TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
EdMo8932 from
Thank You Turbo Tax! You're the best!
Its like having your own personal accountant right there by your side. I have been using Turbo Tax for years.
Date published: 2022-10-17
Rated 1 out of 5 by
Dan and Pam from
Turbotax is awful--very unfriendly
We are handicapped senior citizens with major health issues. We completed our taxes this weekend and need to efile--only to be told by Turbotax that we cannot do that--we do not have the means to print and file--it is after 6 p.m. on Monday and we are in dire straits. We are VERY disappointed with your system and lack of information in advance.
Date published: 2022-10-17
Rated 5 out of 5 by
DonLev from
TurboTax Premier was Awesome
The TurboTax Premier Software was very streamlined and made filing the 2021 Taxes a breeze.
Date published: 2022-10-17
Rated 5 out of 5 by
jza1 from
Very easy to use
Common language is used to help navigate the correct options.
Date published: 2022-10-17
Rated 4 out of 5 by
TanChris from
Almost perfect
I have used Turbo Tax for over 10 years. Love it. However, this year I noticed a problem because of form 7203 the US just added. Had to look for it and then Turbo only printed one of the two that I had.
Date published: 2022-10-17
Rated 5 out of 5 by
happyhippy4 from
How were taxes done before Turbo Tax
Taxes are the most nerve racking thing every. Thank goodness for the jTurbo Tax Team. Your people are the best!
Date published: 2022-10-17
Rated 4 out of 5 by
Garrett58 from
TurboTax is great!
I have used TurboTax for a long time. I filed an extension and my completed return for 2021 this year. TurboTax does a great job of guiding my through the various questions that need to be answered. If I don't understand, or I need an explanation, it will give me more information. The program is very thorough.
Date published: 2022-10-17
Rated 5 out of 5 by
Sam Cope from
Great Experience!
Great experience. Very knowledgeable staff - also very pleasant to speak with.
Date published: 2022-10-17
Rated 1 out of 5 by
DavidMail from
Turbo Tax charging for State e-Filing
I have already paid an arm and a leg for Turbo Tax CD, which says free e-Filing for Federal and one state. At the end it charged me $25 for the state eFile. My 1040 is very simple. What a rifp-off for not being up front about the state eFile charges.
Date published: 2022-10-17
Rated 4 out of 5 by
Bob30092 from
Very good service. Intuitive product.
I suppose I should have purchased the Self Employment version, as I did have some questions in that area of interest. Still, I expected that while the Self Employment version would simplify the process -I thought I could manually get through the process by asking specific Self-Employment questions. No so. Confirmed by online feedback. That said, I still love the product.
All TurboTax® Offerings Reviews - Page 4210
Date published: 2022-10-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
EdMo8932 from
Thank You Turbo Tax! You're the best!
Its like having your own personal accountant right there by your side. I have been using Turbo Tax for years.
Date published: 2022-10-17
Rated 1 out of 5 by
Dan and Pam from
Turbotax is awful--very unfriendly
We are handicapped senior citizens with major health issues. We completed our taxes this weekend and need to efile--only to be told by Turbotax that we cannot do that--we do not have the means to print and file--it is after 6 p.m. on Monday and we are in dire straits. We are VERY disappointed with your system and lack of information in advance.
Date published: 2022-10-17
Rated 5 out of 5 by
DonLev from
TurboTax Premier was Awesome
The TurboTax Premier Software was very streamlined and made filing the 2021 Taxes a breeze.
Date published: 2022-10-17
Rated 5 out of 5 by
jza1 from
Very easy to use
Common language is used to help navigate the correct options.
Date published: 2022-10-17
Rated 4 out of 5 by
TanChris from
Almost perfect
I have used Turbo Tax for over 10 years. Love it. However, this year I noticed a problem because of form 7203 the US just added. Had to look for it and then Turbo only printed one of the two that I had.
Date published: 2022-10-17
Rated 5 out of 5 by
happyhippy4 from
How were taxes done before Turbo Tax
Taxes are the most nerve racking thing every. Thank goodness for the jTurbo Tax Team. Your people are the best!
Date published: 2022-10-17
Rated 4 out of 5 by
Garrett58 from
TurboTax is great!
I have used TurboTax for a long time. I filed an extension and my completed return for 2021 this year. TurboTax does a great job of guiding my through the various questions that need to be answered. If I don't understand, or I need an explanation, it will give me more information. The program is very thorough.
Date published: 2022-10-17
Rated 5 out of 5 by
Sam Cope from
Great Experience!
Great experience. Very knowledgeable staff - also very pleasant to speak with.
Date published: 2022-10-17
Rated 1 out of 5 by
DavidMail from
Turbo Tax charging for State e-Filing
I have already paid an arm and a leg for Turbo Tax CD, which says free e-Filing for Federal and one state. At the end it charged me $25 for the state eFile. My 1040 is very simple. What a rifp-off for not being up front about the state eFile charges.
Date published: 2022-10-17
Rated 4 out of 5 by
Bob30092 from
Very good service. Intuitive product.
I suppose I should have purchased the Self Employment version, as I did have some questions in that area of interest. Still, I expected that while the Self Employment version would simplify the process -I thought I could manually get through the process by asking specific Self-Employment questions. No so. Confirmed by online feedback. That said, I still love the product.
All TurboTax® Offerings Reviews - Page 4210
Date published: 2022-10-17