TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax, Easy to Use Quick and easy process, makes doing taxes yourself simple.
Date published: 2021-03-01
Rated 5 out of 5 by from Fast and Easy Turbo Tax makes filing taxes a breeze. Highly recommend.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy Did not have to engage with a tax expert because the process was very easy. Took me through the process very well.
Date published: 2021-03-01
Rated 4 out of 5 by from Self Employed Turbo Tax Service The overall TuboTax Live Self-Employed experience was similar to past filings. The service was strong on standard data entry. For self-employed 1099 tasks, some issues with clarity arose. The new 1099 NEC and associated schedule C and schedule SE (Self Employed) created confusion due to poor explanations during searches. This is likely due to the quickly changing IRS codes during the Covid pandemic. Both TurboTax Live tax advisors, Nichole and Liberty, were extremely helpful.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is amazing It is very convenient. Most questions have instructions.
Date published: 2021-03-01
Rated 5 out of 5 by from So easy! Loved it Returning customer next year! Easy and quick! No hassle
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is great!! It's very easy alittle long bit easy. But a good way to learn to do your own taxes.
Date published: 2021-03-01
Rated 1 out of 5 by from Incorrect import, unable to fix Every time it "checked" a return it came up with a different problem. It imported information incorrectly or wouldn't import it at all. When it did it incorrectly, it wouldn't let me go back to the original page for W2 info to fix/check the "correction". Don't trust anything it did this year. If I get audited, you get to pay for it.
Date published: 2021-03-01
Rated 5 out of 5 by from User friendly It uploads financial information on investments for you.
Date published: 2021-03-01
Rated 4 out of 5 by from Awesome Detailed Supportive Easy Caring Attention Great Loved
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1847
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax, Easy to Use Quick and easy process, makes doing taxes yourself simple.
Date published: 2021-03-01
Rated 5 out of 5 by from Fast and Easy Turbo Tax makes filing taxes a breeze. Highly recommend.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy Did not have to engage with a tax expert because the process was very easy. Took me through the process very well.
Date published: 2021-03-01
Rated 4 out of 5 by from Self Employed Turbo Tax Service The overall TuboTax Live Self-Employed experience was similar to past filings. The service was strong on standard data entry. For self-employed 1099 tasks, some issues with clarity arose. The new 1099 NEC and associated schedule C and schedule SE (Self Employed) created confusion due to poor explanations during searches. This is likely due to the quickly changing IRS codes during the Covid pandemic. Both TurboTax Live tax advisors, Nichole and Liberty, were extremely helpful.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is amazing It is very convenient. Most questions have instructions.
Date published: 2021-03-01
Rated 5 out of 5 by from So easy! Loved it Returning customer next year! Easy and quick! No hassle
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is great!! It's very easy alittle long bit easy. But a good way to learn to do your own taxes.
Date published: 2021-03-01
Rated 1 out of 5 by from Incorrect import, unable to fix Every time it "checked" a return it came up with a different problem. It imported information incorrectly or wouldn't import it at all. When it did it incorrectly, it wouldn't let me go back to the original page for W2 info to fix/check the "correction". Don't trust anything it did this year. If I get audited, you get to pay for it.
Date published: 2021-03-01
Rated 5 out of 5 by from User friendly It uploads financial information on investments for you.
Date published: 2021-03-01
Rated 4 out of 5 by from Awesome Detailed Supportive Easy Caring Attention Great Loved
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1847