TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Bugs in the software Right as we are to file our returns, random forms appear claiming we are self-employed (we are not) and that we earned income in areas we didn't by parties that did not pay us anything. It took hours of searching Intuit online forums to learn there are bugs in the TT software and two calls to Turbo Tax advisors to resolve this matter, and even then we are left with uncertainty as we file our returns.
Date published: 2021-02-18
Rated 5 out of 5 by from I could not do this without Turbo Tax. I worked with three different women and everyone of them was exceptional in my opinion.
Date published: 2021-02-18
Rated 5 out of 5 by from So easy...even I could do it! Very straightforward guidance and helpful assistance. Expert advice is available if needed but most people won't require it.
Date published: 2021-02-18
Rated 4 out of 5 by from Good product but upselling overkill The actual interface is great to use and easy to understand. But I'm sick and tired of having to decline adding on extra services 10-12 times during the process. It makes me much less likely to consider paying you more. I hate aggressive selling.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is Great turbo tax is very easy to use and covered all my tax issues.
Date published: 2021-02-18
Rated 4 out of 5 by from Easy to Use! The simple and efficient way to file. Love how easy and fast it took to file.
Date published: 2021-02-18
Rated 5 out of 5 by from Super easy I did it!! I did it all by myself!! Thank God for TurboTax
Date published: 2021-02-18
Rated 5 out of 5 by from EZ & AWESOME Simple and helpful throughout the whole process !!!
Date published: 2021-02-18
Rated 5 out of 5 by from easydoesit I was happy with the way explanations were given and the logical way of proceeding step by step
Date published: 2021-02-18
Rated 5 out of 5 by from Recommend TurboTax I had used H&R Block for years, this year I decided I would try TurboTax after many of my friends recommended it to me! I will never use anything else! TurboTax is user-friendly, fast, and easy!
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 3773
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Bugs in the software Right as we are to file our returns, random forms appear claiming we are self-employed (we are not) and that we earned income in areas we didn't by parties that did not pay us anything. It took hours of searching Intuit online forums to learn there are bugs in the TT software and two calls to Turbo Tax advisors to resolve this matter, and even then we are left with uncertainty as we file our returns.
Date published: 2021-02-18
Rated 5 out of 5 by from I could not do this without Turbo Tax. I worked with three different women and everyone of them was exceptional in my opinion.
Date published: 2021-02-18
Rated 5 out of 5 by from So easy...even I could do it! Very straightforward guidance and helpful assistance. Expert advice is available if needed but most people won't require it.
Date published: 2021-02-18
Rated 4 out of 5 by from Good product but upselling overkill The actual interface is great to use and easy to understand. But I'm sick and tired of having to decline adding on extra services 10-12 times during the process. It makes me much less likely to consider paying you more. I hate aggressive selling.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is Great turbo tax is very easy to use and covered all my tax issues.
Date published: 2021-02-18
Rated 4 out of 5 by from Easy to Use! The simple and efficient way to file. Love how easy and fast it took to file.
Date published: 2021-02-18
Rated 5 out of 5 by from Super easy I did it!! I did it all by myself!! Thank God for TurboTax
Date published: 2021-02-18
Rated 5 out of 5 by from EZ & AWESOME Simple and helpful throughout the whole process !!!
Date published: 2021-02-18
Rated 5 out of 5 by from easydoesit I was happy with the way explanations were given and the logical way of proceeding step by step
Date published: 2021-02-18
Rated 5 out of 5 by from Recommend TurboTax I had used H&R Block for years, this year I decided I would try TurboTax after many of my friends recommended it to me! I will never use anything else! TurboTax is user-friendly, fast, and easy!
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 3773