TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
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Rated 3 out of 5 by Hire98 from Easy to use, but sneaky on upcharges For the most part I like TurboTax, but they sneakily try to get you to upgrade on their products. This time around, at the end when I went to file the system tried to make me think I had bought their MAX upgrade and it felt like I had to sign a disclosure form. Took me longer than necessary as I had to click back and make sure my receipt had NOT included Max (which I didn't) and then I had to figure out how to click through to avoid signing the disclosure (which then probably would've retroactively added the charge).
Date published: 2023-04-08
Rated 4 out of 5 by Caliguy2023 from Turbo Needs to be more accurate with their prices I wanted to keep my fees lows and i ended up paying more than what I thought i was supposed to pay.
Date published: 2023-04-08
Rated 5 out of 5 by SKRAPPY LOKS from It's easy It was easy to do myself for real.Even from my phone
Date published: 2023-04-08
Rated 5 out of 5 by Mnsunshine21 from Great Software I have been using Turbo Tax 10 years and it is very user friendly. Saves me time.
Date published: 2023-04-08
Rated 4 out of 5 by Garfield1990 from Great Product - Support needs some Work Love the product. Frustrating that I couldn't get my prior year return to load
Date published: 2023-04-08
Rated 5 out of 5 by BJSHEETS from TURBO Tax was AMMAZZINNGGG It was so easy to use and very helpful. I loved that turbotax is just so easy to use and they are right there to assist if you need help.
Date published: 2023-04-08
Rated 3 out of 5 by Cowsnoskizzy from A long tedious slog TurboTax was not as easy to use as in past years. It required me to compare some form data to last years to see what was not working properly. In the end, I hope that it is correct. The final check indicted errors that were difficult to understand. I was able to figure out what was really an error and what was not. In past years my tax filling was more complicated and much easier to complete.
Date published: 2023-04-08
Rated 5 out of 5 by Devil Dog 94 from TAX EXPIERENCE Turbo tax is easy to use. I have been using turbo tax for over 20 years to file my taxes.
Date published: 2023-04-08
Rated 5 out of 5 by Moniand from Turbotax is just so straightforward & simple! I’ve been on Turbotax for 6 years & still going! The best part is being able to do them on my own time, at my own pace, and having the helpful tips and resources available! Thank you for making Tax season smoother
Date published: 2023-04-08
Rated 5 out of 5 by Shua Money from Single File Easy to use. Great that all my information was easily uploaded.
All TurboTax® Offerings Reviews - Page 4327
Date published: 2023-04-08
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by Hire98 from Easy to use, but sneaky on upcharges For the most part I like TurboTax, but they sneakily try to get you to upgrade on their products. This time around, at the end when I went to file the system tried to make me think I had bought their MAX upgrade and it felt like I had to sign a disclosure form. Took me longer than necessary as I had to click back and make sure my receipt had NOT included Max (which I didn't) and then I had to figure out how to click through to avoid signing the disclosure (which then probably would've retroactively added the charge).
Date published: 2023-04-08
Rated 4 out of 5 by Caliguy2023 from Turbo Needs to be more accurate with their prices I wanted to keep my fees lows and i ended up paying more than what I thought i was supposed to pay.
Date published: 2023-04-08
Rated 5 out of 5 by SKRAPPY LOKS from It's easy It was easy to do myself for real.Even from my phone
Date published: 2023-04-08
Rated 5 out of 5 by Mnsunshine21 from Great Software I have been using Turbo Tax 10 years and it is very user friendly. Saves me time.
Date published: 2023-04-08
Rated 4 out of 5 by Garfield1990 from Great Product - Support needs some Work Love the product. Frustrating that I couldn't get my prior year return to load
Date published: 2023-04-08
Rated 5 out of 5 by BJSHEETS from TURBO Tax was AMMAZZINNGGG It was so easy to use and very helpful. I loved that turbotax is just so easy to use and they are right there to assist if you need help.
Date published: 2023-04-08
Rated 3 out of 5 by Cowsnoskizzy from A long tedious slog TurboTax was not as easy to use as in past years. It required me to compare some form data to last years to see what was not working properly. In the end, I hope that it is correct. The final check indicted errors that were difficult to understand. I was able to figure out what was really an error and what was not. In past years my tax filling was more complicated and much easier to complete.
Date published: 2023-04-08
Rated 5 out of 5 by Devil Dog 94 from TAX EXPIERENCE Turbo tax is easy to use. I have been using turbo tax for over 20 years to file my taxes.
Date published: 2023-04-08
Rated 5 out of 5 by Moniand from Turbotax is just so straightforward & simple! I’ve been on Turbotax for 6 years & still going! The best part is being able to do them on my own time, at my own pace, and having the helpful tips and resources available! Thank you for making Tax season smoother
Date published: 2023-04-08
Rated 5 out of 5 by Shua Money from Single File Easy to use. Great that all my information was easily uploaded.
All TurboTax® Offerings Reviews - Page 4327
Date published: 2023-04-08