TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Easy peasy I've used Turbo Tax for twenty years. It gets easier every year. Thank you!
Date published: 2021-02-19
Rated 5 out of 5 by from PREFERRED TAX SOFTWARE EVEN WITH FILING LATE IN YEARS PAST IT STILL ALLOWED SMOOTH PROCESS
Date published: 2021-02-19
Rated 5 out of 5 by from awesome service they have really quick service when filling my taxes
Date published: 2021-02-19
Rated 5 out of 5 by from Highly recommend Never had a bad experience. When I needed to talk to a person they were friendly and helpful.
Date published: 2021-02-19
Rated 5 out of 5 by from Great product Product is great but the efiling could use some attention. It would be nice if before you got started the tool would tell you, you will need the following to proceed; routing number, checking acct no, driver's license, credit card, a check, Adjusted Gross Income from prior year taxes, etc.
Date published: 2021-02-19
Rated 5 out of 5 by from Always great Never had an issue! My preferred way to do my taxes
Date published: 2021-02-19
Rated 5 out of 5 by from Easy Peasy It was great. I'll use it again next year, just like I did this year.
Date published: 2021-02-19
Rated 2 out of 5 by from Program Did Not Respond Correctly No Errors per Turbotax, But rejected by IRS because they found one.
Date published: 2021-02-19
Rated 5 out of 5 by from turbotax is Great This was my fist time doing our taxes by myself. turbotax was very help full and easy to use. Goes through everything step by step and has answers to any questions you have about what ever section you are filling out. Great experience.
Date published: 2021-02-19
Rated 1 out of 5 by from TT has failed State Filers in 2021_Fix it now My Federal Return was accepted but my CA State Return keeps getting rejected due to a "software issue" surrounding CA Tax credits and also related to Form 3849/PASReconcilliation. When I follow the prompts to "fix my return," TT software makes NO changes to fix anything, nor does it appear anything is actually wrong at all, I've revisited this issue over 15 times and everything looks correct. I also spent over 2 hours with assistance who was also baffled and could not help. Google the thread CA State Return Rejected Turbo Tax, and you'll see there are many (MANY!) CA state Filers who are also noting there is an INTUIT SOFTWARE issue affecting CA State Returns. Please fix it, I can't believe I paid $190 for this. I want my money back. I'm reaching out to the CEO as well. I'm so disappointed at the time I've had to spend on this.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 3171
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy peasy I've used Turbo Tax for twenty years. It gets easier every year. Thank you!
Date published: 2021-02-19
Rated 5 out of 5 by from PREFERRED TAX SOFTWARE EVEN WITH FILING LATE IN YEARS PAST IT STILL ALLOWED SMOOTH PROCESS
Date published: 2021-02-19
Rated 5 out of 5 by from awesome service they have really quick service when filling my taxes
Date published: 2021-02-19
Rated 5 out of 5 by from Highly recommend Never had a bad experience. When I needed to talk to a person they were friendly and helpful.
Date published: 2021-02-19
Rated 5 out of 5 by from Great product Product is great but the efiling could use some attention. It would be nice if before you got started the tool would tell you, you will need the following to proceed; routing number, checking acct no, driver's license, credit card, a check, Adjusted Gross Income from prior year taxes, etc.
Date published: 2021-02-19
Rated 5 out of 5 by from Always great Never had an issue! My preferred way to do my taxes
Date published: 2021-02-19
Rated 5 out of 5 by from Easy Peasy It was great. I'll use it again next year, just like I did this year.
Date published: 2021-02-19
Rated 2 out of 5 by from Program Did Not Respond Correctly No Errors per Turbotax, But rejected by IRS because they found one.
Date published: 2021-02-19
Rated 5 out of 5 by from turbotax is Great This was my fist time doing our taxes by myself. turbotax was very help full and easy to use. Goes through everything step by step and has answers to any questions you have about what ever section you are filling out. Great experience.
Date published: 2021-02-19
Rated 1 out of 5 by from TT has failed State Filers in 2021_Fix it now My Federal Return was accepted but my CA State Return keeps getting rejected due to a "software issue" surrounding CA Tax credits and also related to Form 3849/PASReconcilliation. When I follow the prompts to "fix my return," TT software makes NO changes to fix anything, nor does it appear anything is actually wrong at all, I've revisited this issue over 15 times and everything looks correct. I also spent over 2 hours with assistance who was also baffled and could not help. Google the thread CA State Return Rejected Turbo Tax, and you'll see there are many (MANY!) CA state Filers who are also noting there is an INTUIT SOFTWARE issue affecting CA State Returns. Please fix it, I can't believe I paid $190 for this. I want my money back. I'm reaching out to the CEO as well. I'm so disappointed at the time I've had to spend on this.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 3171