TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Very expensive way to file taxes TurboTax is very convenient to use, but overcharges in filing. For a travel nurse who works in multiple states, I am charged for each state return. It adds up very quickly. It would be nice if filing taxes could be simple and not at such a steep price. It’s very unfortunate to have to pay exuberantly to file taxes, to pay taxes, after paying taxes all year.
Date published: 2021-02-24
Rated 3 out of 5 by from only one problem Okay so my family has owned a small business since I was 8 and I've helped them with taxes for 8 years I know enough to file self employment taxes by myself but I still had to pay $40 dollars and y'all saved me $20 and I was able to enter my deductions like car seats, gas miles etc without upgrading for $100. Like if I would've known that I would have just went to my dad's accountant and had it done for $35 and had to pay way less. I understand everyone has to make a living but yeah. I'm also trying to avoid social interaction due to the large spike of Covid in my area and I have severe breathing problems and am recovering from a surgery.
Date published: 2021-02-24
Rated 1 out of 5 by from $40 to pay with my refund amount to file? Are you kidding me with this? Seems like they find a different way every single year to charge us an additional $40. It used to be free to file for state, now it is not. Now they want to charge $40 when you choose to pay for the e-file out of your refund amount. Looks like I will be switching to the free service the IRS offers.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is awesome I have been using Turbo Tax for 4 years and it has been a great experience. I have not had any issues so far.
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome User friendly will recommend to others for tax useage and other services they offer
Date published: 2021-02-24
Rated 3 out of 5 by from turbo tax it was okay...long................................
Date published: 2021-02-24
Rated 5 out of 5 by from Very good services I would use again. Free, quick and easy. Very helpful service to people.
Date published: 2021-02-24
Rated 2 out of 5 by from Not as friendly as in the past Could not E file. Little help from turbo tax, no contact info.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax consultants are really helpful I had trouble but they had patience and helped alot
Date published: 2021-02-24
Rated 5 out of 5 by from AMAZING. I have no problem playing the fee. It is still cheaper than anywhere else and filing taxes on Turbo Tax is so easy for people like me who have no idea what they are doing.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 3098
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Very expensive way to file taxes TurboTax is very convenient to use, but overcharges in filing. For a travel nurse who works in multiple states, I am charged for each state return. It adds up very quickly. It would be nice if filing taxes could be simple and not at such a steep price. It’s very unfortunate to have to pay exuberantly to file taxes, to pay taxes, after paying taxes all year.
Date published: 2021-02-24
Rated 3 out of 5 by from only one problem Okay so my family has owned a small business since I was 8 and I've helped them with taxes for 8 years I know enough to file self employment taxes by myself but I still had to pay $40 dollars and y'all saved me $20 and I was able to enter my deductions like car seats, gas miles etc without upgrading for $100. Like if I would've known that I would have just went to my dad's accountant and had it done for $35 and had to pay way less. I understand everyone has to make a living but yeah. I'm also trying to avoid social interaction due to the large spike of Covid in my area and I have severe breathing problems and am recovering from a surgery.
Date published: 2021-02-24
Rated 1 out of 5 by from $40 to pay with my refund amount to file? Are you kidding me with this? Seems like they find a different way every single year to charge us an additional $40. It used to be free to file for state, now it is not. Now they want to charge $40 when you choose to pay for the e-file out of your refund amount. Looks like I will be switching to the free service the IRS offers.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is awesome I have been using Turbo Tax for 4 years and it has been a great experience. I have not had any issues so far.
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome User friendly will recommend to others for tax useage and other services they offer
Date published: 2021-02-24
Rated 3 out of 5 by from turbo tax it was okay...long................................
Date published: 2021-02-24
Rated 5 out of 5 by from Very good services I would use again. Free, quick and easy. Very helpful service to people.
Date published: 2021-02-24
Rated 2 out of 5 by from Not as friendly as in the past Could not E file. Little help from turbo tax, no contact info.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax consultants are really helpful I had trouble but they had patience and helped alot
Date published: 2021-02-24
Rated 5 out of 5 by from AMAZING. I have no problem playing the fee. It is still cheaper than anywhere else and filing taxes on Turbo Tax is so easy for people like me who have no idea what they are doing.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 3098