TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Relatively quick and great overall! Went rather straight forward but there was a discrepancy between what they prompted you to answer over HSA/ High deductible plan that created many questions (form) at the end that seemed a little too confusing (hence, watch out if you fit this category w HSA/HDHI). But overall great product and much faster than even using an accountant! ;)
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax makes filing taxes easy and painless! I've been using TurboTax for several years now and they continue to make filing taxes quick and painless!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is the Greatest! Turbo Tax is very reliable and so very easy to use!
Date published: 2023-04-17
Rated 2 out of 5 by from Some very key errors in design Alway hit one or two things that don't work. EVERY YEAR. This is the last for me.
Date published: 2023-04-17
Rated 2 out of 5 by from Becoming cost prohibitive Eh, these prices are getting stupid, it costs less to walk into a brick and mortar tax office and avoid the aggravation of this crappy software. I'll decide on that for 23 it's too late for my 22 return, make it reasonable or C'Ya. There, that's my review now let me know your review & your rating of me as your 24th year customer. Let me know it in a dollars format., thanks
Date published: 2023-04-17
Rated 4 out of 5 by from Not as good this year There were several instances where it made me retype information. It also missed a crucial exemption on the KY form.
Date published: 2023-04-17
Rated 5 out of 5 by from Thank you! Prompt professional advice from real people, on the screen and over the phone
Date published: 2023-04-17
Rated 3 out of 5 by from Keeping score Turbo tax was better when it kept a running tally of the tax return or liability in the upper corner of the screen so one could see the impact of each item entered. Please restore this feature.
Date published: 2023-04-17
Rated 5 out of 5 by from Rental Sale Don was awesome walking me through where to enter the rental property sale.
Date published: 2023-04-17
Rated 1 out of 5 by from WARNING: Hidden fees galore! I will not be filing with turbotax next year. They let you file all your taxes... then tell you AFTER that you need to purchase DELUXE for that special 1099! Then you need to pay for every additional state you file in! Then you need to pay to efile each return! All in these add up to well over $100. Totally misleading and I would not use if I knew these fees were going to pop up.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1979
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Relatively quick and great overall! Went rather straight forward but there was a discrepancy between what they prompted you to answer over HSA/ High deductible plan that created many questions (form) at the end that seemed a little too confusing (hence, watch out if you fit this category w HSA/HDHI). But overall great product and much faster than even using an accountant! ;)
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax makes filing taxes easy and painless! I've been using TurboTax for several years now and they continue to make filing taxes quick and painless!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is the Greatest! Turbo Tax is very reliable and so very easy to use!
Date published: 2023-04-17
Rated 2 out of 5 by from Some very key errors in design Alway hit one or two things that don't work. EVERY YEAR. This is the last for me.
Date published: 2023-04-17
Rated 2 out of 5 by from Becoming cost prohibitive Eh, these prices are getting stupid, it costs less to walk into a brick and mortar tax office and avoid the aggravation of this crappy software. I'll decide on that for 23 it's too late for my 22 return, make it reasonable or C'Ya. There, that's my review now let me know your review & your rating of me as your 24th year customer. Let me know it in a dollars format., thanks
Date published: 2023-04-17
Rated 4 out of 5 by from Not as good this year There were several instances where it made me retype information. It also missed a crucial exemption on the KY form.
Date published: 2023-04-17
Rated 5 out of 5 by from Thank you! Prompt professional advice from real people, on the screen and over the phone
Date published: 2023-04-17
Rated 3 out of 5 by from Keeping score Turbo tax was better when it kept a running tally of the tax return or liability in the upper corner of the screen so one could see the impact of each item entered. Please restore this feature.
Date published: 2023-04-17
Rated 5 out of 5 by from Rental Sale Don was awesome walking me through where to enter the rental property sale.
Date published: 2023-04-17
Rated 1 out of 5 by from WARNING: Hidden fees galore! I will not be filing with turbotax next year. They let you file all your taxes... then tell you AFTER that you need to purchase DELUXE for that special 1099! Then you need to pay for every additional state you file in! Then you need to pay to efile each return! All in these add up to well over $100. Totally misleading and I would not use if I knew these fees were going to pop up.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1979