TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Turbo tax is awesome My turbo tax guy was very helpful and patient, helped me to understand everything I didn't understand everything I didn't understand.
Date published: 2022-03-21
Rated 5 out of 5 by from TurboTax takes away the stress I have been using TurboTax for over 15 years. I know I can rely on my forms getting filled out correctly. I've never had an issue with my returns filed through TurboTax. Only issue I have is that I think they should offer a Loyal Customer Discount!
Date published: 2022-03-21
Rated 4 out of 5 by from TurboTax Review Good tax program, used it for years and always Happy with outcome.
Date published: 2022-03-21
Rated 4 out of 5 by from TurboTax is helpful I appreciate your services! Your website is easy to use with helpful information. I find the fact that the decision to remove the free tax return service unfortunate and because of this I plan to complete my tax forms on my own next year. Since my income is low I would love the free service to make a comeback next year!
Date published: 2022-03-21
Rated 5 out of 5 by from TurboTax is very easy to use and file taxes! Turbo Tax is very easy to use and file your taxes. They lead you through everything step by step and review everything before it's finalized whether you have itemized or not. I've used Turbo Tax for many years now and it's always great as previous years are kept all in one spot....
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo Tax was quick I've used Turbo Tax for several years. Always works great.
Date published: 2022-03-21
Rated 5 out of 5 by from turbo Tax is terrific! Managed to get through filing is less than 5 hours!! Love using Turbo Tax.
Date published: 2022-03-21
Rated 4 out of 5 by from It is good overall, But.... Overall is good, but some of the questions I have it took me 6 calls finally got an licensed lady who had experiences 40y+ made it right. Rest of the experts some of then 16y+, or 20y+ experience seemed did not work, so I had to kept calling until one day I got one right. Even the expert who prepared my tax did not give the right answer for 2 weeks. Another problem is most of the experts do not knew the new tax update for the current year. It took me 3 times to inform my expert to enter the data I mentioned such as Sick leave credit from Federal, then she finally did it. That is woopy $8050 max tax credit self employed can get. It is a lot! If you do not say anything, she would skip it did not even bother and moved on. In my case, I persisted, 3 times I messaged her and she finally did it for me.
Date published: 2022-03-21
Rated 5 out of 5 by from Very good product Easy to work with and very thorough. Product went through all levels for tax preperation.
Date published: 2022-03-21
Rated 5 out of 5 by from Great Product Overall very good experience. Live Professional was very knowledgable and handled all my situations very well.
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4327
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome My turbo tax guy was very helpful and patient, helped me to understand everything I didn't understand everything I didn't understand.
Date published: 2022-03-21
Rated 5 out of 5 by from TurboTax takes away the stress I have been using TurboTax for over 15 years. I know I can rely on my forms getting filled out correctly. I've never had an issue with my returns filed through TurboTax. Only issue I have is that I think they should offer a Loyal Customer Discount!
Date published: 2022-03-21
Rated 4 out of 5 by from TurboTax Review Good tax program, used it for years and always Happy with outcome.
Date published: 2022-03-21
Rated 4 out of 5 by from TurboTax is helpful I appreciate your services! Your website is easy to use with helpful information. I find the fact that the decision to remove the free tax return service unfortunate and because of this I plan to complete my tax forms on my own next year. Since my income is low I would love the free service to make a comeback next year!
Date published: 2022-03-21
Rated 5 out of 5 by from TurboTax is very easy to use and file taxes! Turbo Tax is very easy to use and file your taxes. They lead you through everything step by step and review everything before it's finalized whether you have itemized or not. I've used Turbo Tax for many years now and it's always great as previous years are kept all in one spot....
Date published: 2022-03-21
Rated 5 out of 5 by from Turbo Tax was quick I've used Turbo Tax for several years. Always works great.
Date published: 2022-03-21
Rated 5 out of 5 by from turbo Tax is terrific! Managed to get through filing is less than 5 hours!! Love using Turbo Tax.
Date published: 2022-03-21
Rated 4 out of 5 by from It is good overall, But.... Overall is good, but some of the questions I have it took me 6 calls finally got an licensed lady who had experiences 40y+ made it right. Rest of the experts some of then 16y+, or 20y+ experience seemed did not work, so I had to kept calling until one day I got one right. Even the expert who prepared my tax did not give the right answer for 2 weeks. Another problem is most of the experts do not knew the new tax update for the current year. It took me 3 times to inform my expert to enter the data I mentioned such as Sick leave credit from Federal, then she finally did it. That is woopy $8050 max tax credit self employed can get. It is a lot! If you do not say anything, she would skip it did not even bother and moved on. In my case, I persisted, 3 times I messaged her and she finally did it for me.
Date published: 2022-03-21
Rated 5 out of 5 by from Very good product Easy to work with and very thorough. Product went through all levels for tax preperation.
Date published: 2022-03-21
Rated 5 out of 5 by from Great Product Overall very good experience. Live Professional was very knowledgable and handled all my situations very well.
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4327