I paid last year to file this year. The service is great, just not for the price.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4385