TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from The Tax Expert with TurboTax was Wonderful!! The Live TurboTax Expert I worked with, George, was incredibly adept at his job as well as friendly, professional, and compassionate. It was 100% worth the extra cost to have this level of service & to know that everything was done correctly. I took a HUGE burden off of my shoulders to not have to do this alone.
Date published: 2022-03-21
Rated 4 out of 5 by from Some Difficulty Difficult to transfer between Intuit, TurboTax and TurboTax Advantage. Could not retrieve last year's tax return.
Date published: 2022-03-21
Rated 5 out of 5 by from TurboTax is excellent. I have been using TurboTax for 7 years because it is easy to navigate through sections. The agents are always helpful and knowledgeable. They break down the information for better understanding.
Date published: 2022-03-21
Rated 5 out of 5 by from Lyle is the BEST!!! What a pleasant experience, thanks Lyle! I hope he helps me every year
Date published: 2022-03-21
Rated 2 out of 5 by from Expensive Bad getting credit karma to work ,it was to expensive for a disabled veteran
Date published: 2022-03-21
Rated 5 out of 5 by from TURBO TAX IS AWESOME I'VE USED TURBO TAX FOR MANY YEARS. IT MAKES THIS STRESSFUL SITUATION A BREEZE. THIS PROGRAM COVERS EVERY SITUATION SO I DON'T HAVE TO WORRY. MY ENTIRE FAMILY AND EXTENDED FAMILY NOW USES TURBO TAX. WE ALL LOVE THE SIMPLICITY OF IT!
Date published: 2022-03-21
Rated 5 out of 5 by from Hey look It worked. It worked.It worked.It worked.It worked.
Date published: 2022-03-21
Rated 1 out of 5 by from Awful I've used TT for many years. This year was Awful, Constant crashing, probably spent about a total of 8 hours on there help line. Then when I got to review it asked me to reenter information that had already been entered. Then it told me to enter yes or no to something about QBI at risk op loss Schedule C profit loss qualified trade or business form199A. Not explaining what it is or how to figure it out (it's something new this year & No explanation). And a whole bunch of other snafus. Probably my last year with TT.
Date published: 2022-03-21
Rated 4 out of 5 by from Been using it for years. Easy and accurate. Turbo Tax is easy to navigate, understand and use. I've been filing my taxes with Turbo Tax for decades. Support for form 709 (Gift tax return) would have been helpful.
Date published: 2022-03-21
Rated 4 out of 5 by from Great Experience Turbo Tax once again worked well for me this year despite a couple unusual situations
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4325
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from The Tax Expert with TurboTax was Wonderful!! The Live TurboTax Expert I worked with, George, was incredibly adept at his job as well as friendly, professional, and compassionate. It was 100% worth the extra cost to have this level of service & to know that everything was done correctly. I took a HUGE burden off of my shoulders to not have to do this alone.
Date published: 2022-03-21
Rated 4 out of 5 by from Some Difficulty Difficult to transfer between Intuit, TurboTax and TurboTax Advantage. Could not retrieve last year's tax return.
Date published: 2022-03-21
Rated 5 out of 5 by from TurboTax is excellent. I have been using TurboTax for 7 years because it is easy to navigate through sections. The agents are always helpful and knowledgeable. They break down the information for better understanding.
Date published: 2022-03-21
Rated 5 out of 5 by from Lyle is the BEST!!! What a pleasant experience, thanks Lyle! I hope he helps me every year
Date published: 2022-03-21
Rated 2 out of 5 by from Expensive Bad getting credit karma to work ,it was to expensive for a disabled veteran
Date published: 2022-03-21
Rated 5 out of 5 by from TURBO TAX IS AWESOME I'VE USED TURBO TAX FOR MANY YEARS. IT MAKES THIS STRESSFUL SITUATION A BREEZE. THIS PROGRAM COVERS EVERY SITUATION SO I DON'T HAVE TO WORRY. MY ENTIRE FAMILY AND EXTENDED FAMILY NOW USES TURBO TAX. WE ALL LOVE THE SIMPLICITY OF IT!
Date published: 2022-03-21
Rated 5 out of 5 by from Hey look It worked. It worked.It worked.It worked.It worked.
Date published: 2022-03-21
Rated 1 out of 5 by from Awful I've used TT for many years. This year was Awful, Constant crashing, probably spent about a total of 8 hours on there help line. Then when I got to review it asked me to reenter information that had already been entered. Then it told me to enter yes or no to something about QBI at risk op loss Schedule C profit loss qualified trade or business form199A. Not explaining what it is or how to figure it out (it's something new this year & No explanation). And a whole bunch of other snafus. Probably my last year with TT.
Date published: 2022-03-21
Rated 4 out of 5 by from Been using it for years. Easy and accurate. Turbo Tax is easy to navigate, understand and use. I've been filing my taxes with Turbo Tax for decades. Support for form 709 (Gift tax return) would have been helpful.
Date published: 2022-03-21
Rated 4 out of 5 by from Great Experience Turbo Tax once again worked well for me this year despite a couple unusual situations
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4325