TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from W-2 duplicated Somehow when i was filing my W-2 was uploaded twice. I did not do this. When i went to review it made me fill out my W-2 info i went back deleted the duplicate and it was ok then.
Date published: 2021-02-27
Rated 5 out of 5 by from Saves Me Money I've always had a good experience with Turbo Tax, and it saves us money doing it myself.I also like that I can choose the level of help that I need.
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome Turbotax is so easy to use. It's the best tax software available!
Date published: 2021-02-27
Rated 3 out of 5 by from TurboTax is getting way too expensive!!! I have been with TurboTax for eight years and the price just keeps getting higher and higher. I remember when I paid $30 for filing the return and now, with a $30 discount, it was $90 without any of the bells and whistles added on.
Date published: 2021-02-27
Rated 5 out of 5 by from Thirteen years and counting TurboTax makes prepping my returns myself fairly quick and easy. They ask specific questions for almost all tax situations so you can enter the right answers. The only thing I would change is a few more explanations of certain screens and why they appear, but mostly it's well documented.
Date published: 2021-02-27
Rated 5 out of 5 by from yessir it was awesome it was quick easy and I did it all for free
Date published: 2021-02-27
Rated 3 out of 5 by from turbo tax Everything was fine until the VERY LAST button. You would not let me change my phone number. You wanted to send a text to me and I have a land line on file. But when I tried to change to me cell phone I couldn't do it. VERY VERY VERY VERY VERY VERY VERY frustrating.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy Breezy Ease of use was very reassuring. This was the first time I filed my taxes alone and I felt comfortable with Turbo Tax's help and instructions.
Date published: 2021-02-27
Rated 5 out of 5 by from Fast and Easy to Use Very Happy filing my returns easily and quickly and most importantly for FREE! They do of course try to upsell you to the premium paid version but they are not aggressive about it at all. I was finished filing in probably less than 15 minutes time overall provided mine were pretty simple and I had my information ready to go. Thank you Turbo-Tax, have used them three years in a row now!
Date published: 2021-02-27
Rated 2 out of 5 by from Free is not free This was supposed to be free! My free return cost 70.00?????
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 1639
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from W-2 duplicated Somehow when i was filing my W-2 was uploaded twice. I did not do this. When i went to review it made me fill out my W-2 info i went back deleted the duplicate and it was ok then.
Date published: 2021-02-27
Rated 5 out of 5 by from Saves Me Money I've always had a good experience with Turbo Tax, and it saves us money doing it myself.I also like that I can choose the level of help that I need.
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome Turbotax is so easy to use. It's the best tax software available!
Date published: 2021-02-27
Rated 3 out of 5 by from TurboTax is getting way too expensive!!! I have been with TurboTax for eight years and the price just keeps getting higher and higher. I remember when I paid $30 for filing the return and now, with a $30 discount, it was $90 without any of the bells and whistles added on.
Date published: 2021-02-27
Rated 5 out of 5 by from Thirteen years and counting TurboTax makes prepping my returns myself fairly quick and easy. They ask specific questions for almost all tax situations so you can enter the right answers. The only thing I would change is a few more explanations of certain screens and why they appear, but mostly it's well documented.
Date published: 2021-02-27
Rated 5 out of 5 by from yessir it was awesome it was quick easy and I did it all for free
Date published: 2021-02-27
Rated 3 out of 5 by from turbo tax Everything was fine until the VERY LAST button. You would not let me change my phone number. You wanted to send a text to me and I have a land line on file. But when I tried to change to me cell phone I couldn't do it. VERY VERY VERY VERY VERY VERY VERY frustrating.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy Breezy Ease of use was very reassuring. This was the first time I filed my taxes alone and I felt comfortable with Turbo Tax's help and instructions.
Date published: 2021-02-27
Rated 5 out of 5 by from Fast and Easy to Use Very Happy filing my returns easily and quickly and most importantly for FREE! They do of course try to upsell you to the premium paid version but they are not aggressive about it at all. I was finished filing in probably less than 15 minutes time overall provided mine were pretty simple and I had my information ready to go. Thank you Turbo-Tax, have used them three years in a row now!
Date published: 2021-02-27
Rated 2 out of 5 by from Free is not free This was supposed to be free! My free return cost 70.00?????
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 1639