TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Great Product Easy to navigate and Turbo pays close attention and contacts you immediately if theres a problem and walks you through it.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax is easy and fast Use Turbo Tax every year because is easy to understand.
Date published: 2021-02-16
Rated 5 out of 5 by from I loved It!! I was so afraid to use Turbo Tax due to my age (62) and the fact that my income comes from investments. I have always paid a CPA lots of $$ to prepare my taxes and wanted to feel empowered. Turbo Tax walked me through everything and I did use my call to an online rep and she helped me tremendously.
Date published: 2021-02-16
Rated 5 out of 5 by from Very helpful Very nice,fast and helpful. Very patient and polite.
Date published: 2021-02-16
Rated 3 out of 5 by from Turbo Tax is great until you have a problem I had a problem with filing my state tax form. Turbo Tax had me stuck in some kind of loop in their system that I could not pass or get out of. Support didn't understand what the problem was so I had to delete my return & start again. WHEN I GOT TO THE SAME SPOT IT HAPPENED AGAIN. Being on hold for an hour isn't fun
Date published: 2021-02-16
Rated 5 out of 5 by from Love it I have used Turbo Tax for 10 years now and I love it. So easy to use and understand
Date published: 2021-02-16
Rated 5 out of 5 by from TURBO TAX GREAT LISA YOUR AGENT WAS SO GREAT AS I AM NOT GOOD ON THE COMPUTER HER HELP WAS SO GREAT AND SHE TOOK HER TIME WITH ME THANK YOU LISA
Date published: 2021-02-16
Rated 5 out of 5 by from TurboTax awesome I Love using TurboTax! Awesome experience! Very helpful!
Date published: 2021-02-16
Rated 5 out of 5 by from Simple and Easy After dealing with Jackson Hewitt last year, we wanted to save money and not go through the headache we had with them. Turbo Tax was exactly what we were looking for.
Date published: 2021-02-16
Rated 2 out of 5 by from Not a great experience this year I am having issues with the acceptance of my efile and I am not able to talk to someone "live" for a week. Waste of $200.
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 4172
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Product Easy to navigate and Turbo pays close attention and contacts you immediately if theres a problem and walks you through it.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo Tax is easy and fast Use Turbo Tax every year because is easy to understand.
Date published: 2021-02-16
Rated 5 out of 5 by from I loved It!! I was so afraid to use Turbo Tax due to my age (62) and the fact that my income comes from investments. I have always paid a CPA lots of $$ to prepare my taxes and wanted to feel empowered. Turbo Tax walked me through everything and I did use my call to an online rep and she helped me tremendously.
Date published: 2021-02-16
Rated 5 out of 5 by from Very helpful Very nice,fast and helpful. Very patient and polite.
Date published: 2021-02-16
Rated 3 out of 5 by from Turbo Tax is great until you have a problem I had a problem with filing my state tax form. Turbo Tax had me stuck in some kind of loop in their system that I could not pass or get out of. Support didn't understand what the problem was so I had to delete my return & start again. WHEN I GOT TO THE SAME SPOT IT HAPPENED AGAIN. Being on hold for an hour isn't fun
Date published: 2021-02-16
Rated 5 out of 5 by from Love it I have used Turbo Tax for 10 years now and I love it. So easy to use and understand
Date published: 2021-02-16
Rated 5 out of 5 by from TURBO TAX GREAT LISA YOUR AGENT WAS SO GREAT AS I AM NOT GOOD ON THE COMPUTER HER HELP WAS SO GREAT AND SHE TOOK HER TIME WITH ME THANK YOU LISA
Date published: 2021-02-16
Rated 5 out of 5 by from TurboTax awesome I Love using TurboTax! Awesome experience! Very helpful!
Date published: 2021-02-16
Rated 5 out of 5 by from Simple and Easy After dealing with Jackson Hewitt last year, we wanted to save money and not go through the headache we had with them. Turbo Tax was exactly what we were looking for.
Date published: 2021-02-16
Rated 2 out of 5 by from Not a great experience this year I am having issues with the acceptance of my efile and I am not able to talk to someone "live" for a week. Waste of $200.
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 4172