TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax is awesome! I love to do taxes and TurboTax scratches that itch.
Date published: 2023-01-30
Rated 2 out of 5 by from Forces you to upgrade Forced me to upgrade to premium because of stocks I didn't even sell or profit off of. They took all of my refund money plus an extra 5 out of pocket.
Date published: 2023-01-30
Rated 5 out of 5 by from TURBO TAX IS EAST AND GREAT LOVE IT AND ALWAYS FAST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-01-30
Rated 1 out of 5 by from Refund Option I wanted to get an Advance and wouldn't let me. Crazy and then charge me all these fees for what? Another Law suit look like
Date published: 2023-01-30
Rated 5 out of 5 by from Quick and Easy Quick, convenient, and easy to navigate. Live support was helpful.
Date published: 2023-01-30
Rated 5 out of 5 by from USER FRIENDLY Easy to use system, guides you & lets you know if anything looks unusual.
Date published: 2023-01-30
Rated 5 out of 5 by from TurboTax made filing easier. I have been using TurboTax for two years now and I am satisfied with the support and guidance TurboTax offers.
Date published: 2023-01-30
Rated 5 out of 5 by from Awesome She was very patient and helpful And I will keep using turbo tax every year!!
Date published: 2023-01-30
Rated 3 out of 5 by from They don't want to make it easy I am bound to TurboTax from using it for years (since it was Mac-In-Tax). This year, half of the time I booted it on my iMac, it froze (not responding), had to force quit, and then reopen. Using it year to year, it doesn't save filing info (eg: drivers license). You have to enter the exact same checking account info for both Federal and State for direct deposit (no option of "same as Federal"). These are frustrating, but not big enough impediments to change.
Date published: 2023-01-30
Rated 5 out of 5 by from Awesome! Turbo Tax live experts were readily available with limited wait times and solved all problems/questions I had! Program was guided and easy to use
Date published: 2023-01-30
All TurboTax® Offerings Reviews - Page 1804
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is awesome! I love to do taxes and TurboTax scratches that itch.
Date published: 2023-01-30
Rated 2 out of 5 by from Forces you to upgrade Forced me to upgrade to premium because of stocks I didn't even sell or profit off of. They took all of my refund money plus an extra 5 out of pocket.
Date published: 2023-01-30
Rated 5 out of 5 by from TURBO TAX IS EAST AND GREAT LOVE IT AND ALWAYS FAST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-01-30
Rated 1 out of 5 by from Refund Option I wanted to get an Advance and wouldn't let me. Crazy and then charge me all these fees for what? Another Law suit look like
Date published: 2023-01-30
Rated 5 out of 5 by from Quick and Easy Quick, convenient, and easy to navigate. Live support was helpful.
Date published: 2023-01-30
Rated 5 out of 5 by from USER FRIENDLY Easy to use system, guides you & lets you know if anything looks unusual.
Date published: 2023-01-30
Rated 5 out of 5 by from TurboTax made filing easier. I have been using TurboTax for two years now and I am satisfied with the support and guidance TurboTax offers.
Date published: 2023-01-30
Rated 5 out of 5 by from Awesome She was very patient and helpful And I will keep using turbo tax every year!!
Date published: 2023-01-30
Rated 3 out of 5 by from They don't want to make it easy I am bound to TurboTax from using it for years (since it was Mac-In-Tax). This year, half of the time I booted it on my iMac, it froze (not responding), had to force quit, and then reopen. Using it year to year, it doesn't save filing info (eg: drivers license). You have to enter the exact same checking account info for both Federal and State for direct deposit (no option of "same as Federal"). These are frustrating, but not big enough impediments to change.
Date published: 2023-01-30
Rated 5 out of 5 by from Awesome! Turbo Tax live experts were readily available with limited wait times and solved all problems/questions I had! Program was guided and easy to use
Date published: 2023-01-30
All TurboTax® Offerings Reviews - Page 1804