TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Price and even more fees I didn’t know there was a forty dollar fee to pay with your return. You guys are getting more and more expensive every year. I had a twenty dollars off of federal file through Robinhood, and it never added it to it.I’m just going to “ suck it up” and edible on the irs website from now on. It shouldn’t cost money to file your taxes. Thanks for the ease of use, but I won’t probably coming back.
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome!! It is very easy step-by-step, very pleased with Turbo Tax.
Date published: 2021-02-24
Rated 4 out of 5 by from too expensive for features offered There are now many other tax prep options which are free and offer the same functions. Turbo tax has become too expensive, this probably will be the last year I buy unless I'm offered some discount as a long time/repeat customer.
Date published: 2021-02-24
Rated 5 out of 5 by from Easy to understand step by step instructions. Each step is clear and easy to understand. They take the fear out of filing taxes with reassurance and quality checks along each step.
Date published: 2021-02-24
Rated 2 out of 5 by from I GIVE UP!!!! I have used turbotax for several years. More than I can remember, this year was the most aggravating every. I don't need the most expensive way , We have the most simple taxes ever and it would not let me switch to the lower price, I tried for several day and gave up. I probley won't do them next year.
Date published: 2021-02-24
Rated 4 out of 5 by from Bonnie is AWESOME! I engaged with Bonnie and she was WONDERFUL! Very helpful and answered all of my questions.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax to the rescue. The process was very thorough. I might have seemed a little tedious while working on it but in the end errors were corrected by the product that I would have made had I done it without Turbo Tax. Thank you Turbo Tax!
Date published: 2021-02-24
Rated 5 out of 5 by from Very good program I have tried other Tax programs and always ended up getting my money back. Always came back to Turbo Tax. Don't waste your time on all the others like I did. This program is so easy to use with the step by step questions. It will make you feel good about yourself knowing you didn't to pay someone else and knowing how to understand your taxes better.
Date published: 2021-02-24
Rated 5 out of 5 by from 3rd year in a row and we're still pretty happy! Takes the pressure off filing taxes, clean questions and website layout. Also, the tax experts were quite helpful.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is awesome! It was very easy to understand and file my claims using Turbo Tax and I would recommend using it... it's the easiest way to go!
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 2501
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Price and even more fees I didn’t know there was a forty dollar fee to pay with your return. You guys are getting more and more expensive every year. I had a twenty dollars off of federal file through Robinhood, and it never added it to it.I’m just going to “ suck it up” and edible on the irs website from now on. It shouldn’t cost money to file your taxes. Thanks for the ease of use, but I won’t probably coming back.
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome!! It is very easy step-by-step, very pleased with Turbo Tax.
Date published: 2021-02-24
Rated 4 out of 5 by from too expensive for features offered There are now many other tax prep options which are free and offer the same functions. Turbo tax has become too expensive, this probably will be the last year I buy unless I'm offered some discount as a long time/repeat customer.
Date published: 2021-02-24
Rated 5 out of 5 by from Easy to understand step by step instructions. Each step is clear and easy to understand. They take the fear out of filing taxes with reassurance and quality checks along each step.
Date published: 2021-02-24
Rated 2 out of 5 by from I GIVE UP!!!! I have used turbotax for several years. More than I can remember, this year was the most aggravating every. I don't need the most expensive way , We have the most simple taxes ever and it would not let me switch to the lower price, I tried for several day and gave up. I probley won't do them next year.
Date published: 2021-02-24
Rated 4 out of 5 by from Bonnie is AWESOME! I engaged with Bonnie and she was WONDERFUL! Very helpful and answered all of my questions.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax to the rescue. The process was very thorough. I might have seemed a little tedious while working on it but in the end errors were corrected by the product that I would have made had I done it without Turbo Tax. Thank you Turbo Tax!
Date published: 2021-02-24
Rated 5 out of 5 by from Very good program I have tried other Tax programs and always ended up getting my money back. Always came back to Turbo Tax. Don't waste your time on all the others like I did. This program is so easy to use with the step by step questions. It will make you feel good about yourself knowing you didn't to pay someone else and knowing how to understand your taxes better.
Date published: 2021-02-24
Rated 5 out of 5 by from 3rd year in a row and we're still pretty happy! Takes the pressure off filing taxes, clean questions and website layout. Also, the tax experts were quite helpful.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is awesome! It was very easy to understand and file my claims using Turbo Tax and I would recommend using it... it's the easiest way to go!
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 2501