TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from pretty good very easy to use. simple instructions. tax experts available instantly
Date published: 2021-02-24
Rated 5 out of 5 by from TURBO TAX IS GREAT I REALLY ENJOY USING TURBO TAXES,I DIDNT HAVE TO LOOK FOR INFOR FROM LAST YEAR ,BECAUSE TURBO TAX HAD SAVE IT FOR ME AND ALL I HAD TO DO WAS TO PUT MY LAST YEAR INFOR IN.WHICH MADE IT A LOT EASIER FOR ME.GOT MY TAXES DONE IN LESS THAN AN HOUR.THANK YOU TURBO TAXES!!
Date published: 2021-02-24
Rated 5 out of 5 by from Wonderful help and guidance to get done correctly! I had a bunch of questions as I navigated my first post-divorce return. Every question was answered succinctly and confidently, leaving me confident that I got the best outcome possible on my return. I highly recommend this service and even the add-ons if you need extra help! SO worth it!!!
Date published: 2021-02-24
Rated 4 out of 5 by from awesome service i needed help with a form and a live chat expert helped me quickly
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is cool Turbo Tax was pretty easy. It was my first time using it. It was helpful and not to expensive. I will be using Turbo Tax next year
Date published: 2021-02-24
Rated 1 out of 5 by from MANY issues this year! I experienced a lot of glitches and strange, confusing questions or directions that caused a lot of confusion, errors, and STRESS. At one point it told me I owed 2,000 in taxes which was untrue or not applicable to me, but there was so little information provided that there was no way to tell what it was actually communicating or what I was supposed to do. THEN, for some reason while doing final reviews, it takes me to review 1 item, and just takes me to a page to fill out an entire W2'S worth of information with ZERO explanation, so I thought maybe the auto w2 upload didn't work and I need to manually enter or verify- NO it created an ENTIRE ADDITIONAL W2 without my realizing it or saying anything making me think that I now owed the federal government over 1,000 in taxes. So I had to go back and find the right one to delete. This was a nightmare this year.
Date published: 2021-02-24
Rated 5 out of 5 by from turbo tax is great Super easy to use and great resource guide. Will continue to use!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax is easy to follow with great explanations of data
Date published: 2021-02-24
Rated 4 out of 5 by from Patience is a virtue! TurboTax is worth it! TurboTax is great. Just read carefully and you should be ok.
Date published: 2021-02-24
Rated 5 out of 5 by from EXCELLENT Very easy to do. I love it It would be nice to have more direct help through the process.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 3101
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from pretty good very easy to use. simple instructions. tax experts available instantly
Date published: 2021-02-24
Rated 5 out of 5 by from TURBO TAX IS GREAT I REALLY ENJOY USING TURBO TAXES,I DIDNT HAVE TO LOOK FOR INFOR FROM LAST YEAR ,BECAUSE TURBO TAX HAD SAVE IT FOR ME AND ALL I HAD TO DO WAS TO PUT MY LAST YEAR INFOR IN.WHICH MADE IT A LOT EASIER FOR ME.GOT MY TAXES DONE IN LESS THAN AN HOUR.THANK YOU TURBO TAXES!!
Date published: 2021-02-24
Rated 5 out of 5 by from Wonderful help and guidance to get done correctly! I had a bunch of questions as I navigated my first post-divorce return. Every question was answered succinctly and confidently, leaving me confident that I got the best outcome possible on my return. I highly recommend this service and even the add-ons if you need extra help! SO worth it!!!
Date published: 2021-02-24
Rated 4 out of 5 by from awesome service i needed help with a form and a live chat expert helped me quickly
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is cool Turbo Tax was pretty easy. It was my first time using it. It was helpful and not to expensive. I will be using Turbo Tax next year
Date published: 2021-02-24
Rated 1 out of 5 by from MANY issues this year! I experienced a lot of glitches and strange, confusing questions or directions that caused a lot of confusion, errors, and STRESS. At one point it told me I owed 2,000 in taxes which was untrue or not applicable to me, but there was so little information provided that there was no way to tell what it was actually communicating or what I was supposed to do. THEN, for some reason while doing final reviews, it takes me to review 1 item, and just takes me to a page to fill out an entire W2'S worth of information with ZERO explanation, so I thought maybe the auto w2 upload didn't work and I need to manually enter or verify- NO it created an ENTIRE ADDITIONAL W2 without my realizing it or saying anything making me think that I now owed the federal government over 1,000 in taxes. So I had to go back and find the right one to delete. This was a nightmare this year.
Date published: 2021-02-24
Rated 5 out of 5 by from turbo tax is great Super easy to use and great resource guide. Will continue to use!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax is easy to follow with great explanations of data
Date published: 2021-02-24
Rated 4 out of 5 by from Patience is a virtue! TurboTax is worth it! TurboTax is great. Just read carefully and you should be ok.
Date published: 2021-02-24
Rated 5 out of 5 by from EXCELLENT Very easy to do. I love it It would be nice to have more direct help through the process.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 3101