TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Love Turbo Tax, been using since 2010 user friendly format, great help and information within program or just a phone call away
Date published: 2023-01-30
Rated 5 out of 5 by from great and easy extremely easy to use and is very convenient for people who like to file their own taxes
Date published: 2023-01-30
Rated 3 out of 5 by from needs some tweaking by a non computer tech 1. default for entering the income/investments should be 'type in myself' of put an option on first page. too many screens for entering, repetitive. 2. lot of duplicate pages for certain questions 3. states with no state income tax, eg fla in my case, need simplfied page for tax exempt intereest, eg: turbotax knows that am fla resident & no fla state income tax so should link that & preclude 'exception entries' 4. seems like these menus & screen options devised by a computer tech, thinjking in a computer logic mode. need user freindly for non computer types. 5. ease up on the ad / solicitations for added services; already a long time paying customer.
Date published: 2023-01-30
Rated 5 out of 5 by from Great customer service Well understanding she did amazing I’m happy and was able to Complete it
Date published: 2023-01-30
Rated 2 out of 5 by from Turbo Tax is Overpriced Throughout the process, the fees kept getting bumped up. I truly believe it is less expensive to go to an accountant. The only thing TurboTax does is save a little time. Also, they now hide the amount of the refund until the end.
Date published: 2023-01-30
Rated 5 out of 5 by from very easy and guided step by step used for a few years now;. easy and nice to use...
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo Tax is really easy to use I used TurboTax last year and now this year because is very easy to use and have all the tools to finish my taxes.
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo Tax is the best way to file! I have utilized turbo tax the past 4 years and plan to continue using it. It makes filing my taxes easy and stress free!
Date published: 2023-01-30
Rated 5 out of 5 by from vey helpful Helped me fix all my problems......................
Date published: 2023-01-30
Rated 5 out of 5 by from Easy to use and effective I used a tax preparer for 2021 taxes and she was unable to get me a better return than TurboTax does. I went back to Turbotax because the price cannot be beat
Date published: 2023-01-30
All TurboTax® Offerings Reviews - Page 3457
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love Turbo Tax, been using since 2010 user friendly format, great help and information within program or just a phone call away
Date published: 2023-01-30
Rated 5 out of 5 by from great and easy extremely easy to use and is very convenient for people who like to file their own taxes
Date published: 2023-01-30
Rated 3 out of 5 by from needs some tweaking by a non computer tech 1. default for entering the income/investments should be 'type in myself' of put an option on first page. too many screens for entering, repetitive. 2. lot of duplicate pages for certain questions 3. states with no state income tax, eg fla in my case, need simplfied page for tax exempt intereest, eg: turbotax knows that am fla resident & no fla state income tax so should link that & preclude 'exception entries' 4. seems like these menus & screen options devised by a computer tech, thinjking in a computer logic mode. need user freindly for non computer types. 5. ease up on the ad / solicitations for added services; already a long time paying customer.
Date published: 2023-01-30
Rated 5 out of 5 by from Great customer service Well understanding she did amazing I’m happy and was able to Complete it
Date published: 2023-01-30
Rated 2 out of 5 by from Turbo Tax is Overpriced Throughout the process, the fees kept getting bumped up. I truly believe it is less expensive to go to an accountant. The only thing TurboTax does is save a little time. Also, they now hide the amount of the refund until the end.
Date published: 2023-01-30
Rated 5 out of 5 by from very easy and guided step by step used for a few years now;. easy and nice to use...
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo Tax is really easy to use I used TurboTax last year and now this year because is very easy to use and have all the tools to finish my taxes.
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo Tax is the best way to file! I have utilized turbo tax the past 4 years and plan to continue using it. It makes filing my taxes easy and stress free!
Date published: 2023-01-30
Rated 5 out of 5 by from vey helpful Helped me fix all my problems......................
Date published: 2023-01-30
Rated 5 out of 5 by from Easy to use and effective I used a tax preparer for 2021 taxes and she was unable to get me a better return than TurboTax does. I went back to Turbotax because the price cannot be beat
Date published: 2023-01-30
All TurboTax® Offerings Reviews - Page 3457