TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
Married life
Own a home
Kids
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Student
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Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Sofeegirl from
Turbo Tax Is AWESOMELY SUPER
So easy to follow and fill out. It was also fun and educational.
Date published: 2021-02-23
Rated 5 out of 5 by
Eman harley from
Easy to do
This is my first time with Turbo Tax. It was easy to use and helped me along the way.
Date published: 2021-02-23
Rated 3 out of 5 by
Idiomllc from
DO NOT BOTHER WITH CHAT SESSIONS, ALL BOILER PLATE
I finally got to talk with a real person a lady named Terri in Virginia. She was wonderful, guided me through the majority of the process, said my Fee for filing was $0.00. Then as I wrapped up the process, I had to pay $90.00 to complete !!
Date published: 2021-02-23
Rated 5 out of 5 by
Mise71 from
Ease of Use
As usual, please with ease of using TurboTax. I have used it for many years now!
Date published: 2021-02-23
Rated 3 out of 5 by
Joe Y from
I had a terrible time this year
I had a terrible time this year as the bottom of some pages were below the bottom of the screen and I could not scroll up or down to get at the "continue button". I had to exit the program, reenter and redo some parts.Very Annoying
Date published: 2021-02-23
Rated 3 out of 5 by
JTH82 from
PROGAMMING ISSUES
RMD AND CHARITABLE CONTRIBUTIONS (WITH STANDARD DEDUCTION) CAUSED INFINITE LOOPS THAT TOOK YOUR EXPERTS AND AGENTS 1 HR 40 MIN TO FIX.
Date published: 2021-02-23
Rated 1 out of 5 by
Hahahaha44 from
Absolutely a rip off, not free
This site is not free. 116 dollars just to file and if i wanted to just pay it with some of my refund they take another 40 for processing. Wow. Most definently probally not going to be doing my taxes witb turbo tax next year. Never had a problem in the past but herd of other people with this kind of issue. So time to change.
Date published: 2021-02-23
Rated 2 out of 5 by
riley0505 from
not supper happy with the live feature
when using the live feature that i paid for it took a long time for people to respond when the chat had started.
Date published: 2021-02-23
Rated 1 out of 5 by
rjm86 from
Beware the fees
I am disappointed in how confusing they make the payment options. I was signing up with a $30 promotion that was not applied at checkout. Once the payment has been authorized there is no going back. They do not tell you how much you are paying until the payment has been authorized. Very disappointing.
Date published: 2021-02-23
Rated 5 out of 5 by
Reilly2021 from
TurboTax has been my "GO-TO" for 10 years
It's easy. TurboTax keeps the past on record, I simply input the present, and I am done!
All TurboTax® Offerings Reviews - Page 4225
Date published: 2021-02-23
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Sofeegirl from
Turbo Tax Is AWESOMELY SUPER
So easy to follow and fill out. It was also fun and educational.
Date published: 2021-02-23
Rated 5 out of 5 by
Eman harley from
Easy to do
This is my first time with Turbo Tax. It was easy to use and helped me along the way.
Date published: 2021-02-23
Rated 3 out of 5 by
Idiomllc from
DO NOT BOTHER WITH CHAT SESSIONS, ALL BOILER PLATE
I finally got to talk with a real person a lady named Terri in Virginia. She was wonderful, guided me through the majority of the process, said my Fee for filing was $0.00. Then as I wrapped up the process, I had to pay $90.00 to complete !!
Date published: 2021-02-23
Rated 5 out of 5 by
Mise71 from
Ease of Use
As usual, please with ease of using TurboTax. I have used it for many years now!
Date published: 2021-02-23
Rated 3 out of 5 by
Joe Y from
I had a terrible time this year
I had a terrible time this year as the bottom of some pages were below the bottom of the screen and I could not scroll up or down to get at the "continue button". I had to exit the program, reenter and redo some parts.Very Annoying
Date published: 2021-02-23
Rated 3 out of 5 by
JTH82 from
PROGAMMING ISSUES
RMD AND CHARITABLE CONTRIBUTIONS (WITH STANDARD DEDUCTION) CAUSED INFINITE LOOPS THAT TOOK YOUR EXPERTS AND AGENTS 1 HR 40 MIN TO FIX.
Date published: 2021-02-23
Rated 1 out of 5 by
Hahahaha44 from
Absolutely a rip off, not free
This site is not free. 116 dollars just to file and if i wanted to just pay it with some of my refund they take another 40 for processing. Wow. Most definently probally not going to be doing my taxes witb turbo tax next year. Never had a problem in the past but herd of other people with this kind of issue. So time to change.
Date published: 2021-02-23
Rated 2 out of 5 by
riley0505 from
not supper happy with the live feature
when using the live feature that i paid for it took a long time for people to respond when the chat had started.
Date published: 2021-02-23
Rated 1 out of 5 by
rjm86 from
Beware the fees
I am disappointed in how confusing they make the payment options. I was signing up with a $30 promotion that was not applied at checkout. Once the payment has been authorized there is no going back. They do not tell you how much you are paying until the payment has been authorized. Very disappointing.
Date published: 2021-02-23
Rated 5 out of 5 by
Reilly2021 from
TurboTax has been my "GO-TO" for 10 years
It's easy. TurboTax keeps the past on record, I simply input the present, and I am done!
All TurboTax® Offerings Reviews - Page 4225
Date published: 2021-02-23