TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Fantastic Virginia was excellent, I had full service and everything went well.
Date published: 2022-03-26
Rated 4 out of 5 by from Turbo Tax is fine Always good for regular tax preparation for us. Easy to use year after year
Date published: 2022-03-26
Rated 5 out of 5 by from fast and easy Easy to navigate by using the step by step instructions.
Date published: 2022-03-26
Rated 4 out of 5 by from easy to use most of the time most of time Program is mostly easy to use. But sometimes I run into what seems like a software glitch or maybe operator error that I do not recognize. Example: I live in FL and do not need to file personal income taxes and said "skip state: Yet the program later on told me I did not do my state taxes.
Date published: 2022-03-26
Rated 5 out of 5 by from Thank you for making it so easy. Turbo Tax was very user friendly. I appreciated how easy the program was to use and will be filing this way next year.
Date published: 2022-03-26
Rated 5 out of 5 by from My Turbo Tax Review I have done my taxes with Turbo Tax for the last few years and would not consider doing them any other way.
Date published: 2022-03-26
Rated 4 out of 5 by from turbo tax is a good tool. but be patient. Turbo tax is a good service but you need to be patient and work with it.
Date published: 2022-03-26
Rated 5 out of 5 by from Excelent Service ! Very professional and simple to follow instructions
Date published: 2022-03-26
Rated 2 out of 5 by from Joe's experience I have been using TT for a number of years and had been satisfied and that is why I purchase and use it each year. However, even though my situation is the same as last year, TT has not been a pleasure to use this year. It has had many issues and errors and some incorrectly phrased questions. I am so disappointed that I will be looking at other products as possible substitutes for next year.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbotax is awesome! You can do your own taxes and if you need help you can get a live person to help you. Any questions you have will be answered. You can be confident that your taxes will be done right!
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 3961
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fantastic Virginia was excellent, I had full service and everything went well.
Date published: 2022-03-26
Rated 4 out of 5 by from Turbo Tax is fine Always good for regular tax preparation for us. Easy to use year after year
Date published: 2022-03-26
Rated 5 out of 5 by from fast and easy Easy to navigate by using the step by step instructions.
Date published: 2022-03-26
Rated 4 out of 5 by from easy to use most of the time most of time Program is mostly easy to use. But sometimes I run into what seems like a software glitch or maybe operator error that I do not recognize. Example: I live in FL and do not need to file personal income taxes and said "skip state: Yet the program later on told me I did not do my state taxes.
Date published: 2022-03-26
Rated 5 out of 5 by from Thank you for making it so easy. Turbo Tax was very user friendly. I appreciated how easy the program was to use and will be filing this way next year.
Date published: 2022-03-26
Rated 5 out of 5 by from My Turbo Tax Review I have done my taxes with Turbo Tax for the last few years and would not consider doing them any other way.
Date published: 2022-03-26
Rated 4 out of 5 by from turbo tax is a good tool. but be patient. Turbo tax is a good service but you need to be patient and work with it.
Date published: 2022-03-26
Rated 5 out of 5 by from Excelent Service ! Very professional and simple to follow instructions
Date published: 2022-03-26
Rated 2 out of 5 by from Joe's experience I have been using TT for a number of years and had been satisfied and that is why I purchase and use it each year. However, even though my situation is the same as last year, TT has not been a pleasure to use this year. It has had many issues and errors and some incorrectly phrased questions. I am so disappointed that I will be looking at other products as possible substitutes for next year.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbotax is awesome! You can do your own taxes and if you need help you can get a live person to help you. Any questions you have will be answered. You can be confident that your taxes will be done right!
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 3961