TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Fabulous Product! The deluxe live edition is awesome because there is almost always a problem with my taxes and the experts walk me through it so I can process it without undue frustration.
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax is great! one of the agents was very helpful. they walked me through everything and waited until i hit file.
Date published: 2021-02-26
Rated 5 out of 5 by from Jerrika was very polite and understanding and walled me through everystep! very amazing peraon and very patient.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbotax is SO EASY! I love how easy TurboTax makes it to file taxes! It goes step by step, explaining everything. I don't have to break my head at all and enjoy doing it on my own.
Date published: 2021-02-26
Rated 4 out of 5 by from TurboTax is easy process. I had to go over several times due to a form I was not required to use.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is the best I have used Turbo tax for 8 years and I love it. It is very detailed but easy to use.
Date published: 2021-02-26
Rated 3 out of 5 by from Not as good as previous years Overall a good product until you run into a specialty form (e.g. underpayment of estimated taxes) that needs to be filled out. The instructions weren't written clearly for the state tax section and there wasn't a way to go back and correct my answers.
Date published: 2021-02-26
Rated 5 out of 5 by from frustrating but ended up awesome once helped Tiara helped me with a code I kept receiving that wouldn't let me finish. She was very professional and friendly. I spoke with her on the phone and she helped walk me through the process. Thank you very much!!
Date published: 2021-02-26
Rated 5 out of 5 by from always successful review ask for too much data. too many characters in this box
Date published: 2021-02-26
Rated 5 out of 5 by from It's easy My mom helps me and it was easy will do this again on my own lol
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 3820
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Fabulous Product! The deluxe live edition is awesome because there is almost always a problem with my taxes and the experts walk me through it so I can process it without undue frustration.
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax is great! one of the agents was very helpful. they walked me through everything and waited until i hit file.
Date published: 2021-02-26
Rated 5 out of 5 by from Jerrika was very polite and understanding and walled me through everystep! very amazing peraon and very patient.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbotax is SO EASY! I love how easy TurboTax makes it to file taxes! It goes step by step, explaining everything. I don't have to break my head at all and enjoy doing it on my own.
Date published: 2021-02-26
Rated 4 out of 5 by from TurboTax is easy process. I had to go over several times due to a form I was not required to use.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo tax is the best I have used Turbo tax for 8 years and I love it. It is very detailed but easy to use.
Date published: 2021-02-26
Rated 3 out of 5 by from Not as good as previous years Overall a good product until you run into a specialty form (e.g. underpayment of estimated taxes) that needs to be filled out. The instructions weren't written clearly for the state tax section and there wasn't a way to go back and correct my answers.
Date published: 2021-02-26
Rated 5 out of 5 by from frustrating but ended up awesome once helped Tiara helped me with a code I kept receiving that wouldn't let me finish. She was very professional and friendly. I spoke with her on the phone and she helped walk me through the process. Thank you very much!!
Date published: 2021-02-26
Rated 5 out of 5 by from always successful review ask for too much data. too many characters in this box
Date published: 2021-02-26
Rated 5 out of 5 by from It's easy My mom helps me and it was easy will do this again on my own lol
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 3820