TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Room for improvement Convenient to use for someone not easily able to get out but fees for every little thing they do is annoying.
Date published: 2023-01-28
Rated 5 out of 5 by from Love it Very easy to use and can file from the couch. Turbo Tax made doing taxes a lot easier and very convenient.
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax is quick and easy Use it every year. Tried the jump to other platforms but this is still the way to go!
Date published: 2023-01-28
Rated 5 out of 5 by from very good very easy to work with as a first-time tax filer. easy website, graphics, & structure
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax is my favorite Turbo Tax takes the anxiety out of filing -- I have had nothing but great results since I went with Turbo Tax 3 years ago. Each year is easier because my basic information is already transferred from previous year. AA+++
Date published: 2023-01-28
Rated 5 out of 5 by from turb0 tax eval Great experience spoke to very caring people on phone top help me complete return . Thank you so very much. So very kind. Roger
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo tax is awesome It was quick and easy they make everything so easy it takes know time at all
Date published: 2023-01-28
Rated 4 out of 5 by from Tax Year 2022 transmissions are not available I have been filing my taxes through the app for a few years now, this is the first time I have had an issue like this. When I went to transmit the return I recieved this error message. - We could not e-file your return for the following reason: Tax Year 2022 transmissions are not available. Reason state is not accepting Individual Income Tax returns at the moment, not until the Friday, Feb. 3, 2023. Turbo Live assistance helped me promptly, great customer service.
Date published: 2023-01-28
Rated 5 out of 5 by from Awesome He was very clear and easy to talk to,good job. I will use it again.
Date published: 2023-01-28
Rated 5 out of 5 by from Great Tax help Turbo Tax is a great tool to file even for a business owner
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 3000
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Room for improvement Convenient to use for someone not easily able to get out but fees for every little thing they do is annoying.
Date published: 2023-01-28
Rated 5 out of 5 by from Love it Very easy to use and can file from the couch. Turbo Tax made doing taxes a lot easier and very convenient.
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax is quick and easy Use it every year. Tried the jump to other platforms but this is still the way to go!
Date published: 2023-01-28
Rated 5 out of 5 by from very good very easy to work with as a first-time tax filer. easy website, graphics, & structure
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax is my favorite Turbo Tax takes the anxiety out of filing -- I have had nothing but great results since I went with Turbo Tax 3 years ago. Each year is easier because my basic information is already transferred from previous year. AA+++
Date published: 2023-01-28
Rated 5 out of 5 by from turb0 tax eval Great experience spoke to very caring people on phone top help me complete return . Thank you so very much. So very kind. Roger
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo tax is awesome It was quick and easy they make everything so easy it takes know time at all
Date published: 2023-01-28
Rated 4 out of 5 by from Tax Year 2022 transmissions are not available I have been filing my taxes through the app for a few years now, this is the first time I have had an issue like this. When I went to transmit the return I recieved this error message. - We could not e-file your return for the following reason: Tax Year 2022 transmissions are not available. Reason state is not accepting Individual Income Tax returns at the moment, not until the Friday, Feb. 3, 2023. Turbo Live assistance helped me promptly, great customer service.
Date published: 2023-01-28
Rated 5 out of 5 by from Awesome He was very clear and easy to talk to,good job. I will use it again.
Date published: 2023-01-28
Rated 5 out of 5 by from Great Tax help Turbo Tax is a great tool to file even for a business owner
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 3000