TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from 3 YEAR IN A ROW I'm 23 and this is wonderful software to use! Thanks
Date published: 2021-02-26
Rated 3 out of 5 by from I didn't like that I was forced to upgrade I feel like its false advertisement I was forced to upgrade it would not let me go any further. I don't mind paying but $40 per return is a bit much, as it said $30. then an extra 40 for direct deposit. I won't be using Turbo next year,sorry always been good.
Date published: 2021-02-26
Rated 4 out of 5 by from Intuitiveness Decline Normally I find it very intuitive, but this year the development of the platform seemed worse. There were steps where I had to revisit and once I corrected the issue, it kept looping me back to answer the same questions again and again instead of taking me out of it to the next natural progression.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax makes it easy, s It was pretty easy othere than i clicked something wrong and had to start over, and i dont think it should charge a extra $40 to pay with your refund
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is Awesome I had a wonderful experience with TurboTax and if I was unsure about something I was able to ask someone.
Date published: 2021-02-26
Rated 5 out of 5 by from makes my life easier 'Ive been using Turbo tax for several years and would not know what I'd do with it
Date published: 2021-02-26
Rated 5 out of 5 by from Fast And Easy Fantastic customer service! Sereta is Awesome! Will use product again next year.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax makes complicated matters easy Easy to understand easy to use. Glad Turbo keeps record on file and able to retrieve documents that are needed. Didn't need to have any paperwork.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is awesome. Turbo Tax is great. I needed to use the on line Chat and Skylar was very helpful. Quickly fixed the problem and got me on my way.
Date published: 2021-02-26
Rated 5 out of 5 by from Great service! The experience was very easy and convenient for a simple filer like me. I feel confident the process is one of integrity and I am quite satisfied.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 3242
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from 3 YEAR IN A ROW I'm 23 and this is wonderful software to use! Thanks
Date published: 2021-02-26
Rated 3 out of 5 by from I didn't like that I was forced to upgrade I feel like its false advertisement I was forced to upgrade it would not let me go any further. I don't mind paying but $40 per return is a bit much, as it said $30. then an extra 40 for direct deposit. I won't be using Turbo next year,sorry always been good.
Date published: 2021-02-26
Rated 4 out of 5 by from Intuitiveness Decline Normally I find it very intuitive, but this year the development of the platform seemed worse. There were steps where I had to revisit and once I corrected the issue, it kept looping me back to answer the same questions again and again instead of taking me out of it to the next natural progression.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax makes it easy, s It was pretty easy othere than i clicked something wrong and had to start over, and i dont think it should charge a extra $40 to pay with your refund
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is Awesome I had a wonderful experience with TurboTax and if I was unsure about something I was able to ask someone.
Date published: 2021-02-26
Rated 5 out of 5 by from makes my life easier 'Ive been using Turbo tax for several years and would not know what I'd do with it
Date published: 2021-02-26
Rated 5 out of 5 by from Fast And Easy Fantastic customer service! Sereta is Awesome! Will use product again next year.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax makes complicated matters easy Easy to understand easy to use. Glad Turbo keeps record on file and able to retrieve documents that are needed. Didn't need to have any paperwork.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is awesome. Turbo Tax is great. I needed to use the on line Chat and Skylar was very helpful. Quickly fixed the problem and got me on my way.
Date published: 2021-02-26
Rated 5 out of 5 by from Great service! The experience was very easy and convenient for a simple filer like me. I feel confident the process is one of integrity and I am quite satisfied.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 3242