TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from It's SUPER EAZY!!! Logged in my info and they guided me through easy as 1,2,3
Date published: 2021-02-22
Rated 5 out of 5 by from Fast and even a bit witty As long as you have your documents in order, and as long as you can READ, you will be just fine. Know your terms and you'll be done in a jiffy.
Date published: 2021-02-22
Rated 1 out of 5 by from Wow, used this for the last 12 years, never again. Well I have been using turbotax to do my taxes since i was 18, and I just have to say, for never needing the aid of a tax professional and literally just transfering the numbers over from w2 to the slots on this, I am astonished at how this program has literally gone from free to charging me $170 to allow me, myself, to type in numbers in the correct boxes. This use to be a decent well rounded and FAIR program to use, also use to be a lot less complicated and user friendly, very easy to navigate. This is a tragedy what it has become. Thanks for the many years of decency, Dont think I'll be coming back again. Not while it is more focused on taking money from the users than granting it, atleast. Goodluck in the future TurboTax.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is Hands Down the BEST way to do taxes! So thankful for Turbo Tax. Taxes and math are not fun. You guys make it so easy and quick. Plus getting my taxes done at no cost helps me out tremendously. I would be lost with you. I will continue to use Turbo Tax until there is no such thing as taxes. Thanks!
Date published: 2021-02-22
Rated 5 out of 5 by from 2019 Business Great product . I would recommend this to all.. I have been a user for years
Date published: 2021-02-22
Rated 4 out of 5 by from VERY COMPLEX,A BIT TIME CONSUMING BUT GETS THE JOB ONLINE EXPERTS NEED TO ASK MORE QUESTIONS ABOUT WHAT YOUR TRYIGN TO DO, THEY SEND YOU IN WRONG DIRECTION
Date published: 2021-02-22
Rated 5 out of 5 by from Easy and Convenient Great customer service, easy to use and straight forward. The best part is it is easy to track taxes over the past years too. I will have an easy and peaceful summer now.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax has been my go to for years. I recommend Turbo Tax to all my friends. Thank you for help every year.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is awesome Very fast and easy to use. This is my second year using TurboTax. They walk you through step by step to make sure you get every tax break.
Date published: 2021-02-22
Rated 3 out of 5 by from problematic wouldn't remember me from last year. hung up at times and slow sometimes. had problems downloading tax 1099 from different investments like bank interest. had to manually type info on rmds
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 1550
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from It's SUPER EAZY!!! Logged in my info and they guided me through easy as 1,2,3
Date published: 2021-02-22
Rated 5 out of 5 by from Fast and even a bit witty As long as you have your documents in order, and as long as you can READ, you will be just fine. Know your terms and you'll be done in a jiffy.
Date published: 2021-02-22
Rated 1 out of 5 by from Wow, used this for the last 12 years, never again. Well I have been using turbotax to do my taxes since i was 18, and I just have to say, for never needing the aid of a tax professional and literally just transfering the numbers over from w2 to the slots on this, I am astonished at how this program has literally gone from free to charging me $170 to allow me, myself, to type in numbers in the correct boxes. This use to be a decent well rounded and FAIR program to use, also use to be a lot less complicated and user friendly, very easy to navigate. This is a tragedy what it has become. Thanks for the many years of decency, Dont think I'll be coming back again. Not while it is more focused on taking money from the users than granting it, atleast. Goodluck in the future TurboTax.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is Hands Down the BEST way to do taxes! So thankful for Turbo Tax. Taxes and math are not fun. You guys make it so easy and quick. Plus getting my taxes done at no cost helps me out tremendously. I would be lost with you. I will continue to use Turbo Tax until there is no such thing as taxes. Thanks!
Date published: 2021-02-22
Rated 5 out of 5 by from 2019 Business Great product . I would recommend this to all.. I have been a user for years
Date published: 2021-02-22
Rated 4 out of 5 by from VERY COMPLEX,A BIT TIME CONSUMING BUT GETS THE JOB ONLINE EXPERTS NEED TO ASK MORE QUESTIONS ABOUT WHAT YOUR TRYIGN TO DO, THEY SEND YOU IN WRONG DIRECTION
Date published: 2021-02-22
Rated 5 out of 5 by from Easy and Convenient Great customer service, easy to use and straight forward. The best part is it is easy to track taxes over the past years too. I will have an easy and peaceful summer now.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax has been my go to for years. I recommend Turbo Tax to all my friends. Thank you for help every year.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is awesome Very fast and easy to use. This is my second year using TurboTax. They walk you through step by step to make sure you get every tax break.
Date published: 2021-02-22
Rated 3 out of 5 by from problematic wouldn't remember me from last year. hung up at times and slow sometimes. had problems downloading tax 1099 from different investments like bank interest. had to manually type info on rmds
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 1550