TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from fastest work ever it was super easy and helpful when i had questions i was give very good advice
Date published: 2021-02-26
Rated 5 out of 5 by from Personal Touch my forms from my employer are inaccurate which resulted in my income being doubled . it was impossible for me to correct this problem. a request for help came swiftly in a friendly voice and in a short time everything was ready to submit. thank you again.
Date published: 2021-02-26
Rated 5 out of 5 by from Excellent! Always very fast and easy to use. Filing has never been easier!
Date published: 2021-02-26
Rated 5 out of 5 by from Great Service! I had several mistakes. Thank you for the help in correcting my mistake.
Date published: 2021-02-26
Rated 5 out of 5 by from Love turbotax Use it every year and love the outcome!!! Will continue to use every year
Date published: 2021-02-26
Rated 4 out of 5 by from Pretty good; impressive step by step process until After having used older versions; I was reluctant to try Turbo Tax again, but I was impressed with the ease of doing it. It has improved greatly over my last experience. There was one irritating glitch near the end when it wanted me to enter a date related to sales tax and my place of residence. It had entered bogus dates and I could not change them without logging out and going back to the original entry to fix it. That's why I gave it 4 stars and not 5. This was extremely bad glitch that made me waste a lot of time trying to get the virtual assistant to help me fix.
Date published: 2021-02-26
Rated 5 out of 5 by from Very easy to manage using a different computer but same info. Wonder why could not auto fill info from last year
Date published: 2021-02-26
Rated 5 out of 5 by from TURBO TAX MADE MY DAY! I WAS SO HAPPY THAT TURBO TAX MADE IT EASY FOR ME TO FILE AND CLAIM MY CARES ACT CREDIT FOR EARNED INCOME. THIS RELIEF BILL WAS JUST PASSED IN DECEMBER AND I AM THANKFUL THAT TURBO TAX HAD AN UPDATED SYSTEM
Date published: 2021-02-26
Rated 5 out of 5 by from Seamless I loved how the explanations did just that! Explained things that someone may be unfamiliar with in layman's terms.
Date published: 2021-02-26
Rated 1 out of 5 by from Never using TurboTax again in my life. It made me pay 300$ to even get my tax return in the first place and now it keeps rejecting my return when I’ve done everything correctly several times.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 3470
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from fastest work ever it was super easy and helpful when i had questions i was give very good advice
Date published: 2021-02-26
Rated 5 out of 5 by from Personal Touch my forms from my employer are inaccurate which resulted in my income being doubled . it was impossible for me to correct this problem. a request for help came swiftly in a friendly voice and in a short time everything was ready to submit. thank you again.
Date published: 2021-02-26
Rated 5 out of 5 by from Excellent! Always very fast and easy to use. Filing has never been easier!
Date published: 2021-02-26
Rated 5 out of 5 by from Great Service! I had several mistakes. Thank you for the help in correcting my mistake.
Date published: 2021-02-26
Rated 5 out of 5 by from Love turbotax Use it every year and love the outcome!!! Will continue to use every year
Date published: 2021-02-26
Rated 4 out of 5 by from Pretty good; impressive step by step process until After having used older versions; I was reluctant to try Turbo Tax again, but I was impressed with the ease of doing it. It has improved greatly over my last experience. There was one irritating glitch near the end when it wanted me to enter a date related to sales tax and my place of residence. It had entered bogus dates and I could not change them without logging out and going back to the original entry to fix it. That's why I gave it 4 stars and not 5. This was extremely bad glitch that made me waste a lot of time trying to get the virtual assistant to help me fix.
Date published: 2021-02-26
Rated 5 out of 5 by from Very easy to manage using a different computer but same info. Wonder why could not auto fill info from last year
Date published: 2021-02-26
Rated 5 out of 5 by from TURBO TAX MADE MY DAY! I WAS SO HAPPY THAT TURBO TAX MADE IT EASY FOR ME TO FILE AND CLAIM MY CARES ACT CREDIT FOR EARNED INCOME. THIS RELIEF BILL WAS JUST PASSED IN DECEMBER AND I AM THANKFUL THAT TURBO TAX HAD AN UPDATED SYSTEM
Date published: 2021-02-26
Rated 5 out of 5 by from Seamless I loved how the explanations did just that! Explained things that someone may be unfamiliar with in layman's terms.
Date published: 2021-02-26
Rated 1 out of 5 by from Never using TurboTax again in my life. It made me pay 300$ to even get my tax return in the first place and now it keeps rejecting my return when I’ve done everything correctly several times.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 3470