TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Declining in user friendliness.... For years, I have felt that the state product is overpriced and requires the user to know more about the tax law and forms than should be necessary. It is buggy and requires the user to manually delete forms that aren't applicable, in order to proceed. I know there are a lot of states to deal with, but feel Intuit should invest more resources in ensuring they work smoothly and actually provide the level of insulation that their federal product does.
Date published: 2021-02-21
Rated 4 out of 5 by from Got the job done I am glad TurboTax gets our returns done so thoroughly.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo tax is the truth ,just priceless.Thanks . The easiest an fasted way to do your taxes is turbo taxes .I will only use turbo tax for my taxes.
Date published: 2021-02-21
Rated 4 out of 5 by from Only TurboTax business used. Good filing result! Entry of information was easy and required logically. Confirmation of entered data accuracy and reconciliation with book data was not so easy. Overall a good result!
Date published: 2021-02-21
Rated 5 out of 5 by from I LIKE IT !!!!! This is the first time I did my taxes by myself and I found Turbotax to be very easy for me to use. I will use Turbotax again!!!
Date published: 2021-02-21
Rated 3 out of 5 by from Federal is fine but not state I didn't need to file a Florida state tax return, but I didn't see an option to delete this option, so I ended up paying $40 for a return I don't need.
Date published: 2021-02-21
Rated 5 out of 5 by from Always quick, simple and easy! I file with Turbo Tax every year and am never disappointed. You can best believe you are getting the max refund without all the added fees that other tax prep services charge!
Date published: 2021-02-21
Rated 5 out of 5 by from Great Turbo Tax Very easy to do. Anyone can do it. Did them in less than an hour,
Date published: 2021-02-21
Rated 5 out of 5 by from easy to use! saved all my past year info, easy to navigate, doesnt take long
Date published: 2021-02-21
Rated 1 out of 5 by from Turbo Tax is the worst This will be my last year using Turbo tax! I have been using Turbo Tax for 6 plus years and I should not still be paying to process my taxes! This year I was charged $120.00 and that is ridicules! Turbo Tax should be offering some type of incentive to loyal customers.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1543
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Declining in user friendliness.... For years, I have felt that the state product is overpriced and requires the user to know more about the tax law and forms than should be necessary. It is buggy and requires the user to manually delete forms that aren't applicable, in order to proceed. I know there are a lot of states to deal with, but feel Intuit should invest more resources in ensuring they work smoothly and actually provide the level of insulation that their federal product does.
Date published: 2021-02-21
Rated 4 out of 5 by from Got the job done I am glad TurboTax gets our returns done so thoroughly.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo tax is the truth ,just priceless.Thanks . The easiest an fasted way to do your taxes is turbo taxes .I will only use turbo tax for my taxes.
Date published: 2021-02-21
Rated 4 out of 5 by from Only TurboTax business used. Good filing result! Entry of information was easy and required logically. Confirmation of entered data accuracy and reconciliation with book data was not so easy. Overall a good result!
Date published: 2021-02-21
Rated 5 out of 5 by from I LIKE IT !!!!! This is the first time I did my taxes by myself and I found Turbotax to be very easy for me to use. I will use Turbotax again!!!
Date published: 2021-02-21
Rated 3 out of 5 by from Federal is fine but not state I didn't need to file a Florida state tax return, but I didn't see an option to delete this option, so I ended up paying $40 for a return I don't need.
Date published: 2021-02-21
Rated 5 out of 5 by from Always quick, simple and easy! I file with Turbo Tax every year and am never disappointed. You can best believe you are getting the max refund without all the added fees that other tax prep services charge!
Date published: 2021-02-21
Rated 5 out of 5 by from Great Turbo Tax Very easy to do. Anyone can do it. Did them in less than an hour,
Date published: 2021-02-21
Rated 5 out of 5 by from easy to use! saved all my past year info, easy to navigate, doesnt take long
Date published: 2021-02-21
Rated 1 out of 5 by from Turbo Tax is the worst This will be my last year using Turbo tax! I have been using Turbo Tax for 6 plus years and I should not still be paying to process my taxes! This year I was charged $120.00 and that is ridicules! Turbo Tax should be offering some type of incentive to loyal customers.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1543