TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax was great once I got into it. This is the first time I did my taxes through TurboTax and it kept telling me I already had an account.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy! It was easy, and I was able to work on it when I was free and save where I left off. Super easy and convenient.
Date published: 2021-02-21
Rated 5 out of 5 by from Love this tool I had an issue with importing tax documents and the support person stayed with me step by step and the HELP WAS GREAT
Date published: 2021-02-21
Rated 4 out of 5 by from First time user First time filling my own taxes and I must say the experience at first seemed over whelming but Turbo Tax made the experience a good one. Easy to follow steps and help along the way.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax was Great Have used TurboTax for several years, was going smoothly and ran into an upload issue. Turbo Tax agent walked me through the process. She was a great help and very professional and courteous. See you next year.
Date published: 2021-02-21
Rated 5 out of 5 by from perfect great every year I would recommend this to anyone!
Date published: 2021-02-21
Rated 5 out of 5 by from Great Customer Service I had an expert review my tax returns .They were diligent, friendly, responsive, and called me back at a timely manner, highly recommend!
Date published: 2021-02-21
Rated 3 out of 5 by from Prices Should Be Clear Up Front It is not completely clear how much it is going to cost to file. The software is constantly trying to make you pay more then gives you a discount then declares state costs extra and if you sold stock it is extra. By the time you figure out how much it is going to cost you have already invested 3 days figuring out numbers and inputting data. At that point the wasted time would be worth more then any amount you are about to be blindsided with.
Date published: 2021-02-21
Rated 4 out of 5 by from Easy to File but Expensive.... The process was smooth and easy to complete, asking easy-to-answer questions to help fill everything out correctly. My primary gripe with this is they only advertise the $40+ for the initial paperwork. There always is a seperate charge for State, but you cannot choose to ignore. So we the consumer are basically stuck
Date published: 2021-02-21
Rated 5 out of 5 by from absolutely amazing for non electronic users i am not very great with computers or really any electronic but this makes it soooo much less stressful for someone like me!!! LOVE IT! highly recommended!!!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 2925
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax was great once I got into it. This is the first time I did my taxes through TurboTax and it kept telling me I already had an account.
Date published: 2021-02-21
Rated 5 out of 5 by from Easy! It was easy, and I was able to work on it when I was free and save where I left off. Super easy and convenient.
Date published: 2021-02-21
Rated 5 out of 5 by from Love this tool I had an issue with importing tax documents and the support person stayed with me step by step and the HELP WAS GREAT
Date published: 2021-02-21
Rated 4 out of 5 by from First time user First time filling my own taxes and I must say the experience at first seemed over whelming but Turbo Tax made the experience a good one. Easy to follow steps and help along the way.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax was Great Have used TurboTax for several years, was going smoothly and ran into an upload issue. Turbo Tax agent walked me through the process. She was a great help and very professional and courteous. See you next year.
Date published: 2021-02-21
Rated 5 out of 5 by from perfect great every year I would recommend this to anyone!
Date published: 2021-02-21
Rated 5 out of 5 by from Great Customer Service I had an expert review my tax returns .They were diligent, friendly, responsive, and called me back at a timely manner, highly recommend!
Date published: 2021-02-21
Rated 3 out of 5 by from Prices Should Be Clear Up Front It is not completely clear how much it is going to cost to file. The software is constantly trying to make you pay more then gives you a discount then declares state costs extra and if you sold stock it is extra. By the time you figure out how much it is going to cost you have already invested 3 days figuring out numbers and inputting data. At that point the wasted time would be worth more then any amount you are about to be blindsided with.
Date published: 2021-02-21
Rated 4 out of 5 by from Easy to File but Expensive.... The process was smooth and easy to complete, asking easy-to-answer questions to help fill everything out correctly. My primary gripe with this is they only advertise the $40+ for the initial paperwork. There always is a seperate charge for State, but you cannot choose to ignore. So we the consumer are basically stuck
Date published: 2021-02-21
Rated 5 out of 5 by from absolutely amazing for non electronic users i am not very great with computers or really any electronic but this makes it soooo much less stressful for someone like me!!! LOVE IT! highly recommended!!!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 2925