TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Olippj from
Easiest way to file sobe sure to try
Just answer questions and go. Couldn't be any easier.
Date published: 2023-01-23
Rated 5 out of 5 by
Pirate king from
Easy to Complete
I think fees should be return cost based. Smaller returns=smaller fees
Date published: 2023-01-23
Rated 5 out of 5 by
etgold317 from
Turbo Tax Live Expert
She was very helpful and made the review process fast and easy. She was very clear in a polite manner and easy to understand. Overall, she's a 5/5 in my book and would love to work with her again in the future.
Date published: 2023-01-23
Rated 2 out of 5 by
null from
Terrible results this year from TurboTax
2 rejects thus far on a very simple tax return. M filing Jointly W/ 2 SS retirement checks and 1 Fully Qualified nontaxable retirement check and TurboTax imported my SS Number incorrectly and then Last year's AGI was not carried over from my last year filing even though that data was required for filing electronically. Not Happy at All.
Date published: 2023-01-23
Rated 5 out of 5 by
Exdous from
Turbo Tax is very helpful
My experience with expert was great very helpful in explaining question that was ask
Date published: 2023-01-23
Rated 5 out of 5 by
aviator1950 from
the rep was knowledgeable and very patient
patient and knowledgeable took extra time to walk me through the steps
Date published: 2023-01-23
Rated 5 out of 5 by
DeeMPel2023 from
Easy to use
Makes taxes easy to do at home. I like doing it electronically and not having to leave the house and how fast I get my return.
Date published: 2023-01-23
Rated 5 out of 5 by
Cmanna2010 from
First time using Turbo Tax
Turbo tax was awesome! So easy and very quick! Got to file from the comfort of my home and it was easy enough that I didn't even need a professional to help!
Date published: 2023-01-23
Rated 5 out of 5 by
Jay_2 from
Easy and well explained.
My 3rd year with TurboTax and haven't had any problems
Date published: 2023-01-23
Rated 5 out of 5 by
Shooney 10 from
Great job
Your service is great, you let me know what changes to be made, mistakes that need to be corrected, step by step Turbo Tax is there
All TurboTax® Offerings Reviews - Page 4225
Date published: 2023-01-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Olippj from
Easiest way to file sobe sure to try
Just answer questions and go. Couldn't be any easier.
Date published: 2023-01-23
Rated 5 out of 5 by
Pirate king from
Easy to Complete
I think fees should be return cost based. Smaller returns=smaller fees
Date published: 2023-01-23
Rated 5 out of 5 by
etgold317 from
Turbo Tax Live Expert
She was very helpful and made the review process fast and easy. She was very clear in a polite manner and easy to understand. Overall, she's a 5/5 in my book and would love to work with her again in the future.
Date published: 2023-01-23
Rated 2 out of 5 by
null from
Terrible results this year from TurboTax
2 rejects thus far on a very simple tax return. M filing Jointly W/ 2 SS retirement checks and 1 Fully Qualified nontaxable retirement check and TurboTax imported my SS Number incorrectly and then Last year's AGI was not carried over from my last year filing even though that data was required for filing electronically. Not Happy at All.
Date published: 2023-01-23
Rated 5 out of 5 by
Exdous from
Turbo Tax is very helpful
My experience with expert was great very helpful in explaining question that was ask
Date published: 2023-01-23
Rated 5 out of 5 by
aviator1950 from
the rep was knowledgeable and very patient
patient and knowledgeable took extra time to walk me through the steps
Date published: 2023-01-23
Rated 5 out of 5 by
DeeMPel2023 from
Easy to use
Makes taxes easy to do at home. I like doing it electronically and not having to leave the house and how fast I get my return.
Date published: 2023-01-23
Rated 5 out of 5 by
Cmanna2010 from
First time using Turbo Tax
Turbo tax was awesome! So easy and very quick! Got to file from the comfort of my home and it was easy enough that I didn't even need a professional to help!
Date published: 2023-01-23
Rated 5 out of 5 by
Jay_2 from
Easy and well explained.
My 3rd year with TurboTax and haven't had any problems
Date published: 2023-01-23
Rated 5 out of 5 by
Shooney 10 from
Great job
Your service is great, you let me know what changes to be made, mistakes that need to be corrected, step by step Turbo Tax is there
All TurboTax® Offerings Reviews - Page 4225
Date published: 2023-01-23