TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Sweet Cheeks1 from
TurboTax is awesome!
I love to do taxes and TurboTax scratches that itch.
Date published: 2023-01-30
Rated 2 out of 5 by
Ren2426 from
Forces you to upgrade
Forced me to upgrade to premium because of stocks I didn't even sell or profit off of. They took all of my refund money plus an extra 5 out of pocket.
Date published: 2023-01-30
Rated 5 out of 5 by
2022 TAXES ARE DONE from
TURBO TAX IS EAST AND GREAT
LOVE IT AND ALWAYS FAST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-01-30
Rated 1 out of 5 by
NoWayTurbo from
Refund Option
I wanted to get an Advance and wouldn't let me. Crazy and then charge me all these fees for what? Another Law suit look like
Date published: 2023-01-30
Rated 5 out of 5 by
DavidAlex from
Quick and Easy
Quick, convenient, and easy to navigate. Live support was helpful.
Date published: 2023-01-30
Rated 5 out of 5 by
sesratv7 from
USER FRIENDLY
Easy to use system, guides you & lets you know if anything looks unusual.
Date published: 2023-01-30
Rated 5 out of 5 by
Klicman from
TurboTax made filing easier.
I have been using TurboTax for two years now and I am satisfied with the support and guidance TurboTax offers.
Date published: 2023-01-30
Rated 5 out of 5 by
Beth love from
Awesome
She was very patient and helpful And I will keep using turbo tax every year!!
Date published: 2023-01-30
Rated 3 out of 5 by
Peds Doc from
They don't want to make it easy
I am bound to TurboTax from using it for years (since it was Mac-In-Tax). This year, half of the time I booted it on my iMac, it froze (not responding), had to force quit, and then reopen. Using it year to year, it doesn't save filing info (eg: drivers license). You have to enter the exact same checking account info for both Federal and State for direct deposit (no option of "same as Federal"). These are frustrating, but not big enough impediments to change.
Date published: 2023-01-30
Rated 5 out of 5 by
Rand339 from
Awesome!
Turbo Tax live experts were readily available with limited wait times and solved all problems/questions I had! Program was guided and easy to use
All TurboTax® Offerings Reviews - Page 1804
Date published: 2023-01-30
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Sweet Cheeks1 from
TurboTax is awesome!
I love to do taxes and TurboTax scratches that itch.
Date published: 2023-01-30
Rated 2 out of 5 by
Ren2426 from
Forces you to upgrade
Forced me to upgrade to premium because of stocks I didn't even sell or profit off of. They took all of my refund money plus an extra 5 out of pocket.
Date published: 2023-01-30
Rated 5 out of 5 by
2022 TAXES ARE DONE from
TURBO TAX IS EAST AND GREAT
LOVE IT AND ALWAYS FAST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-01-30
Rated 1 out of 5 by
NoWayTurbo from
Refund Option
I wanted to get an Advance and wouldn't let me. Crazy and then charge me all these fees for what? Another Law suit look like
Date published: 2023-01-30
Rated 5 out of 5 by
DavidAlex from
Quick and Easy
Quick, convenient, and easy to navigate. Live support was helpful.
Date published: 2023-01-30
Rated 5 out of 5 by
sesratv7 from
USER FRIENDLY
Easy to use system, guides you & lets you know if anything looks unusual.
Date published: 2023-01-30
Rated 5 out of 5 by
Klicman from
TurboTax made filing easier.
I have been using TurboTax for two years now and I am satisfied with the support and guidance TurboTax offers.
Date published: 2023-01-30
Rated 5 out of 5 by
Beth love from
Awesome
She was very patient and helpful And I will keep using turbo tax every year!!
Date published: 2023-01-30
Rated 3 out of 5 by
Peds Doc from
They don't want to make it easy
I am bound to TurboTax from using it for years (since it was Mac-In-Tax). This year, half of the time I booted it on my iMac, it froze (not responding), had to force quit, and then reopen. Using it year to year, it doesn't save filing info (eg: drivers license). You have to enter the exact same checking account info for both Federal and State for direct deposit (no option of "same as Federal"). These are frustrating, but not big enough impediments to change.
Date published: 2023-01-30
Rated 5 out of 5 by
Rand339 from
Awesome!
Turbo Tax live experts were readily available with limited wait times and solved all problems/questions I had! Program was guided and easy to use
All TurboTax® Offerings Reviews - Page 1804
Date published: 2023-01-30