TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
Married life
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Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
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Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 1 out of 5 by
TravelingRN from
Very expensive way to file taxes
TurboTax is very convenient to use, but overcharges in filing. For a travel nurse who works in multiple states, I am charged for each state return. It adds up very quickly. It would be nice if filing taxes could be simple and not at such a steep price. It’s very unfortunate to have to pay exuberantly to file taxes, to pay taxes, after paying taxes all year.
Date published: 2021-02-24
Rated 3 out of 5 by
faith9991 from
only one problem
Okay so my family has owned a small business since I was 8 and I've helped them with taxes for 8 years I know enough to file self employment taxes by myself but I still had to pay $40 dollars and y'all saved me $20 and I was able to enter my deductions like car seats, gas miles etc without upgrading for $100. Like if I would've known that I would have just went to my dad's accountant and had it done for $35 and had to pay way less. I understand everyone has to make a living but yeah. I'm also trying to avoid social interaction due to the large spike of Covid in my area and I have severe breathing problems and am recovering from a surgery.
Date published: 2021-02-24
Rated 1 out of 5 by
John4545545 from
$40 to pay with my refund amount to file?
Are you kidding me with this? Seems like they find a different way every single year to charge us an additional $40. It used to be free to file for state, now it is not. Now they want to charge $40 when you choose to pay for the e-file out of your refund amount. Looks like I will be switching to the free service the IRS offers.
Date published: 2021-02-24
Rated 5 out of 5 by
Essie72 from
Turbo Tax is awesome
I have been using Turbo Tax for 4 years and it has been a great experience. I have not had any issues so far.
Date published: 2021-02-24
Rated 5 out of 5 by
Dutchz from
Awesome
User friendly will recommend to others for tax useage and other services they offer
Date published: 2021-02-24
Rated 3 out of 5 by
dodiiiiii from
turbo tax
it was okay...long................................
Date published: 2021-02-24
Rated 5 out of 5 by
Becca46 from
Very good services
I would use again. Free, quick and easy. Very helpful service to people.
Date published: 2021-02-24
Rated 2 out of 5 by
CBF54 from
Not as friendly as in the past
Could not E file. Little help from turbo tax, no contact info.
Date published: 2021-02-24
Rated 5 out of 5 by
MelG2 from
Turbo Tax consultants are really helpful
I had trouble but they had patience and helped alot
Date published: 2021-02-24
Rated 5 out of 5 by
Texas78654 from
AMAZING.
I have no problem playing the fee. It is still cheaper than anywhere else and filing taxes on Turbo Tax is so easy for people like me who have no idea what they are doing.
All TurboTax® Offerings Reviews - Page 3098
Date published: 2021-02-24
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 1 out of 5 by
TravelingRN from
Very expensive way to file taxes
TurboTax is very convenient to use, but overcharges in filing. For a travel nurse who works in multiple states, I am charged for each state return. It adds up very quickly. It would be nice if filing taxes could be simple and not at such a steep price. It’s very unfortunate to have to pay exuberantly to file taxes, to pay taxes, after paying taxes all year.
Date published: 2021-02-24
Rated 3 out of 5 by
faith9991 from
only one problem
Okay so my family has owned a small business since I was 8 and I've helped them with taxes for 8 years I know enough to file self employment taxes by myself but I still had to pay $40 dollars and y'all saved me $20 and I was able to enter my deductions like car seats, gas miles etc without upgrading for $100. Like if I would've known that I would have just went to my dad's accountant and had it done for $35 and had to pay way less. I understand everyone has to make a living but yeah. I'm also trying to avoid social interaction due to the large spike of Covid in my area and I have severe breathing problems and am recovering from a surgery.
Date published: 2021-02-24
Rated 1 out of 5 by
John4545545 from
$40 to pay with my refund amount to file?
Are you kidding me with this? Seems like they find a different way every single year to charge us an additional $40. It used to be free to file for state, now it is not. Now they want to charge $40 when you choose to pay for the e-file out of your refund amount. Looks like I will be switching to the free service the IRS offers.
Date published: 2021-02-24
Rated 5 out of 5 by
Essie72 from
Turbo Tax is awesome
I have been using Turbo Tax for 4 years and it has been a great experience. I have not had any issues so far.
Date published: 2021-02-24
Rated 5 out of 5 by
Dutchz from
Awesome
User friendly will recommend to others for tax useage and other services they offer
Date published: 2021-02-24
Rated 3 out of 5 by
dodiiiiii from
turbo tax
it was okay...long................................
Date published: 2021-02-24
Rated 5 out of 5 by
Becca46 from
Very good services
I would use again. Free, quick and easy. Very helpful service to people.
Date published: 2021-02-24
Rated 2 out of 5 by
CBF54 from
Not as friendly as in the past
Could not E file. Little help from turbo tax, no contact info.
Date published: 2021-02-24
Rated 5 out of 5 by
MelG2 from
Turbo Tax consultants are really helpful
I had trouble but they had patience and helped alot
Date published: 2021-02-24
Rated 5 out of 5 by
Texas78654 from
AMAZING.
I have no problem playing the fee. It is still cheaper than anywhere else and filing taxes on Turbo Tax is so easy for people like me who have no idea what they are doing.
All TurboTax® Offerings Reviews - Page 3098
Date published: 2021-02-24