TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
Married life
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Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Terria21 from
TurboTax is Awesome
Love it the process is quick and easy thanks TurboTax
Date published: 2021-02-25
Rated 5 out of 5 by
JBoogie64638 from
Works every time.
Had some difficulty when one of my 1099-B forms had a discrepancy. Live chat agent was exceptional and promptly solved my problem. Excellent service.
Date published: 2021-02-25
Rated 5 out of 5 by
CMThia from
So Quick & Easy
2nd year and its still a charm ! I def recommend Turbo Tax !
Date published: 2021-02-25
Rated 5 out of 5 by
LoLoVegas from
Turbo tax is awesome
I needed some help and that’s where I met Doretha. Wow, what a sweet heart. She answered my questions right away. I was able to file my taxes lightening fast. All thanks to Doretha’s expertise. Thank you Doretha!!
Date published: 2021-02-25
Rated 5 out of 5 by
BAK2021 from
Tax Specialist is Awesome!
Needed some help and chose Chat. Rebecca was so helpful and salvaged my experience with Turbo Tax. Thank you!!!
Date published: 2021-02-25
Rated 5 out of 5 by
camillelillian from
Thank you!!!
I am so appreciative for TurboTax for making doing my taxes every year so much less stressful. It is user-friendly, and actually fun and interactive (even for someone who is anxious with technology and finances!).
Date published: 2021-02-25
Rated 5 out of 5 by
ENuno5 from
Turbo Tax is awesome!
It was my first time using Turbo Tax. It was easy.
Date published: 2021-02-25
Rated 3 out of 5 by
TryingToFile from
Some issues... not as good as it could be
Makes the basics really easy. Contains a few bugs and the questionnaire system is frustrating to navigate when you want to update specific info. A first this year was an unexpected jump in the tax number displayed... I still haven't worked out why it changed at one point... but after double checking everything I think everything is accurate, which makes me wonder what was different before the number changed.
Date published: 2021-02-25
Rated 4 out of 5 by
SreyMao from
TurboTax is great.
I had good experience with customer service especially with Chantriece (I think I spelled it right). She was very helpful and patience with me.
Date published: 2021-02-25
Rated 5 out of 5 by
Runway28L from
Princess is a Queen!
My live expert name is Princess, she's beyond amazing. She made it her business to get all of my questions answered. Her patiences and understanding allowed me to not be overwhelmed or frustrated. Princess (Queen) walked me through each step and corrected my mistakes. One thing about my NYS unemployment, I did my part in having 10% taken out so I wouldn't owe back but it states I owe. Princesses stated there might be a glitch in the system as to why it's not calculated properly. I would like to know more about this please.
All TurboTax® Offerings Reviews - Page 3905
Date published: 2021-02-25
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Terria21 from
TurboTax is Awesome
Love it the process is quick and easy thanks TurboTax
Date published: 2021-02-25
Rated 5 out of 5 by
JBoogie64638 from
Works every time.
Had some difficulty when one of my 1099-B forms had a discrepancy. Live chat agent was exceptional and promptly solved my problem. Excellent service.
Date published: 2021-02-25
Rated 5 out of 5 by
CMThia from
So Quick & Easy
2nd year and its still a charm ! I def recommend Turbo Tax !
Date published: 2021-02-25
Rated 5 out of 5 by
LoLoVegas from
Turbo tax is awesome
I needed some help and that’s where I met Doretha. Wow, what a sweet heart. She answered my questions right away. I was able to file my taxes lightening fast. All thanks to Doretha’s expertise. Thank you Doretha!!
Date published: 2021-02-25
Rated 5 out of 5 by
BAK2021 from
Tax Specialist is Awesome!
Needed some help and chose Chat. Rebecca was so helpful and salvaged my experience with Turbo Tax. Thank you!!!
Date published: 2021-02-25
Rated 5 out of 5 by
camillelillian from
Thank you!!!
I am so appreciative for TurboTax for making doing my taxes every year so much less stressful. It is user-friendly, and actually fun and interactive (even for someone who is anxious with technology and finances!).
Date published: 2021-02-25
Rated 5 out of 5 by
ENuno5 from
Turbo Tax is awesome!
It was my first time using Turbo Tax. It was easy.
Date published: 2021-02-25
Rated 3 out of 5 by
TryingToFile from
Some issues... not as good as it could be
Makes the basics really easy. Contains a few bugs and the questionnaire system is frustrating to navigate when you want to update specific info. A first this year was an unexpected jump in the tax number displayed... I still haven't worked out why it changed at one point... but after double checking everything I think everything is accurate, which makes me wonder what was different before the number changed.
Date published: 2021-02-25
Rated 4 out of 5 by
SreyMao from
TurboTax is great.
I had good experience with customer service especially with Chantriece (I think I spelled it right). She was very helpful and patience with me.
Date published: 2021-02-25
Rated 5 out of 5 by
Runway28L from
Princess is a Queen!
My live expert name is Princess, she's beyond amazing. She made it her business to get all of my questions answered. Her patiences and understanding allowed me to not be overwhelmed or frustrated. Princess (Queen) walked me through each step and corrected my mistakes. One thing about my NYS unemployment, I did my part in having 10% taken out so I wouldn't owe back but it states I owe. Princesses stated there might be a glitch in the system as to why it's not calculated properly. I would like to know more about this please.
All TurboTax® Offerings Reviews - Page 3905
Date published: 2021-02-25