TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
VJ California from
Easy to use
I couldn't find the Energy Credit tax form I needed so I started with an on-line chat with an agent. She took control of viewing my computer with me (after asking my permission) and we decided she would call me instead when it was necessary. She was delightful to work with, very professional, and we got it done!
Date published: 2023-01-25
Rated 5 out of 5 by
Payne2023 from
TurboTax is awesome and easy to use!
TurboTax is super affordable and easy to use. Do not go pay 300-500 for someone else to do your taxes. TurboTax walks you thorough step by step.
Date published: 2023-01-25
Rated 5 out of 5 by
PTSC3251 from
EASY AND EFFICIENT
AMAZING WILL TRY AGAIN NEXT YEAR AND WILL DEFINETLY REFER TO FAMILY AND FRIENDS.
Date published: 2023-01-25
Rated 5 out of 5 by
Anika77 from
TURBO TAX IS THEE BEST!!!
I absolutely love turbo tax!! I usually go straight through filing with no problem but this year I had an issue. I first spoke with Asia online and she assisted me to a point. Then I spoke with Ashley via phone call and she was absolutely wonderful in helping me fix my problem.
Date published: 2023-01-25
Rated 3 out of 5 by
CharlesMPDX from
Turbo Tax needs to fix OR Political contribution
I couldn't file my state return electronically until I deleted my $50 OR political contribution. Your software cost me $50 that I was due because I couldn't submit with this line filled out on my state return. FIX IT.
Date published: 2023-01-25
Rated 5 out of 5 by
LisaMarieB24 from
Makes Taxes Easy
I’ve been using Turbo Tax for almost 20 years. It makes filing so much easier and less stressful.
Date published: 2023-01-25
Rated 5 out of 5 by
Having a great day from
Awesome
Easy to understand quick and and I like how you can correct what you might have missed
Date published: 2023-01-25
Rated 5 out of 5 by
ShadowfireDS65 from
Super Easy and great customer service
I've used TurboTax for 8 tax returns including this year. They have always been very helpful in the very few times I've needed to seek their guidance. Everything is pretty self explanatory and easy.
Date published: 2023-01-25
Rated 5 out of 5 by
theJosie from
Fantastic job TurboTax!
This is out second year using TurboTax and we couldn't be happier! We were paying another company upwards of $300 to do our taxes and they made it seem so complicated, that we couldn't do them ourselves. We know better now! It was so easy and quick. We had all of our documents ready and 35 minutes later we were done. Thank you!
Date published: 2023-01-25
Rated 5 out of 5 by
Houligan from
EASY TO USE
I wasn't once confused while using this. Answer a few questions and it does the rest for you. 20 Minuets? It can take 5 with how EASY it is to use this website
All TurboTax® Offerings Reviews - Page 2525
Date published: 2023-01-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
VJ California from
Easy to use
I couldn't find the Energy Credit tax form I needed so I started with an on-line chat with an agent. She took control of viewing my computer with me (after asking my permission) and we decided she would call me instead when it was necessary. She was delightful to work with, very professional, and we got it done!
Date published: 2023-01-25
Rated 5 out of 5 by
Payne2023 from
TurboTax is awesome and easy to use!
TurboTax is super affordable and easy to use. Do not go pay 300-500 for someone else to do your taxes. TurboTax walks you thorough step by step.
Date published: 2023-01-25
Rated 5 out of 5 by
PTSC3251 from
EASY AND EFFICIENT
AMAZING WILL TRY AGAIN NEXT YEAR AND WILL DEFINETLY REFER TO FAMILY AND FRIENDS.
Date published: 2023-01-25
Rated 5 out of 5 by
Anika77 from
TURBO TAX IS THEE BEST!!!
I absolutely love turbo tax!! I usually go straight through filing with no problem but this year I had an issue. I first spoke with Asia online and she assisted me to a point. Then I spoke with Ashley via phone call and she was absolutely wonderful in helping me fix my problem.
Date published: 2023-01-25
Rated 3 out of 5 by
CharlesMPDX from
Turbo Tax needs to fix OR Political contribution
I couldn't file my state return electronically until I deleted my $50 OR political contribution. Your software cost me $50 that I was due because I couldn't submit with this line filled out on my state return. FIX IT.
Date published: 2023-01-25
Rated 5 out of 5 by
LisaMarieB24 from
Makes Taxes Easy
I’ve been using Turbo Tax for almost 20 years. It makes filing so much easier and less stressful.
Date published: 2023-01-25
Rated 5 out of 5 by
Having a great day from
Awesome
Easy to understand quick and and I like how you can correct what you might have missed
Date published: 2023-01-25
Rated 5 out of 5 by
ShadowfireDS65 from
Super Easy and great customer service
I've used TurboTax for 8 tax returns including this year. They have always been very helpful in the very few times I've needed to seek their guidance. Everything is pretty self explanatory and easy.
Date published: 2023-01-25
Rated 5 out of 5 by
theJosie from
Fantastic job TurboTax!
This is out second year using TurboTax and we couldn't be happier! We were paying another company upwards of $300 to do our taxes and they made it seem so complicated, that we couldn't do them ourselves. We know better now! It was so easy and quick. We had all of our documents ready and 35 minutes later we were done. Thank you!
Date published: 2023-01-25
Rated 5 out of 5 by
Houligan from
EASY TO USE
I wasn't once confused while using this. Answer a few questions and it does the rest for you. 20 Minuets? It can take 5 with how EASY it is to use this website
All TurboTax® Offerings Reviews - Page 2525
Date published: 2023-01-25