TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Dishonest I wanted to file for free, but TurboTax fooled me into paying. I had to select deluxe and then realized the reason they made me choose deluxe was unnecessary. I could not opt out of it and ended up paying $80. So, I got nothing out of the deluxe and still paid $80.
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax was wonderful. Calls were simple and easy. Updating documents with TurboTax live was even easier. Great job.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo tax is Awesome! My live expert was Great and very patient with me as she prepared my taxes!!
Date published: 2021-02-17
Rated 5 out of 5 by from easy to use easy to use, and fast. great price for the service
Date published: 2021-02-17
Rated 3 out of 5 by from Expensive Expert After being frustrated with the software not being clear as to what the system wanted on an entry for a 1099 NEC, had to pass it to an expert and I think the cost is overcharged
Date published: 2021-02-17
Rated 5 out of 5 by from Love turbo Easy smooth non confusing ease to Use . Curtious ok
Date published: 2021-02-17
Rated 5 out of 5 by from Best tax app been using for 8 years Never had an issue and takes ten min to file all taxes! Works great and super fast every year!
Date published: 2021-02-17
Rated 3 out of 5 by from TT is not as user friendly as previous years. more difficult than in the past. TT did not handle annuities well and made pension entries cumbersome. TT needs to improve the manner in which pensions and annuities are entered and reviewed.
Date published: 2021-02-17
Rated 3 out of 5 by from Turbo Tax Very little contact opportunity. Took me almost the whole week to file my taxes. Need more contact with live agent. Very limited.
Date published: 2021-02-17
Rated 3 out of 5 by from TurboTax is good You were very helpful thanks so much for helping me out thanks again
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 4100
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Dishonest I wanted to file for free, but TurboTax fooled me into paying. I had to select deluxe and then realized the reason they made me choose deluxe was unnecessary. I could not opt out of it and ended up paying $80. So, I got nothing out of the deluxe and still paid $80.
Date published: 2021-02-17
Rated 5 out of 5 by from TurboTax was wonderful. Calls were simple and easy. Updating documents with TurboTax live was even easier. Great job.
Date published: 2021-02-17
Rated 5 out of 5 by from Turbo tax is Awesome! My live expert was Great and very patient with me as she prepared my taxes!!
Date published: 2021-02-17
Rated 5 out of 5 by from easy to use easy to use, and fast. great price for the service
Date published: 2021-02-17
Rated 3 out of 5 by from Expensive Expert After being frustrated with the software not being clear as to what the system wanted on an entry for a 1099 NEC, had to pass it to an expert and I think the cost is overcharged
Date published: 2021-02-17
Rated 5 out of 5 by from Love turbo Easy smooth non confusing ease to Use . Curtious ok
Date published: 2021-02-17
Rated 5 out of 5 by from Best tax app been using for 8 years Never had an issue and takes ten min to file all taxes! Works great and super fast every year!
Date published: 2021-02-17
Rated 3 out of 5 by from TT is not as user friendly as previous years. more difficult than in the past. TT did not handle annuities well and made pension entries cumbersome. TT needs to improve the manner in which pensions and annuities are entered and reviewed.
Date published: 2021-02-17
Rated 3 out of 5 by from Turbo Tax Very little contact opportunity. Took me almost the whole week to file my taxes. Need more contact with live agent. Very limited.
Date published: 2021-02-17
Rated 3 out of 5 by from TurboTax is good You were very helpful thanks so much for helping me out thanks again
Date published: 2021-02-17
All TurboTax® Offerings Reviews - Page 4100