TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from Okay experience, annoying to have to pay for I know people have to make money but darn, just let us do our tax returns easily. I paid $120 for the whole thing when they said "oh just $40!" because I had to do it for federal and state, and then an EXTRA $40 because I was paying out of my refund for it. TurboTax is useful and helps you understand how to do your refund, but it's definitely not worth the amount.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax Excellent Turbo Tax is easy to use and assist with any issues you may have
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax is awesome easy to file turbo tax and fast and simple to use !
Date published: 2021-02-26
Rated 5 out of 5 by from Highly Recommend I went through the whole return with an agent and she was awesome.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy for first time filer This is the first time I filed and the process was simple and it eased my anxiety.
Date published: 2021-02-26
Rated 1 out of 5 by from Charged 2x for Oregon Taxes Longtime TurboTax user. This year was ROUGH. Due to a glitch in the system, I had to enter all the data for my federal returns 2x. A hassle but easy enough. I paid to submit my federal and state taxes. Federal went through fine. BUT when I went to file my Oregon taxes, I received an error message. A quick google search showed me that lots of folks in Oregon were having this issue. The recommendation was to delete the state form and fill it in again. So I did. BUT in doing so, I had to pay to submit my Oregon taxes AGAIN. I wish I could get a refund for one of the instances,
Date published: 2021-02-26
Rated 1 out of 5 by from Sucks! I had to re-file 25 times! Had to refile 25 times because of hardware glitches on your companies part. I shouldn't even have to pay for all this hassle!!! Next time TAXACT! it is free!
Date published: 2021-02-26
Rated 5 out of 5 by from Happy with the easy instructions! I have been using Turbo Tax for 6 years. They make the tax process less daunting and scary.
Date published: 2021-02-26
Rated 5 out of 5 by from fast and easy love how they keep your info so you dont have to type it every year, fast and accurate
Date published: 2021-02-26
Rated 5 out of 5 by from Always Reliable I've used TurboTax for years. It makes tax time as easy as possible...quick and accurate.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 3122
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Okay experience, annoying to have to pay for I know people have to make money but darn, just let us do our tax returns easily. I paid $120 for the whole thing when they said "oh just $40!" because I had to do it for federal and state, and then an EXTRA $40 because I was paying out of my refund for it. TurboTax is useful and helps you understand how to do your refund, but it's definitely not worth the amount.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax Excellent Turbo Tax is easy to use and assist with any issues you may have
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax is awesome easy to file turbo tax and fast and simple to use !
Date published: 2021-02-26
Rated 5 out of 5 by from Highly Recommend I went through the whole return with an agent and she was awesome.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy for first time filer This is the first time I filed and the process was simple and it eased my anxiety.
Date published: 2021-02-26
Rated 1 out of 5 by from Charged 2x for Oregon Taxes Longtime TurboTax user. This year was ROUGH. Due to a glitch in the system, I had to enter all the data for my federal returns 2x. A hassle but easy enough. I paid to submit my federal and state taxes. Federal went through fine. BUT when I went to file my Oregon taxes, I received an error message. A quick google search showed me that lots of folks in Oregon were having this issue. The recommendation was to delete the state form and fill it in again. So I did. BUT in doing so, I had to pay to submit my Oregon taxes AGAIN. I wish I could get a refund for one of the instances,
Date published: 2021-02-26
Rated 1 out of 5 by from Sucks! I had to re-file 25 times! Had to refile 25 times because of hardware glitches on your companies part. I shouldn't even have to pay for all this hassle!!! Next time TAXACT! it is free!
Date published: 2021-02-26
Rated 5 out of 5 by from Happy with the easy instructions! I have been using Turbo Tax for 6 years. They make the tax process less daunting and scary.
Date published: 2021-02-26
Rated 5 out of 5 by from fast and easy love how they keep your info so you dont have to type it every year, fast and accurate
Date published: 2021-02-26
Rated 5 out of 5 by from Always Reliable I've used TurboTax for years. It makes tax time as easy as possible...quick and accurate.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 3122