TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Prior year tax prep
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Select all that apply to find reviewers similar to you.
Life Changes
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Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 1 out of 5 by
LES999 from
Quality declining the last 2 years
I don't have a question. I do want to offer feedback. I've been using Turbotax businss and Home and Business software for decades. This year the Business edition took way longer than needed because there were fields that were not covered in the step-by-step, leading to errors (balance sheet section) that took me a lot of time to resolve what was going on. Last year the integration of states in Home and Business was glitchy and inconvenient. I'll have to think about whether to buy turbotax again next year - not happy!
Date published: 2021-02-27
Rated 5 out of 5 by
TPrice123456 from
Just so simple!
Love the ease and simplicity. They walk you through every step
Date published: 2021-02-27
Rated 4 out of 5 by
TJARED from
ITS GOOD
EASY TO USE. WOULD RECOMMEND TO OTHERS. TURBO TAX IS THE WAY TO GO
Date published: 2021-02-27
Rated 3 out of 5 by
DoItMyself1970 from
Not as good at catching special situations
Just doesn't seem as crisp as it used to be. Filed for a teacher $250 credit every year ... this year it didn't even suggest it or have any questions for it. Had some index option sales .. really hard to figure that out. I would have thought they had that down pat as we close our 2020
Date published: 2021-02-27
Rated 5 out of 5 by
taxnotfor me from
great tool
easy simple great for just having w2 thats all thanks
Date published: 2021-02-27
Rated 5 out of 5 by
Mikie T from
TurboTax is Awesome!
We really appreciate the sophistication and reliability of TurboTax. It is an amazing tool.
Date published: 2021-02-27
Rated 5 out of 5 by
MONECA from
excellent service
Very professional and great help. All experts that helped me went above and behind to make sure my tax was filed correctly.
Date published: 2021-02-27
Rated 5 out of 5 by
Jclancia from
Turbo Tax Review
All went quite well. I had to go back a few times, for example the deduction of paid estimated taxes isn't very user friendly. Otherwise, a piece of cake!
Date published: 2021-02-27
Rated 5 out of 5 by
intuit support from
awesome
Easy to provide information on all questions Expert gave me the info I needed clearly.
Date published: 2021-02-27
Rated 4 out of 5 by
Kentucky9 from
Mostly Good
The product itself was great and easy to use. Due to the addition of form 8915-e this year, there were some issues getting accurate information on where to find what I needed. Once I was connected to a "tax professional", my questions were answered very quickly.
All TurboTax® Offerings Reviews - Page 3330
Date published: 2021-02-27
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 1 out of 5 by
LES999 from
Quality declining the last 2 years
I don't have a question. I do want to offer feedback. I've been using Turbotax businss and Home and Business software for decades. This year the Business edition took way longer than needed because there were fields that were not covered in the step-by-step, leading to errors (balance sheet section) that took me a lot of time to resolve what was going on. Last year the integration of states in Home and Business was glitchy and inconvenient. I'll have to think about whether to buy turbotax again next year - not happy!
Date published: 2021-02-27
Rated 5 out of 5 by
TPrice123456 from
Just so simple!
Love the ease and simplicity. They walk you through every step
Date published: 2021-02-27
Rated 4 out of 5 by
TJARED from
ITS GOOD
EASY TO USE. WOULD RECOMMEND TO OTHERS. TURBO TAX IS THE WAY TO GO
Date published: 2021-02-27
Rated 3 out of 5 by
DoItMyself1970 from
Not as good at catching special situations
Just doesn't seem as crisp as it used to be. Filed for a teacher $250 credit every year ... this year it didn't even suggest it or have any questions for it. Had some index option sales .. really hard to figure that out. I would have thought they had that down pat as we close our 2020
Date published: 2021-02-27
Rated 5 out of 5 by
taxnotfor me from
great tool
easy simple great for just having w2 thats all thanks
Date published: 2021-02-27
Rated 5 out of 5 by
Mikie T from
TurboTax is Awesome!
We really appreciate the sophistication and reliability of TurboTax. It is an amazing tool.
Date published: 2021-02-27
Rated 5 out of 5 by
MONECA from
excellent service
Very professional and great help. All experts that helped me went above and behind to make sure my tax was filed correctly.
Date published: 2021-02-27
Rated 5 out of 5 by
Jclancia from
Turbo Tax Review
All went quite well. I had to go back a few times, for example the deduction of paid estimated taxes isn't very user friendly. Otherwise, a piece of cake!
Date published: 2021-02-27
Rated 5 out of 5 by
intuit support from
awesome
Easy to provide information on all questions Expert gave me the info I needed clearly.
Date published: 2021-02-27
Rated 4 out of 5 by
Kentucky9 from
Mostly Good
The product itself was great and easy to use. Due to the addition of form 8915-e this year, there were some issues getting accurate information on where to find what I needed. Once I was connected to a "tax professional", my questions were answered very quickly.
All TurboTax® Offerings Reviews - Page 3330
Date published: 2021-02-27