TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbotax has been great all these 25 years! I have been using Turbotax for more than 25 years. It started with Basic and graduated to Deluxe. I only wish there was more online help regarding some issues, for example, the Recovery Credit this year based on 2020 AGI.
Date published: 2021-02-18
Rated 5 out of 5 by from great! fast and easy! quick steps and help is available 24hrs
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo Tax great There was a issue with the new 1099 NEC form this year but they got it taken care of within 3 days
Date published: 2021-02-18
Rated 5 out of 5 by from Excellent Was very easy to follow and very thorough even for seniors.
Date published: 2021-02-18
Rated 1 out of 5 by from System issue I had to revise my state tax because turbo tax had a system error and I was led to believe I would be recieving a certain amount back only for me to revise it after THEIR error and now I will only be receiving a measly $19 back in state returns.
Date published: 2021-02-18
Rated 5 out of 5 by from Very satisfied with the customer service! Brandee was amazing, she really helped me understand the process and help me out of a situation that I was in where I was filling out a form I didn't need to.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo tax is amazing and easy Yes Angela was amazing and I am so happy she helped
Date published: 2021-02-18
Rated 5 out of 5 by from Easiest thing I've ever done! I used to be afraid and anxious about filing my own tax returns, but turbo tax gives you complete step by step instructions and it's super easy. I'll never pay someone to do my taxes again. I also get peace of mind for just $45 taken directly from my federal refund.
Date published: 2021-02-18
Rated 5 out of 5 by from Very good! The best fr fr always a blessing the best service our swear
Date published: 2021-02-18
Rated 5 out of 5 by from Makes my life so much easier This is my second year using Turbo Tax Business and I will continue to use it. This program saves me time and money every year and is set up so that you don't have to be a genius to use it.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 3873
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbotax has been great all these 25 years! I have been using Turbotax for more than 25 years. It started with Basic and graduated to Deluxe. I only wish there was more online help regarding some issues, for example, the Recovery Credit this year based on 2020 AGI.
Date published: 2021-02-18
Rated 5 out of 5 by from great! fast and easy! quick steps and help is available 24hrs
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo Tax great There was a issue with the new 1099 NEC form this year but they got it taken care of within 3 days
Date published: 2021-02-18
Rated 5 out of 5 by from Excellent Was very easy to follow and very thorough even for seniors.
Date published: 2021-02-18
Rated 1 out of 5 by from System issue I had to revise my state tax because turbo tax had a system error and I was led to believe I would be recieving a certain amount back only for me to revise it after THEIR error and now I will only be receiving a measly $19 back in state returns.
Date published: 2021-02-18
Rated 5 out of 5 by from Very satisfied with the customer service! Brandee was amazing, she really helped me understand the process and help me out of a situation that I was in where I was filling out a form I didn't need to.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo tax is amazing and easy Yes Angela was amazing and I am so happy she helped
Date published: 2021-02-18
Rated 5 out of 5 by from Easiest thing I've ever done! I used to be afraid and anxious about filing my own tax returns, but turbo tax gives you complete step by step instructions and it's super easy. I'll never pay someone to do my taxes again. I also get peace of mind for just $45 taken directly from my federal refund.
Date published: 2021-02-18
Rated 5 out of 5 by from Very good! The best fr fr always a blessing the best service our swear
Date published: 2021-02-18
Rated 5 out of 5 by from Makes my life so much easier This is my second year using Turbo Tax Business and I will continue to use it. This program saves me time and money every year and is set up so that you don't have to be a genius to use it.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 3873