TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from excellent program I have used TurboTax for years. One reason I like it so much is that is easy to make corrections or to add additional information. All the calculations are done for you. Without TurboTax I would have to go to a tax specialist,
Date published: 2022-03-25
Rated 4 out of 5 by from Expensive but worth it with live experts I loved it at first, then got into a problem that took several live agents to help with. They just didn't know how to edit First Homebuyer Credit Repayment. Finally, an agent figured out that I needed to put dates in that were not accurate to satisfy the computed system. I had to put it I lived in a home until 2021, although we sold it in 2012. Once I put 2021, the tax year, in it all went well and I was able to add the repayment. Other than that, the system works well and I loved that one agent who helped me. The others were reciting the steps and links I already knew.
Date published: 2022-03-25
Rated 2 out of 5 by from Turbotax sucks I have used Turbotax for some years and this years I found to be very confusing and very user unfriendly. Next year I will not be using Turbotax.
Date published: 2022-03-25
Rated 5 out of 5 by from Reliable, easy to follow, used for years Excellent product - have used for over 10 years and keep coming back. Used a live expert this year for the first time due to some more challenging tax issues with k-1 statement and the Turbotax person was wonderful and helpful at a fraction of the cost of a CPA.
Date published: 2022-03-25
Rated 5 out of 5 by from I’ve used many years and saves time and money Love the help they give to ensure that you have every thing intact
Date published: 2022-03-25
Rated 1 out of 5 by from Forced me to pay for deluxe Turbo tax forced me to pay for deluxe when I've always filed for free this is ridiculous that I have to pay and they don't give me the option to do it myself
Date published: 2022-03-25
Rated 5 out of 5 by from Awesome Simple to use, self explanatory, anyone can use very friendly app
Date published: 2022-03-25
Rated 3 out of 5 by from hardly any cheaper than H&R Block I think for the extra 30 dollars id rather have a professional do my taxes. better peace of mind.
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax is awesome He was good in helping me with my taxes..keep up the. Work
Date published: 2022-03-25
Rated 4 out of 5 by from Turbo Tax experience Filing taxes is daunting. Turbo Tax made it bearable.
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 4089
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from excellent program I have used TurboTax for years. One reason I like it so much is that is easy to make corrections or to add additional information. All the calculations are done for you. Without TurboTax I would have to go to a tax specialist,
Date published: 2022-03-25
Rated 4 out of 5 by from Expensive but worth it with live experts I loved it at first, then got into a problem that took several live agents to help with. They just didn't know how to edit First Homebuyer Credit Repayment. Finally, an agent figured out that I needed to put dates in that were not accurate to satisfy the computed system. I had to put it I lived in a home until 2021, although we sold it in 2012. Once I put 2021, the tax year, in it all went well and I was able to add the repayment. Other than that, the system works well and I loved that one agent who helped me. The others were reciting the steps and links I already knew.
Date published: 2022-03-25
Rated 2 out of 5 by from Turbotax sucks I have used Turbotax for some years and this years I found to be very confusing and very user unfriendly. Next year I will not be using Turbotax.
Date published: 2022-03-25
Rated 5 out of 5 by from Reliable, easy to follow, used for years Excellent product - have used for over 10 years and keep coming back. Used a live expert this year for the first time due to some more challenging tax issues with k-1 statement and the Turbotax person was wonderful and helpful at a fraction of the cost of a CPA.
Date published: 2022-03-25
Rated 5 out of 5 by from I’ve used many years and saves time and money Love the help they give to ensure that you have every thing intact
Date published: 2022-03-25
Rated 1 out of 5 by from Forced me to pay for deluxe Turbo tax forced me to pay for deluxe when I've always filed for free this is ridiculous that I have to pay and they don't give me the option to do it myself
Date published: 2022-03-25
Rated 5 out of 5 by from Awesome Simple to use, self explanatory, anyone can use very friendly app
Date published: 2022-03-25
Rated 3 out of 5 by from hardly any cheaper than H&R Block I think for the extra 30 dollars id rather have a professional do my taxes. better peace of mind.
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax is awesome He was good in helping me with my taxes..keep up the. Work
Date published: 2022-03-25
Rated 4 out of 5 by from Turbo Tax experience Filing taxes is daunting. Turbo Tax made it bearable.
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 4089