TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo tax works great I worked with Shirley. She was great and helped me find a solution to my issues in my taxes being rejected.
Date published: 2021-02-19
Rated 5 out of 5 by from Best way to do the the Taxes!!! very user friendly, all the step are clear, very helpful
Date published: 2021-02-19
Rated 5 out of 5 by from Great product! Easy to use. Needed live help with a portion of my taxes and Turbo team resolved it!
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is easy, fast, and helpful. I had no trouble whatsoever filing my taxes and everything was so easy and simple to understand I will definitely be using TurboTax again for the fourth year next year.
Date published: 2021-02-19
Rated 5 out of 5 by from Tax is hard but Turbotax is easy I am a seasonal worker that moves to different government jobs in different states every year. I usually have like 4 tax forms to file. I don't have a real resident state. My situation couldn't be more complicated. To make matters worse, I really don't understand taxes. Turbo tax gives me the ability to suffer through taxes ever year from the comfort of my couch at my own pace for free! I used to pay someone $100+ to help me file. I have been using it for 5 years on my own. I used to pay for it but now I am kind of getting in the swing of it and don't require the extra amenities. It's nice to learn what to do instead of relying on someone else to do it, especially when they usually don't understand my nomadic living and working situation.
Date published: 2021-02-19
Rated 4 out of 5 by from Very Good Product Only had one issue. Turbo Tax would not allow me to go directly into the forms to enter bank information.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo1 Fast and simple helped with any issues that arrived
Date published: 2021-02-19
Rated 5 out of 5 by from Very happy with turbo tax Very happy with service. The live help was excellent
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax FREE for 2020 is FANTASTIC this year !! They streamlined it and avoided all superfluous information not needed in the simple return. Plus the Screen graphics have all been re-done. It looks gorgeous! And most import, it works flawlessly.
Date published: 2021-02-19
Rated 3 out of 5 by from Allow to Review in Excel I have provided good actionable feedback the last few years that I feel no one listens to because I have never been contacted or seen my recommendations implemented. My two biggest beefs with your software is: (1) I want to be able to export everything I entered into an Excel spreadsheet at the time of review, and (2) in some areas when you go back to review your answers the questions that were radio buttons or check boxes are blank and you have to enter again. Please keep answers and just allow me to review ONLY what I had selected
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 2531
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax works great I worked with Shirley. She was great and helped me find a solution to my issues in my taxes being rejected.
Date published: 2021-02-19
Rated 5 out of 5 by from Best way to do the the Taxes!!! very user friendly, all the step are clear, very helpful
Date published: 2021-02-19
Rated 5 out of 5 by from Great product! Easy to use. Needed live help with a portion of my taxes and Turbo team resolved it!
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is easy, fast, and helpful. I had no trouble whatsoever filing my taxes and everything was so easy and simple to understand I will definitely be using TurboTax again for the fourth year next year.
Date published: 2021-02-19
Rated 5 out of 5 by from Tax is hard but Turbotax is easy I am a seasonal worker that moves to different government jobs in different states every year. I usually have like 4 tax forms to file. I don't have a real resident state. My situation couldn't be more complicated. To make matters worse, I really don't understand taxes. Turbo tax gives me the ability to suffer through taxes ever year from the comfort of my couch at my own pace for free! I used to pay someone $100+ to help me file. I have been using it for 5 years on my own. I used to pay for it but now I am kind of getting in the swing of it and don't require the extra amenities. It's nice to learn what to do instead of relying on someone else to do it, especially when they usually don't understand my nomadic living and working situation.
Date published: 2021-02-19
Rated 4 out of 5 by from Very Good Product Only had one issue. Turbo Tax would not allow me to go directly into the forms to enter bank information.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo1 Fast and simple helped with any issues that arrived
Date published: 2021-02-19
Rated 5 out of 5 by from Very happy with turbo tax Very happy with service. The live help was excellent
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax FREE for 2020 is FANTASTIC this year !! They streamlined it and avoided all superfluous information not needed in the simple return. Plus the Screen graphics have all been re-done. It looks gorgeous! And most import, it works flawlessly.
Date published: 2021-02-19
Rated 3 out of 5 by from Allow to Review in Excel I have provided good actionable feedback the last few years that I feel no one listens to because I have never been contacted or seen my recommendations implemented. My two biggest beefs with your software is: (1) I want to be able to export everything I entered into an Excel spreadsheet at the time of review, and (2) in some areas when you go back to review your answers the questions that were radio buttons or check boxes are blank and you have to enter again. Please keep answers and just allow me to review ONLY what I had selected
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 2531