TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 3 out of 5 by from Easy to use, but sneaky on upcharges For the most part I like TurboTax, but they sneakily try to get you to upgrade on their products. This time around, at the end when I went to file the system tried to make me think I had bought their MAX upgrade and it felt like I had to sign a disclosure form. Took me longer than necessary as I had to click back and make sure my receipt had NOT included Max (which I didn't) and then I had to figure out how to click through to avoid signing the disclosure (which then probably would've retroactively added the charge).
Date published: 2023-04-08
Rated 4 out of 5 by from Turbo Needs to be more accurate with their prices I wanted to keep my fees lows and i ended up paying more than what I thought i was supposed to pay.
Date published: 2023-04-08
Rated 5 out of 5 by from It's easy It was easy to do myself for real.Even from my phone
Date published: 2023-04-08
Rated 5 out of 5 by from Great Software I have been using Turbo Tax 10 years and it is very user friendly. Saves me time.
Date published: 2023-04-08
Rated 4 out of 5 by from Great Product - Support needs some Work Love the product. Frustrating that I couldn't get my prior year return to load
Date published: 2023-04-08
Rated 5 out of 5 by from TURBO Tax was AMMAZZINNGGG It was so easy to use and very helpful. I loved that turbotax is just so easy to use and they are right there to assist if you need help.
Date published: 2023-04-08
Rated 3 out of 5 by from A long tedious slog TurboTax was not as easy to use as in past years. It required me to compare some form data to last years to see what was not working properly. In the end, I hope that it is correct. The final check indicted errors that were difficult to understand. I was able to figure out what was really an error and what was not. In past years my tax filling was more complicated and much easier to complete.
Date published: 2023-04-08
Rated 5 out of 5 by from TAX EXPIERENCE Turbo tax is easy to use. I have been using turbo tax for over 20 years to file my taxes.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbotax is just so straightforward & simple! I’ve been on Turbotax for 6 years & still going! The best part is being able to do them on my own time, at my own pace, and having the helpful tips and resources available! Thank you for making Tax season smoother
Date published: 2023-04-08
Rated 5 out of 5 by from Single File Easy to use. Great that all my information was easily uploaded.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 4327
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Easy to use, but sneaky on upcharges For the most part I like TurboTax, but they sneakily try to get you to upgrade on their products. This time around, at the end when I went to file the system tried to make me think I had bought their MAX upgrade and it felt like I had to sign a disclosure form. Took me longer than necessary as I had to click back and make sure my receipt had NOT included Max (which I didn't) and then I had to figure out how to click through to avoid signing the disclosure (which then probably would've retroactively added the charge).
Date published: 2023-04-08
Rated 4 out of 5 by from Turbo Needs to be more accurate with their prices I wanted to keep my fees lows and i ended up paying more than what I thought i was supposed to pay.
Date published: 2023-04-08
Rated 5 out of 5 by from It's easy It was easy to do myself for real.Even from my phone
Date published: 2023-04-08
Rated 5 out of 5 by from Great Software I have been using Turbo Tax 10 years and it is very user friendly. Saves me time.
Date published: 2023-04-08
Rated 4 out of 5 by from Great Product - Support needs some Work Love the product. Frustrating that I couldn't get my prior year return to load
Date published: 2023-04-08
Rated 5 out of 5 by from TURBO Tax was AMMAZZINNGGG It was so easy to use and very helpful. I loved that turbotax is just so easy to use and they are right there to assist if you need help.
Date published: 2023-04-08
Rated 3 out of 5 by from A long tedious slog TurboTax was not as easy to use as in past years. It required me to compare some form data to last years to see what was not working properly. In the end, I hope that it is correct. The final check indicted errors that were difficult to understand. I was able to figure out what was really an error and what was not. In past years my tax filling was more complicated and much easier to complete.
Date published: 2023-04-08
Rated 5 out of 5 by from TAX EXPIERENCE Turbo tax is easy to use. I have been using turbo tax for over 20 years to file my taxes.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbotax is just so straightforward & simple! I’ve been on Turbotax for 6 years & still going! The best part is being able to do them on my own time, at my own pace, and having the helpful tips and resources available! Thank you for making Tax season smoother
Date published: 2023-04-08
Rated 5 out of 5 by from Single File Easy to use. Great that all my information was easily uploaded.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 4327