TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy and fast easy to use. use it every year and been good so far!
Date published: 2023-02-01
Rated 2 out of 5 by from Not offered EITC I was very disappointed that I was not offered my EITC that I am eligible for. Now I have to wait until February 16th to make an amendment. I’ve been using turbo tax for 3 years now and have referred several people. Not so sure now that this was a good idea. I feel as if I should be compensated for your mistake. And if not this will be my last year filing with you and I will spread the word to my friends family and coworkers.
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo Tax is GREAT system to use Easy system to use and take you step by step. Not intimidating
Date published: 2023-02-01
Rated 5 out of 5 by from Very fast and friendly platform Yall dig great and thanks and I appreciate being able to do my taxes pretty easily!
Date published: 2023-02-01
Rated 1 out of 5 by from printing and filing is crappy Still using that "disconnected" print request and filing actions. I filed electronic for federal, only had $54 bucks comming back for state, so chose to file paper. You only print instructions at state level for electronic trnsmission. So, it's been I don't know how many years, I used TurboTax the second year it was available, and have used every year. up intil next year. I'll finally give up on the crappy close out functions the disconnect between the selections at file time, and the printing options. Sad, but goodbye TurboTax
Date published: 2023-02-01
Rated 5 out of 5 by from Easy to use I've used Turbo Tax for years. It is very easy to use
Date published: 2023-02-01
Rated 5 out of 5 by from Very user friendly Great product. Very user friendly. Very thorough. Very confident in the accuracy of the tax returns. Will definitely use Turbo Tax next year.
Date published: 2023-02-01
Rated 5 out of 5 by from thank you awesome and quick service i really enjoyed that i didnt have to waste hours on the return
Date published: 2023-02-01
Rated 2 out of 5 by from Probably my last year I’m not sure what happened this year, but I went through all the screens and the taxes didn’t get filed. I had to go back and check and do it again. Both state and federal filed and accepted the same day then on 2/1 I had to submit state again. My mom had the same issue, only she got to pay for state twice.
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo tax is easy to use Helped me fix my rejected tax return a+a+a+ will use again in the future thank you
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 2520
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy and fast easy to use. use it every year and been good so far!
Date published: 2023-02-01
Rated 2 out of 5 by from Not offered EITC I was very disappointed that I was not offered my EITC that I am eligible for. Now I have to wait until February 16th to make an amendment. I’ve been using turbo tax for 3 years now and have referred several people. Not so sure now that this was a good idea. I feel as if I should be compensated for your mistake. And if not this will be my last year filing with you and I will spread the word to my friends family and coworkers.
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo Tax is GREAT system to use Easy system to use and take you step by step. Not intimidating
Date published: 2023-02-01
Rated 5 out of 5 by from Very fast and friendly platform Yall dig great and thanks and I appreciate being able to do my taxes pretty easily!
Date published: 2023-02-01
Rated 1 out of 5 by from printing and filing is crappy Still using that "disconnected" print request and filing actions. I filed electronic for federal, only had $54 bucks comming back for state, so chose to file paper. You only print instructions at state level for electronic trnsmission. So, it's been I don't know how many years, I used TurboTax the second year it was available, and have used every year. up intil next year. I'll finally give up on the crappy close out functions the disconnect between the selections at file time, and the printing options. Sad, but goodbye TurboTax
Date published: 2023-02-01
Rated 5 out of 5 by from Easy to use I've used Turbo Tax for years. It is very easy to use
Date published: 2023-02-01
Rated 5 out of 5 by from Very user friendly Great product. Very user friendly. Very thorough. Very confident in the accuracy of the tax returns. Will definitely use Turbo Tax next year.
Date published: 2023-02-01
Rated 5 out of 5 by from thank you awesome and quick service i really enjoyed that i didnt have to waste hours on the return
Date published: 2023-02-01
Rated 2 out of 5 by from Probably my last year I’m not sure what happened this year, but I went through all the screens and the taxes didn’t get filed. I had to go back and check and do it again. Both state and federal filed and accepted the same day then on 2/1 I had to submit state again. My mom had the same issue, only she got to pay for state twice.
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo tax is easy to use Helped me fix my rejected tax return a+a+a+ will use again in the future thank you
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 2520