TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbo Tax is wonderful! Turbo Tax is so easy to use. You just follow step by step. I have been a customer for many years.
Date published: 2023-01-21
Rated 5 out of 5 by from Very Easy to Use I was able to file my taxes quickly and found that the explanations available on the site helped understand some of the deduction I did/did not qualify for.
Date published: 2023-01-21
Rated 5 out of 5 by from TurboTax is the simply Amazing!!!! Where has TurboTax been all my life! This product/service is the best I've ever used. With every question I have or challenge I come cross, I can count on TurboTax to provide a solution in a time, respectful, and professional manner. I feel safe with TurboTax.
Date published: 2023-01-21
Rated 5 out of 5 by from Quick and Easy Race Mode guide was quick and easy to file our returns with confidence. Have used for the last decade with no issues.
Date published: 2023-01-21
Rated 5 out of 5 by from Turbo Tax is AMAZING!!! I have used turbo tax for 7 years. I have never had an audit and I pay extra for MAXX so that if I am audited they will handle everything. I have never had any issues using turbo tax and I don't have to deal with a company trying to take a bunch of my return...!!! They Are the BEST!!!
Date published: 2023-01-21
Rated 5 out of 5 by from Simple tax preparation options. Easy and quick! Easy to use. Lots of information for you to use. Also professional help if needed
Date published: 2023-01-21
Rated 4 out of 5 by from Cheaper Option to File But Still Unhappy With Fees It was easy to follow but I didn't like how the fee doubled. Was a bit surprised when I got to the end.
Date published: 2023-01-21
Rated 5 out of 5 by from Best Experience EVER! I have done turbo tax before years ago. wasn't thrilled with experience then so I went to another website the past few years. Having problems with them now. Came back to turbo tax to give it another try. I am very impressed with the service this time around. Thank you so much for the ease of use instructions and guiding me thru how to do things. your website is much easier to do than some of the others and giving me the option to opt out of doing my city taxes with you. I will do those on my own
Date published: 2023-01-21
Rated 5 out of 5 by from Long Time TurboTax user I have used TurboTax for years. The interface and entry of information has been improved year to year and is extremely easy to use. They make sure to capture everything the applies to you. With a few simple questions, they identify if anything is completely unnecessary for you and don't make you go through it for no reason. They have different tiers of packages so if your return is simple you can use the basic package but if you have a business or investments it will tell you which package to upgrade to for those features. Its a great tool, and for the time and effort it saves you on filing taxes its well worth the fee.
Date published: 2023-01-21
Rated 5 out of 5 by from So easy to use. Makes filing taxes a breeze. I have used TurboTax a few years in a row and I have never had a problem. I love how simple and easily understood the directions are for each section. I highly recommend turbo tax and I will continue to use it myself.
Date published: 2023-01-21
All TurboTax® Offerings Reviews - Page 3185
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is wonderful! Turbo Tax is so easy to use. You just follow step by step. I have been a customer for many years.
Date published: 2023-01-21
Rated 5 out of 5 by from Very Easy to Use I was able to file my taxes quickly and found that the explanations available on the site helped understand some of the deduction I did/did not qualify for.
Date published: 2023-01-21
Rated 5 out of 5 by from TurboTax is the simply Amazing!!!! Where has TurboTax been all my life! This product/service is the best I've ever used. With every question I have or challenge I come cross, I can count on TurboTax to provide a solution in a time, respectful, and professional manner. I feel safe with TurboTax.
Date published: 2023-01-21
Rated 5 out of 5 by from Quick and Easy Race Mode guide was quick and easy to file our returns with confidence. Have used for the last decade with no issues.
Date published: 2023-01-21
Rated 5 out of 5 by from Turbo Tax is AMAZING!!! I have used turbo tax for 7 years. I have never had an audit and I pay extra for MAXX so that if I am audited they will handle everything. I have never had any issues using turbo tax and I don't have to deal with a company trying to take a bunch of my return...!!! They Are the BEST!!!
Date published: 2023-01-21
Rated 5 out of 5 by from Simple tax preparation options. Easy and quick! Easy to use. Lots of information for you to use. Also professional help if needed
Date published: 2023-01-21
Rated 4 out of 5 by from Cheaper Option to File But Still Unhappy With Fees It was easy to follow but I didn't like how the fee doubled. Was a bit surprised when I got to the end.
Date published: 2023-01-21
Rated 5 out of 5 by from Best Experience EVER! I have done turbo tax before years ago. wasn't thrilled with experience then so I went to another website the past few years. Having problems with them now. Came back to turbo tax to give it another try. I am very impressed with the service this time around. Thank you so much for the ease of use instructions and guiding me thru how to do things. your website is much easier to do than some of the others and giving me the option to opt out of doing my city taxes with you. I will do those on my own
Date published: 2023-01-21
Rated 5 out of 5 by from Long Time TurboTax user I have used TurboTax for years. The interface and entry of information has been improved year to year and is extremely easy to use. They make sure to capture everything the applies to you. With a few simple questions, they identify if anything is completely unnecessary for you and don't make you go through it for no reason. They have different tiers of packages so if your return is simple you can use the basic package but if you have a business or investments it will tell you which package to upgrade to for those features. Its a great tool, and for the time and effort it saves you on filing taxes its well worth the fee.
Date published: 2023-01-21
Rated 5 out of 5 by from So easy to use. Makes filing taxes a breeze. I have used TurboTax a few years in a row and I have never had a problem. I love how simple and easily understood the directions are for each section. I highly recommend turbo tax and I will continue to use it myself.
Date published: 2023-01-21
All TurboTax® Offerings Reviews - Page 3185