TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Quality declining the last 2 years I don't have a question. I do want to offer feedback. I've been using Turbotax businss and Home and Business software for decades. This year the Business edition took way longer than needed because there were fields that were not covered in the step-by-step, leading to errors (balance sheet section) that took me a lot of time to resolve what was going on. Last year the integration of states in Home and Business was glitchy and inconvenient. I'll have to think about whether to buy turbotax again next year - not happy!
Date published: 2021-02-27
Rated 5 out of 5 by from Just so simple! Love the ease and simplicity. They walk you through every step
Date published: 2021-02-27
Rated 4 out of 5 by from ITS GOOD EASY TO USE. WOULD RECOMMEND TO OTHERS. TURBO TAX IS THE WAY TO GO
Date published: 2021-02-27
Rated 3 out of 5 by from Not as good at catching special situations Just doesn't seem as crisp as it used to be. Filed for a teacher $250 credit every year ... this year it didn't even suggest it or have any questions for it. Had some index option sales .. really hard to figure that out. I would have thought they had that down pat as we close our 2020
Date published: 2021-02-27
Rated 5 out of 5 by from great tool easy simple great for just having w2 thats all thanks
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is Awesome! We really appreciate the sophistication and reliability of TurboTax. It is an amazing tool.
Date published: 2021-02-27
Rated 5 out of 5 by from excellent service Very professional and great help. All experts that helped me went above and behind to make sure my tax was filed correctly.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax Review All went quite well. I had to go back a few times, for example the deduction of paid estimated taxes isn't very user friendly. Otherwise, a piece of cake!
Date published: 2021-02-27
Rated 5 out of 5 by from awesome Easy to provide information on all questions Expert gave me the info I needed clearly.
Date published: 2021-02-27
Rated 4 out of 5 by from Mostly Good The product itself was great and easy to use. Due to the addition of form 8915-e this year, there were some issues getting accurate information on where to find what I needed. Once I was connected to a "tax professional", my questions were answered very quickly.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 3330
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Quality declining the last 2 years I don't have a question. I do want to offer feedback. I've been using Turbotax businss and Home and Business software for decades. This year the Business edition took way longer than needed because there were fields that were not covered in the step-by-step, leading to errors (balance sheet section) that took me a lot of time to resolve what was going on. Last year the integration of states in Home and Business was glitchy and inconvenient. I'll have to think about whether to buy turbotax again next year - not happy!
Date published: 2021-02-27
Rated 5 out of 5 by from Just so simple! Love the ease and simplicity. They walk you through every step
Date published: 2021-02-27
Rated 4 out of 5 by from ITS GOOD EASY TO USE. WOULD RECOMMEND TO OTHERS. TURBO TAX IS THE WAY TO GO
Date published: 2021-02-27
Rated 3 out of 5 by from Not as good at catching special situations Just doesn't seem as crisp as it used to be. Filed for a teacher $250 credit every year ... this year it didn't even suggest it or have any questions for it. Had some index option sales .. really hard to figure that out. I would have thought they had that down pat as we close our 2020
Date published: 2021-02-27
Rated 5 out of 5 by from great tool easy simple great for just having w2 thats all thanks
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is Awesome! We really appreciate the sophistication and reliability of TurboTax. It is an amazing tool.
Date published: 2021-02-27
Rated 5 out of 5 by from excellent service Very professional and great help. All experts that helped me went above and behind to make sure my tax was filed correctly.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax Review All went quite well. I had to go back a few times, for example the deduction of paid estimated taxes isn't very user friendly. Otherwise, a piece of cake!
Date published: 2021-02-27
Rated 5 out of 5 by from awesome Easy to provide information on all questions Expert gave me the info I needed clearly.
Date published: 2021-02-27
Rated 4 out of 5 by from Mostly Good The product itself was great and easy to use. Due to the addition of form 8915-e this year, there were some issues getting accurate information on where to find what I needed. Once I was connected to a "tax professional", my questions were answered very quickly.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 3330