TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Easy to Use Ease of use and assistance in making sure deductions are maximized.
Date published: 2023-04-10
Rated 5 out of 5 by from 15 plus years using Turbo Tax! We own a small business and Turbo Tax Home and Business makes sifting through all the tax forms so much easier!
Date published: 2023-04-10
Rated 5 out of 5 by from Always easy to use! User-friendly and easy to do yourself. I like the simplicity.
Date published: 2023-04-10
Rated 4 out of 5 by from TurboTax is very helpful I appreciate the streamlined process that TurboTax allowed. They made correcting a filing mistake easy to address.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is an easy and quick way to file. This is not the first year I've used Turbo Tax. They stay up to date on all tax credits and is very easy to use.
Date published: 2023-04-10
Rated 2 out of 5 by from Trash tbh Doing any sort of easy tax return, which most people do, doesn't justify the price involved. The only service TurboTax actually provides is some software that just copies info from one document to another, which anyone can do in ten minutes anyway, and then processing the payment. Why they think they deserve well over $100 to do that is beyond me, but that's the scam I guess. It's trash, and full of goofy "tee-hee" moments that are actual cringe.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy but Hard Overall the entire process was fairly easy. The most difficult portion of inputting the information were for investments, such as form 1099-B and 1099-DIV, along with input for the ROTH IRA.
Date published: 2023-04-10
Rated 1 out of 5 by from Challenging and Expensive Turbotax has gotten more complicated and used to be free. I can have an actual person do both my taxes and my finances taxes for the same price as one persons taxes.
Date published: 2023-04-10
Rated 2 out of 5 by from Turbo Tax Review I had a lot of trouble using a program that I should have been able to share with my brother. Their license key would not work because I was operating from a different computer and he had used the disc to install. The helpline's solution did not work. I ended up buying my own software. I give it 2 stars out if 5.
Date published: 2023-04-10
Rated 3 out of 5 by from Somewhat helpful but limited It selects and fills the forms out for you but the interview leaves a bit to be desired in terms of thoroughness. The state version is even worse.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3873
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to Use Ease of use and assistance in making sure deductions are maximized.
Date published: 2023-04-10
Rated 5 out of 5 by from 15 plus years using Turbo Tax! We own a small business and Turbo Tax Home and Business makes sifting through all the tax forms so much easier!
Date published: 2023-04-10
Rated 5 out of 5 by from Always easy to use! User-friendly and easy to do yourself. I like the simplicity.
Date published: 2023-04-10
Rated 4 out of 5 by from TurboTax is very helpful I appreciate the streamlined process that TurboTax allowed. They made correcting a filing mistake easy to address.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is an easy and quick way to file. This is not the first year I've used Turbo Tax. They stay up to date on all tax credits and is very easy to use.
Date published: 2023-04-10
Rated 2 out of 5 by from Trash tbh Doing any sort of easy tax return, which most people do, doesn't justify the price involved. The only service TurboTax actually provides is some software that just copies info from one document to another, which anyone can do in ten minutes anyway, and then processing the payment. Why they think they deserve well over $100 to do that is beyond me, but that's the scam I guess. It's trash, and full of goofy "tee-hee" moments that are actual cringe.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy but Hard Overall the entire process was fairly easy. The most difficult portion of inputting the information were for investments, such as form 1099-B and 1099-DIV, along with input for the ROTH IRA.
Date published: 2023-04-10
Rated 1 out of 5 by from Challenging and Expensive Turbotax has gotten more complicated and used to be free. I can have an actual person do both my taxes and my finances taxes for the same price as one persons taxes.
Date published: 2023-04-10
Rated 2 out of 5 by from Turbo Tax Review I had a lot of trouble using a program that I should have been able to share with my brother. Their license key would not work because I was operating from a different computer and he had used the disc to install. The helpline's solution did not work. I ended up buying my own software. I give it 2 stars out if 5.
Date published: 2023-04-10
Rated 3 out of 5 by from Somewhat helpful but limited It selects and fills the forms out for you but the interview leaves a bit to be desired in terms of thoroughness. The state version is even worse.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3873