TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by
Chilesss from
Amended Return Issues
Original returns work fine but TT software does not handle the amended data easily. amounts on 1040 line 34 should match line 1040X line 18 but it may not unless you force it to. Review in detail before filing amended returns.
Date published: 2022-10-04
Rated 5 out of 5 by
Chrissy0123 from
Taxes done quickly
Felt better that I was able to talk with a real person. John made it easy and I felt relaxed and confident about my return being done right!
Date published: 2022-10-04
Rated 5 out of 5 by
SusanGR from
Thank You, Turbo Tax
Our tax return has been completed and reviewed in a quick manner & we feel very comfortable with the results. The assigned tax expert was very attentive throughout the process, asked good questions and provided good feedback.
Date published: 2022-10-04
Rated 3 out of 5 by
Jon GoMs from
A larger time investment than last year
My expert this year was great and got us a great refund. It just seemed to be more of a time investment this year, because they ask you to stay on the phone for almost two hours. If I wanted to spend multiple hours on this, I would do the self-service. Overall acceptable experience, but I don't know if I'll be back next year.
Date published: 2022-10-04
Rated 5 out of 5 by
TRS21 from
Excellent! assistance
Mary was wonderful! I will be back next year, and I will recommend Turbo Tax to friends. I am very happy with the service of Turbo Tax.
Date published: 2022-10-04
Rated 5 out of 5 by
Sigurdur from
Amazing Service by amazing people!
Turbotax is such a great product and with an expert accountant, like Donald in my case, youre sure to be in good hands.
Date published: 2022-10-04
Rated 5 out of 5 by
zwhester from
Priya was so kind and patient and helpful.
Priya was so kind and patient and helpful. She was excellent.
Date published: 2022-10-04
Rated 5 out of 5 by
summer9499cn from
Helpful and easy to do .
It is very helpful for a beginner, and the process is easy to understand, and the summary is simple. totally awsome.
Date published: 2022-10-04
Rated 4 out of 5 by
KLHCCP from
Took longer than expected but the result is good
It took longer (almost 4 weeks) than expected but the result is good.
Date published: 2022-10-04
Rated 4 out of 5 by
SunnyDeeMI from
I love it but I found a glitch in the program
Data from the K-1 did not populate the Statement A and caused me hours of grief
All TurboTax® Offerings Reviews - Page 3514
Date published: 2022-10-04
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
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Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Chilesss from
Amended Return Issues
Original returns work fine but TT software does not handle the amended data easily. amounts on 1040 line 34 should match line 1040X line 18 but it may not unless you force it to. Review in detail before filing amended returns.
Date published: 2022-10-04
Rated 5 out of 5 by
Chrissy0123 from
Taxes done quickly
Felt better that I was able to talk with a real person. John made it easy and I felt relaxed and confident about my return being done right!
Date published: 2022-10-04
Rated 5 out of 5 by
SusanGR from
Thank You, Turbo Tax
Our tax return has been completed and reviewed in a quick manner & we feel very comfortable with the results. The assigned tax expert was very attentive throughout the process, asked good questions and provided good feedback.
Date published: 2022-10-04
Rated 3 out of 5 by
Jon GoMs from
A larger time investment than last year
My expert this year was great and got us a great refund. It just seemed to be more of a time investment this year, because they ask you to stay on the phone for almost two hours. If I wanted to spend multiple hours on this, I would do the self-service. Overall acceptable experience, but I don't know if I'll be back next year.
Date published: 2022-10-04
Rated 5 out of 5 by
TRS21 from
Excellent! assistance
Mary was wonderful! I will be back next year, and I will recommend Turbo Tax to friends. I am very happy with the service of Turbo Tax.
Date published: 2022-10-04
Rated 5 out of 5 by
Sigurdur from
Amazing Service by amazing people!
Turbotax is such a great product and with an expert accountant, like Donald in my case, youre sure to be in good hands.
Date published: 2022-10-04
Rated 5 out of 5 by
zwhester from
Priya was so kind and patient and helpful.
Priya was so kind and patient and helpful. She was excellent.
Date published: 2022-10-04
Rated 5 out of 5 by
summer9499cn from
Helpful and easy to do .
It is very helpful for a beginner, and the process is easy to understand, and the summary is simple. totally awsome.
Date published: 2022-10-04
Rated 4 out of 5 by
KLHCCP from
Took longer than expected but the result is good
It took longer (almost 4 weeks) than expected but the result is good.
Date published: 2022-10-04
Rated 4 out of 5 by
SunnyDeeMI from
I love it but I found a glitch in the program
Data from the K-1 did not populate the Statement A and caused me hours of grief
All TurboTax® Offerings Reviews - Page 3514
Date published: 2022-10-04