TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbotax was fast easy, I loved it!!! The experience was fast and super easy to use! The steps were easy to follow!
Date published: 2021-02-19
Rated 5 out of 5 by from Amazing Simple and made me feel confident in filing my taxes
Date published: 2021-02-19
Rated 5 out of 5 by from I liked having someone help me. He was very helpful and patience. It was the time I had someone walk me through the whole tax.
Date published: 2021-02-19
Rated 4 out of 5 by from Awesome Good I plan on using you again. Thank you so much!
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Great job by turbo tax did everything I needed thank u
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is user FRIENDLY, very easy and FREE!!! Turbo Tax is so easy to use. They do all the work for you and it is for free. It does not get any better than that!
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo was easier than filling out AARP intake form This review is contingent upon IRS acceptance of my tax return, but it was very easy, quicker than waiting for an appointment with an AARP tax professional.
Date published: 2021-02-19
Rated 4 out of 5 by from State Hiccup was a Moodbuster Once again, TT was easy to navigate and our first choice for tax filing. This year, however, TT let us down in its handling of our State return. After six days of waiting, we learned of a "software" glitch in the TT program. Our hope is that this submission will make our Franchise Tax Board happier.
Date published: 2021-02-19
Rated 1 out of 5 by from Needs improvement I have used Turbo Tax for several years. My State return was rejected due to a software problem. I just re-submitted it and it may be rejected again. If there is a problem (and there is) I should be able to speak with a representative and get it resolved, especially since it is their issue. It is a real lack of customer service and irresponsible. Very frustrating and disappointing.
Date published: 2021-02-19
Rated 5 out of 5 by from Orientation very easy to file thank you for less anxiety issues
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 2119
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbotax was fast easy, I loved it!!! The experience was fast and super easy to use! The steps were easy to follow!
Date published: 2021-02-19
Rated 5 out of 5 by from Amazing Simple and made me feel confident in filing my taxes
Date published: 2021-02-19
Rated 5 out of 5 by from I liked having someone help me. He was very helpful and patience. It was the time I had someone walk me through the whole tax.
Date published: 2021-02-19
Rated 4 out of 5 by from Awesome Good I plan on using you again. Thank you so much!
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Great job by turbo tax did everything I needed thank u
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is user FRIENDLY, very easy and FREE!!! Turbo Tax is so easy to use. They do all the work for you and it is for free. It does not get any better than that!
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo was easier than filling out AARP intake form This review is contingent upon IRS acceptance of my tax return, but it was very easy, quicker than waiting for an appointment with an AARP tax professional.
Date published: 2021-02-19
Rated 4 out of 5 by from State Hiccup was a Moodbuster Once again, TT was easy to navigate and our first choice for tax filing. This year, however, TT let us down in its handling of our State return. After six days of waiting, we learned of a "software" glitch in the TT program. Our hope is that this submission will make our Franchise Tax Board happier.
Date published: 2021-02-19
Rated 1 out of 5 by from Needs improvement I have used Turbo Tax for several years. My State return was rejected due to a software problem. I just re-submitted it and it may be rejected again. If there is a problem (and there is) I should be able to speak with a representative and get it resolved, especially since it is their issue. It is a real lack of customer service and irresponsible. Very frustrating and disappointing.
Date published: 2021-02-19
Rated 5 out of 5 by from Orientation very easy to file thank you for less anxiety issues
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 2119