TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love turbo tax! Turbo tax is always easy to use. I won't use anyone else when I prepare my taxes.
Date published: 2022-03-21
Rated 5 out of 5 by from Simple and good First time using turbo tax to file my taxes and it was the easiest thing ever. Joseph was on top of getting all of my things done in a timely manner
Date published: 2022-03-21
Rated 2 out of 5 by from usually awesome but this year lots of glitches I've used turbo tax for almost 10 years. Every year before I would give it 5 stars. This year there were lots of glitches. Going over the same information multiple times resulting in multiple entries. The "jump to" hyperlink to help enter forms would not generate. I had to wait for someone from TurboTax to call me. None of their instructions helped. They eventually had to tell me where to find the entry points for me remaining forms. Hopefully next year they work out the bugs again.
Date published: 2022-03-21
Rated 5 out of 5 by from Can't get any easier than this. They would literally have to come into your home and do your taxes from there to make it easier than it is now. LOL This is my 6th yr with Turbo Tax and it just gets better every time I use it.
Date published: 2022-03-21
Rated 5 out of 5 by from The service matches the hype I fell very confident about my taxes this year knowing they were in the hands of real professionals.
Date published: 2022-03-21
Rated 3 out of 5 by from Where are the Americans? No better way to exclude Americans than to use foreigners for its imagery. Where are the Americans?
Date published: 2022-03-21
Rated 5 out of 5 by from Great So easy for me to understand and comprehend I was so happy
Date published: 2022-03-21
Rated 5 out of 5 by from TurboTax FOR LIFE! Customer service is incredible, the screen share option when on the phone with support is so helpful, and I'll forever use TurboTax!
Date published: 2022-03-21
Rated 5 out of 5 by from turbo tax is alright tax consultant was great but i did not get the $20.00 discount i was promised
Date published: 2022-03-21
Rated 3 out of 5 by from Jumping from sections kept jumping from one section to the other before completion.
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4385
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love turbo tax! Turbo tax is always easy to use. I won't use anyone else when I prepare my taxes.
Date published: 2022-03-21
Rated 5 out of 5 by from Simple and good First time using turbo tax to file my taxes and it was the easiest thing ever. Joseph was on top of getting all of my things done in a timely manner
Date published: 2022-03-21
Rated 2 out of 5 by from usually awesome but this year lots of glitches I've used turbo tax for almost 10 years. Every year before I would give it 5 stars. This year there were lots of glitches. Going over the same information multiple times resulting in multiple entries. The "jump to" hyperlink to help enter forms would not generate. I had to wait for someone from TurboTax to call me. None of their instructions helped. They eventually had to tell me where to find the entry points for me remaining forms. Hopefully next year they work out the bugs again.
Date published: 2022-03-21
Rated 5 out of 5 by from Can't get any easier than this. They would literally have to come into your home and do your taxes from there to make it easier than it is now. LOL This is my 6th yr with Turbo Tax and it just gets better every time I use it.
Date published: 2022-03-21
Rated 5 out of 5 by from The service matches the hype I fell very confident about my taxes this year knowing they were in the hands of real professionals.
Date published: 2022-03-21
Rated 3 out of 5 by from Where are the Americans? No better way to exclude Americans than to use foreigners for its imagery. Where are the Americans?
Date published: 2022-03-21
Rated 5 out of 5 by from Great So easy for me to understand and comprehend I was so happy
Date published: 2022-03-21
Rated 5 out of 5 by from TurboTax FOR LIFE! Customer service is incredible, the screen share option when on the phone with support is so helpful, and I'll forever use TurboTax!
Date published: 2022-03-21
Rated 5 out of 5 by from turbo tax is alright tax consultant was great but i did not get the $20.00 discount i was promised
Date published: 2022-03-21
Rated 3 out of 5 by from Jumping from sections kept jumping from one section to the other before completion.
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4385