TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thank You Turbo Tax! You're the best! Its like having your own personal accountant right there by your side. I have been using Turbo Tax for years.
Date published: 2022-10-17
Rated 1 out of 5 by from Turbotax is awful--very unfriendly We are handicapped senior citizens with major health issues. We completed our taxes this weekend and need to efile--only to be told by Turbotax that we cannot do that--we do not have the means to print and file--it is after 6 p.m. on Monday and we are in dire straits. We are VERY disappointed with your system and lack of information in advance.
Date published: 2022-10-17
Rated 5 out of 5 by from TurboTax Premier was Awesome The TurboTax Premier Software was very streamlined and made filing the 2021 Taxes a breeze.
Date published: 2022-10-17
Rated 5 out of 5 by from Very easy to use Common language is used to help navigate the correct options.
Date published: 2022-10-17
Rated 4 out of 5 by from Almost perfect I have used Turbo Tax for over 10 years. Love it. However, this year I noticed a problem because of form 7203 the US just added. Had to look for it and then Turbo only printed one of the two that I had.
Date published: 2022-10-17
Rated 5 out of 5 by from How were taxes done before Turbo Tax Taxes are the most nerve racking thing every. Thank goodness for the jTurbo Tax Team. Your people are the best!
Date published: 2022-10-17
Rated 4 out of 5 by from TurboTax is great! I have used TurboTax for a long time. I filed an extension and my completed return for 2021 this year. TurboTax does a great job of guiding my through the various questions that need to be answered. If I don't understand, or I need an explanation, it will give me more information. The program is very thorough.
Date published: 2022-10-17
Rated 5 out of 5 by from Great Experience! Great experience. Very knowledgeable staff - also very pleasant to speak with.
Date published: 2022-10-17
Rated 1 out of 5 by from Turbo Tax charging for State e-Filing I have already paid an arm and a leg for Turbo Tax CD, which says free e-Filing for Federal and one state. At the end it charged me $25 for the state eFile. My 1040 is very simple. What a rifp-off for not being up front about the state eFile charges.
Date published: 2022-10-17
Rated 4 out of 5 by from Very good service. Intuitive product. I suppose I should have purchased the Self Employment version, as I did have some questions in that area of interest. Still, I expected that while the Self Employment version would simplify the process -I thought I could manually get through the process by asking specific Self-Employment questions. No so. Confirmed by online feedback. That said, I still love the product.
Date published: 2022-10-17
All TurboTax® Offerings Reviews - Page 4210
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thank You Turbo Tax! You're the best! Its like having your own personal accountant right there by your side. I have been using Turbo Tax for years.
Date published: 2022-10-17
Rated 1 out of 5 by from Turbotax is awful--very unfriendly We are handicapped senior citizens with major health issues. We completed our taxes this weekend and need to efile--only to be told by Turbotax that we cannot do that--we do not have the means to print and file--it is after 6 p.m. on Monday and we are in dire straits. We are VERY disappointed with your system and lack of information in advance.
Date published: 2022-10-17
Rated 5 out of 5 by from TurboTax Premier was Awesome The TurboTax Premier Software was very streamlined and made filing the 2021 Taxes a breeze.
Date published: 2022-10-17
Rated 5 out of 5 by from Very easy to use Common language is used to help navigate the correct options.
Date published: 2022-10-17
Rated 4 out of 5 by from Almost perfect I have used Turbo Tax for over 10 years. Love it. However, this year I noticed a problem because of form 7203 the US just added. Had to look for it and then Turbo only printed one of the two that I had.
Date published: 2022-10-17
Rated 5 out of 5 by from How were taxes done before Turbo Tax Taxes are the most nerve racking thing every. Thank goodness for the jTurbo Tax Team. Your people are the best!
Date published: 2022-10-17
Rated 4 out of 5 by from TurboTax is great! I have used TurboTax for a long time. I filed an extension and my completed return for 2021 this year. TurboTax does a great job of guiding my through the various questions that need to be answered. If I don't understand, or I need an explanation, it will give me more information. The program is very thorough.
Date published: 2022-10-17
Rated 5 out of 5 by from Great Experience! Great experience. Very knowledgeable staff - also very pleasant to speak with.
Date published: 2022-10-17
Rated 1 out of 5 by from Turbo Tax charging for State e-Filing I have already paid an arm and a leg for Turbo Tax CD, which says free e-Filing for Federal and one state. At the end it charged me $25 for the state eFile. My 1040 is very simple. What a rifp-off for not being up front about the state eFile charges.
Date published: 2022-10-17
Rated 4 out of 5 by from Very good service. Intuitive product. I suppose I should have purchased the Self Employment version, as I did have some questions in that area of interest. Still, I expected that while the Self Employment version would simplify the process -I thought I could manually get through the process by asking specific Self-Employment questions. No so. Confirmed by online feedback. That said, I still love the product.
Date published: 2022-10-17
All TurboTax® Offerings Reviews - Page 4210