TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is pretty dope i filed my taxes for the first time and it was pretty easy
Date published: 2021-03-01
Rated 4 out of 5 by from Great especially looking for all the tax credits Very thorough and step by step instructions were accurate, questions answered were very accurate and helpful
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Was easy an fast . An would recommend to anyone to file.
Date published: 2021-03-01
Rated 3 out of 5 by from First time flaws I like the ease with which most questions can be answered. I did run into an issue and needed to speak to a representative, but I was a little frustrated since she was just reading through instructions as I could've done myself. Overall, pretty user-friendly.
Date published: 2021-03-01
Rated 5 out of 5 by from The Best Have been using TurboTax for years now, both before the free came out and after. Easy to understand and easy to use. Why use anything else.
Date published: 2021-03-01
Rated 3 out of 5 by from Not as easy is advertised I found Turbo Tax difficult to navigate. I had to speak to friends who know this very well a number of times, and it took hours to figure some of the stuff. If you are doing a basic free return fine. But if you have any kind of investments, rental, etc, it can be really tough to navigate. Jumping to forms is to exact. If you are missing a single letter it doesn't work. Again, this software shouldn't be this difficult to get around, find things and answer questions.
Date published: 2021-03-01
Rated 5 out of 5 by from A great experience This experience was pleasant and easy. The program walks you through the process. I didn't even need professional help!
Date published: 2021-03-01
Rated 5 out of 5 by from awesome step by step guided tax prep nice and easy i must say
Date published: 2021-03-01
Rated 5 out of 5 by from AWESOMEEEEEEEE LOVE THAT IT HELPS YOU ALONG THE WAY!!!!! AND IF YOU HAVE ANY QUESTIONS THEY ARE HERE TO ANSWER !
Date published: 2021-03-01
Rated 5 out of 5 by from TURBOTAX IS AWESOME!!!! GREAT EXPERIENCE! IT WAS MY FIRST TIME COMPLETING MY TAXES ALL ON MY OWN.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1842
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is pretty dope i filed my taxes for the first time and it was pretty easy
Date published: 2021-03-01
Rated 4 out of 5 by from Great especially looking for all the tax credits Very thorough and step by step instructions were accurate, questions answered were very accurate and helpful
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Was easy an fast . An would recommend to anyone to file.
Date published: 2021-03-01
Rated 3 out of 5 by from First time flaws I like the ease with which most questions can be answered. I did run into an issue and needed to speak to a representative, but I was a little frustrated since she was just reading through instructions as I could've done myself. Overall, pretty user-friendly.
Date published: 2021-03-01
Rated 5 out of 5 by from The Best Have been using TurboTax for years now, both before the free came out and after. Easy to understand and easy to use. Why use anything else.
Date published: 2021-03-01
Rated 3 out of 5 by from Not as easy is advertised I found Turbo Tax difficult to navigate. I had to speak to friends who know this very well a number of times, and it took hours to figure some of the stuff. If you are doing a basic free return fine. But if you have any kind of investments, rental, etc, it can be really tough to navigate. Jumping to forms is to exact. If you are missing a single letter it doesn't work. Again, this software shouldn't be this difficult to get around, find things and answer questions.
Date published: 2021-03-01
Rated 5 out of 5 by from A great experience This experience was pleasant and easy. The program walks you through the process. I didn't even need professional help!
Date published: 2021-03-01
Rated 5 out of 5 by from awesome step by step guided tax prep nice and easy i must say
Date published: 2021-03-01
Rated 5 out of 5 by from AWESOMEEEEEEEE LOVE THAT IT HELPS YOU ALONG THE WAY!!!!! AND IF YOU HAVE ANY QUESTIONS THEY ARE HERE TO ANSWER !
Date published: 2021-03-01
Rated 5 out of 5 by from TURBOTAX IS AWESOME!!!! GREAT EXPERIENCE! IT WAS MY FIRST TIME COMPLETING MY TAXES ALL ON MY OWN.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1842