TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from soooo user friendly yes love this program, year after year, always up to date with new laws
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is awesome They are awesome and very easy. They walk you threw step by step. Very simple!
Date published: 2021-02-20
Rated 4 out of 5 by from Not Too Shabby!! Worked out for me! I love it.. ! GOOD ! Really good good!
Date published: 2021-02-20
Rated 4 out of 5 by from great program it is the best so far I would recommend it to all my friends and family
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is so easy to use No help was needed. The prompts were easy to understand.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax easy to use Turbo Tax was great. Easy to use and understand. Will use again.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax, the awesome way to do taxes!! I wasn't live at all and it was still a breeze to do my taxes!! I had less trouble doing my taxes this year with Turbo Tax than I could have ever imagined. With income, unemployment, sale of house, and stimulus money filing was a breeze!! Thank Heaven's for the easy navigation through all that stuff, even though I still had to pay taxes, Turbo Tax was a blessing!!
Date published: 2021-02-20
Rated 5 out of 5 by from Helpful but live chat service is not up to par I had a really complicated tax year and knew I would end up needing help. I first went to the live chat service and asked a few questions. This person who I spoke with was NOT helpful whatsoever. Sent several confusing messages with misleading information that was ultimately the wrong information. Took extremely long between answers and wasted a lot of my time. I finally gave up and requested a phone call, and that tax expert, Alta, was very helpful and kind.
Date published: 2021-02-20
Rated 5 out of 5 by from awesome experience This year Turbo Tax was better than ever. Really smooth with the Covid-19 situation. Keep up the great product.
Date published: 2021-02-20
Rated 5 out of 5 by from So helpful! It's been a couple of years I've used TurboTax. Pretty straight forward, and I feel secure. This year was hectic and involved too many different things I wasn't accustom to (ie. gig work, unemployment, etc.). LaShonda saved the day in answering my questions. Lifted the frustration off my shoulders. I will continue to use them!
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 1853
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from soooo user friendly yes love this program, year after year, always up to date with new laws
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is awesome They are awesome and very easy. They walk you threw step by step. Very simple!
Date published: 2021-02-20
Rated 4 out of 5 by from Not Too Shabby!! Worked out for me! I love it.. ! GOOD ! Really good good!
Date published: 2021-02-20
Rated 4 out of 5 by from great program it is the best so far I would recommend it to all my friends and family
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is so easy to use No help was needed. The prompts were easy to understand.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax easy to use Turbo Tax was great. Easy to use and understand. Will use again.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax, the awesome way to do taxes!! I wasn't live at all and it was still a breeze to do my taxes!! I had less trouble doing my taxes this year with Turbo Tax than I could have ever imagined. With income, unemployment, sale of house, and stimulus money filing was a breeze!! Thank Heaven's for the easy navigation through all that stuff, even though I still had to pay taxes, Turbo Tax was a blessing!!
Date published: 2021-02-20
Rated 5 out of 5 by from Helpful but live chat service is not up to par I had a really complicated tax year and knew I would end up needing help. I first went to the live chat service and asked a few questions. This person who I spoke with was NOT helpful whatsoever. Sent several confusing messages with misleading information that was ultimately the wrong information. Took extremely long between answers and wasted a lot of my time. I finally gave up and requested a phone call, and that tax expert, Alta, was very helpful and kind.
Date published: 2021-02-20
Rated 5 out of 5 by from awesome experience This year Turbo Tax was better than ever. Really smooth with the Covid-19 situation. Keep up the great product.
Date published: 2021-02-20
Rated 5 out of 5 by from So helpful! It's been a couple of years I've used TurboTax. Pretty straight forward, and I feel secure. This year was hectic and involved too many different things I wasn't accustom to (ie. gig work, unemployment, etc.). LaShonda saved the day in answering my questions. Lifted the frustration off my shoulders. I will continue to use them!
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 1853