TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Very Helpful The live helper was able to guide me through the process and answer any questions I had along the way.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use The free online version of TurboTax was very simple and easy to use. The instructions and examples were very informative.
Date published: 2021-02-28
Rated 5 out of 5 by from JONATHAN Needed help and Jonathan was priceless. Thank you.
Date published: 2021-02-28
Rated 5 out of 5 by from I recommend Turbo Help was awesome so simple! Quick and so very helpful.
Date published: 2021-02-28
Rated 5 out of 5 by from VERY easy Very easy to file both federal and state! Have used in the past and is easy and accurate
Date published: 2021-02-28
Rated 5 out of 5 by from Positive experience I used TurboTax again in 2020/2021. The directions are easy to understand. The software is easy to use. I plan to continue using it in the future.
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax I have used TT for over 20 years and really love it but for the last three years, the CD purchased has created so many issues and many HOURS on the phone with TT support. From now on, I will be doing the download option because the CDs are worthless. How about offering DOWNLOAD ONLY for a reduced cost?
Date published: 2021-02-28
Rated 5 out of 5 by from LOVE TURBO TAX I have filed twice with turbo tax and will continue to do so. Super easy and they are always so helpful when you need it.
Date published: 2021-02-28
Rated 4 out of 5 by from Better than letting DeJoy delay delivery! Most information from last year was carried over, however, had to go through extra steps to add spouse's SSA1099. "Did YOU" have any retirement. Software did not remember that SPOUSE had SSA1099 last year.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is great. I have used Turbo Tax for 7 years and have always had a great experience.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 2353
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very Helpful The live helper was able to guide me through the process and answer any questions I had along the way.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use The free online version of TurboTax was very simple and easy to use. The instructions and examples were very informative.
Date published: 2021-02-28
Rated 5 out of 5 by from JONATHAN Needed help and Jonathan was priceless. Thank you.
Date published: 2021-02-28
Rated 5 out of 5 by from I recommend Turbo Help was awesome so simple! Quick and so very helpful.
Date published: 2021-02-28
Rated 5 out of 5 by from VERY easy Very easy to file both federal and state! Have used in the past and is easy and accurate
Date published: 2021-02-28
Rated 5 out of 5 by from Positive experience I used TurboTax again in 2020/2021. The directions are easy to understand. The software is easy to use. I plan to continue using it in the future.
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax I have used TT for over 20 years and really love it but for the last three years, the CD purchased has created so many issues and many HOURS on the phone with TT support. From now on, I will be doing the download option because the CDs are worthless. How about offering DOWNLOAD ONLY for a reduced cost?
Date published: 2021-02-28
Rated 5 out of 5 by from LOVE TURBO TAX I have filed twice with turbo tax and will continue to do so. Super easy and they are always so helpful when you need it.
Date published: 2021-02-28
Rated 4 out of 5 by from Better than letting DeJoy delay delivery! Most information from last year was carried over, however, had to go through extra steps to add spouse's SSA1099. "Did YOU" have any retirement. Software did not remember that SPOUSE had SSA1099 last year.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is great. I have used Turbo Tax for 7 years and have always had a great experience.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 2353