TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Trouble this time This year, Turbotax put me into a loop on easy step, so I couldn't check the state forms. It kept telling me to do my state taxes, went to the choose state page, then went right back to the same page. I had to go into the individual forms to fill inn the state blanks. Also, didn't find a way to put refund toward estimated tax. An ongoing complaint is that it doesn't fill in all K-1 entries onto the state taxes.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is the best! I will always use Turbo Tax. When I need help they are there for me.
Date published: 2023-04-10
Rated 5 out of 5 by from Super easy to use Turbo Tax was super easy to use. Done in under 20 minutes
Date published: 2023-04-10
Rated 5 out of 5 by from Always Great & Easy To Use Honestly, some years I use TurboTax and some years I use H&R Block online. Due to both platforms continuous updates. Some years I feel that one is better than the other in some small way and that's just what I go with. Having said that though, TurboTax is always a great option!
Date published: 2023-04-10
Rated 4 out of 5 by from Good tax software It's good at walking you through everything, and letting you add other things that are not listed. Fast and efile is awesome.
Date published: 2023-04-10
Rated 4 out of 5 by from Better and faster than previous years This was definitely better than previous years which I liked. But I do like to be able to see my AGI along the way and would be nice if it showed that at the top. Also, it doesn't easily show me where any previous year's overpayments were applied to my tax bill this year. This should be on a bar at the top along with the federal tax or refund for this year. I NEED TO HAVE CONFIDENCE THAT THESE ITEMS ARE AFFECTING MY AMOUNT. PLEASE SHOW ME THIS!!! I indicated I wanted me refund for 2021 applied to my 2022 taxes but don't seem to see it anywhere and it didn't show. Still left in the dark on this with no way to easily see if it has been applied to current year.
Date published: 2023-04-10
Rated 5 out of 5 by from Still as Easy to use 10 years later! We started using Turbo Tax shortly after we were audited in 2010-2011. We were audited back to back and paid a heavy amount to an accountant to make sure that did not happen. We owned a childcare center at the time and found out we were not getting what we paid for in a business accountant, so we decided to give it a shot ourselves and realized we were being taken through the ringer. Turbo Tax Business and Home was the best worry free decision that we could of ever made. We will never go back to a tax service.
Date published: 2023-04-10
Rated 5 out of 5 by from Excellent program, easy to use. I have been using TurboTax for eight years and it continues to improve year by year.
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax is the best! Quick and easy. I felt good about my taxes being accurate.
Date published: 2023-04-10
Rated 5 out of 5 by from Tax preparation 2023 I received excellent help from the chat person with my state question.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3961
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Trouble this time This year, Turbotax put me into a loop on easy step, so I couldn't check the state forms. It kept telling me to do my state taxes, went to the choose state page, then went right back to the same page. I had to go into the individual forms to fill inn the state blanks. Also, didn't find a way to put refund toward estimated tax. An ongoing complaint is that it doesn't fill in all K-1 entries onto the state taxes.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is the best! I will always use Turbo Tax. When I need help they are there for me.
Date published: 2023-04-10
Rated 5 out of 5 by from Super easy to use Turbo Tax was super easy to use. Done in under 20 minutes
Date published: 2023-04-10
Rated 5 out of 5 by from Always Great & Easy To Use Honestly, some years I use TurboTax and some years I use H&R Block online. Due to both platforms continuous updates. Some years I feel that one is better than the other in some small way and that's just what I go with. Having said that though, TurboTax is always a great option!
Date published: 2023-04-10
Rated 4 out of 5 by from Good tax software It's good at walking you through everything, and letting you add other things that are not listed. Fast and efile is awesome.
Date published: 2023-04-10
Rated 4 out of 5 by from Better and faster than previous years This was definitely better than previous years which I liked. But I do like to be able to see my AGI along the way and would be nice if it showed that at the top. Also, it doesn't easily show me where any previous year's overpayments were applied to my tax bill this year. This should be on a bar at the top along with the federal tax or refund for this year. I NEED TO HAVE CONFIDENCE THAT THESE ITEMS ARE AFFECTING MY AMOUNT. PLEASE SHOW ME THIS!!! I indicated I wanted me refund for 2021 applied to my 2022 taxes but don't seem to see it anywhere and it didn't show. Still left in the dark on this with no way to easily see if it has been applied to current year.
Date published: 2023-04-10
Rated 5 out of 5 by from Still as Easy to use 10 years later! We started using Turbo Tax shortly after we were audited in 2010-2011. We were audited back to back and paid a heavy amount to an accountant to make sure that did not happen. We owned a childcare center at the time and found out we were not getting what we paid for in a business accountant, so we decided to give it a shot ourselves and realized we were being taken through the ringer. Turbo Tax Business and Home was the best worry free decision that we could of ever made. We will never go back to a tax service.
Date published: 2023-04-10
Rated 5 out of 5 by from Excellent program, easy to use. I have been using TurboTax for eight years and it continues to improve year by year.
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax is the best! Quick and easy. I felt good about my taxes being accurate.
Date published: 2023-04-10
Rated 5 out of 5 by from Tax preparation 2023 I received excellent help from the chat person with my state question.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3961