TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax eliminated my stress this tax season! I've normally filed my own taxes using TurboTax, however this year I hit a snag when it came to my stock information and became overwhelmed. I noticed my return wasn't looking quite right. I easily escalated my situation to a tax expert (Janna) who handled it for me. She knew exactly what to do, fixed my errors and now my return has gone up substantially. I am so thankful for Janna and for TurboTax!
Date published: 2022-03-25
Rated 4 out of 5 by from It was a little "buggy" this year I normally love this product but this year there it was very slow and seemed to have bugs. For instance, when I would use the automatic transfer of a W2, the results would be blank. There was no way to correct it and on the next screen, it would add a blank W2 plus a W2 with the accurate information under the spouse's name that "needed review". It was weird like that throughout the program! Hopefully, these bugs will get fixed. I still highly recommend the product. It is normally very user friendly and walks you through everything. I've been using it for over 15 years!
Date published: 2022-03-25
Rated 5 out of 5 by from GREAT NO PROBLEMS ENCOUNTERED. EASY TO USE. CLEAR AND CONCISE.
Date published: 2022-03-25
Rated 5 out of 5 by from Easy and helpful The information I had to fill out myself was simple enough and the tax expert (Juana) who helped me was very informative.
Date published: 2022-03-25
Rated 1 out of 5 by from Switching Never had to pay in the past to get my taxes filed. But this year I had to pay $108 just to file! What changed? Definitely changing where I file my taxes next year!!
Date published: 2022-03-25
Rated 5 out of 5 by from Tymesha was great Tymesha was great Tymesha was great Tymesha was great
Date published: 2022-03-25
Rated 4 out of 5 by from TurbotTax has improved over the last few years. In previous years there were issues or glitches with the program which caused me time and frustration. I needed to call Intuit help line to get around the problems. Much quicker and easier this year.
Date published: 2022-03-25
Rated 5 out of 5 by from Tax preparation even a cave man could do it Turbo Tax Deluxe holds your hand through the whole filing process.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax was great It was easy to go over everything and it help me understand how to do my taxes
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax is great. This was my first time using TurboTax. I will definitely use TurboTax again and will recommend to others.
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 4090
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax eliminated my stress this tax season! I've normally filed my own taxes using TurboTax, however this year I hit a snag when it came to my stock information and became overwhelmed. I noticed my return wasn't looking quite right. I easily escalated my situation to a tax expert (Janna) who handled it for me. She knew exactly what to do, fixed my errors and now my return has gone up substantially. I am so thankful for Janna and for TurboTax!
Date published: 2022-03-25
Rated 4 out of 5 by from It was a little "buggy" this year I normally love this product but this year there it was very slow and seemed to have bugs. For instance, when I would use the automatic transfer of a W2, the results would be blank. There was no way to correct it and on the next screen, it would add a blank W2 plus a W2 with the accurate information under the spouse's name that "needed review". It was weird like that throughout the program! Hopefully, these bugs will get fixed. I still highly recommend the product. It is normally very user friendly and walks you through everything. I've been using it for over 15 years!
Date published: 2022-03-25
Rated 5 out of 5 by from GREAT NO PROBLEMS ENCOUNTERED. EASY TO USE. CLEAR AND CONCISE.
Date published: 2022-03-25
Rated 5 out of 5 by from Easy and helpful The information I had to fill out myself was simple enough and the tax expert (Juana) who helped me was very informative.
Date published: 2022-03-25
Rated 1 out of 5 by from Switching Never had to pay in the past to get my taxes filed. But this year I had to pay $108 just to file! What changed? Definitely changing where I file my taxes next year!!
Date published: 2022-03-25
Rated 5 out of 5 by from Tymesha was great Tymesha was great Tymesha was great Tymesha was great
Date published: 2022-03-25
Rated 4 out of 5 by from TurbotTax has improved over the last few years. In previous years there were issues or glitches with the program which caused me time and frustration. I needed to call Intuit help line to get around the problems. Much quicker and easier this year.
Date published: 2022-03-25
Rated 5 out of 5 by from Tax preparation even a cave man could do it Turbo Tax Deluxe holds your hand through the whole filing process.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax was great It was easy to go over everything and it help me understand how to do my taxes
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax is great. This was my first time using TurboTax. I will definitely use TurboTax again and will recommend to others.
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 4090