TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
kristin666 from
charging is outrageous
while I use turbotax every year and will continue to use it, I think its ridiculous that self employed folks (uber, etc) have to pay extra for everything. I also think its ridiculous that state returns aren't free.
Date published: 2023-01-25
Rated 5 out of 5 by
PHILIP PATRICK from
Clean and easy application process
Clean and Easy application process as it has been for the last couple of decades.
Date published: 2023-01-25
Rated 5 out of 5 by
Beef12 from
Two thumbs up for turbotax!
This is my first year using Turbotax. It was very user friendly and didn't take very long! It was also cheaper than filing with Jackson Hewitt! I did run into an issue while filing but I spoke to a Turbotax expert and he provided me with great customer service and helped me finish filing. Thank you Turbotax! I will definitely be using it again next tax season.
Date published: 2023-01-25
Rated 5 out of 5 by
Griffins Mimi from
Great app
Ali, who assisted me was clear and knowledgeable Also very kind.
Date published: 2023-01-25
Rated 5 out of 5 by
river antonelli from
easy to use
this is my second time using turbotax and it was just as easy as the first. No issues here :) very happy with it.
Date published: 2023-01-25
Rated 5 out of 5 by
Poppigram from
Awesome
We have been using teubo tax for 12 years and they are great. we have never had a problem.
Date published: 2023-01-25
Rated 4 out of 5 by
Friday II from
Confusing ar times
I always want free edition but always end up having to pay, frustrating!!
Date published: 2023-01-25
Rated 3 out of 5 by
Tiendrayne from
It's getting iffy
The Tax Experts are amazing! They are sweet, and patient. It's the software thats a total mess
Date published: 2023-01-25
Rated 5 out of 5 by
ahern from
Fast and helpful
been filing here for 4 years and i always pick the max help incase i need extra help. Its super easy to do
Date published: 2023-01-25
Rated 5 out of 5 by
Elisia b from
Awesome
I love turbo tax I've been using them for five years now
All TurboTax® Offerings Reviews - Page 1453
Date published: 2023-01-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
kristin666 from
charging is outrageous
while I use turbotax every year and will continue to use it, I think its ridiculous that self employed folks (uber, etc) have to pay extra for everything. I also think its ridiculous that state returns aren't free.
Date published: 2023-01-25
Rated 5 out of 5 by
PHILIP PATRICK from
Clean and easy application process
Clean and Easy application process as it has been for the last couple of decades.
Date published: 2023-01-25
Rated 5 out of 5 by
Beef12 from
Two thumbs up for turbotax!
This is my first year using Turbotax. It was very user friendly and didn't take very long! It was also cheaper than filing with Jackson Hewitt! I did run into an issue while filing but I spoke to a Turbotax expert and he provided me with great customer service and helped me finish filing. Thank you Turbotax! I will definitely be using it again next tax season.
Date published: 2023-01-25
Rated 5 out of 5 by
Griffins Mimi from
Great app
Ali, who assisted me was clear and knowledgeable Also very kind.
Date published: 2023-01-25
Rated 5 out of 5 by
river antonelli from
easy to use
this is my second time using turbotax and it was just as easy as the first. No issues here :) very happy with it.
Date published: 2023-01-25
Rated 5 out of 5 by
Poppigram from
Awesome
We have been using teubo tax for 12 years and they are great. we have never had a problem.
Date published: 2023-01-25
Rated 4 out of 5 by
Friday II from
Confusing ar times
I always want free edition but always end up having to pay, frustrating!!
Date published: 2023-01-25
Rated 3 out of 5 by
Tiendrayne from
It's getting iffy
The Tax Experts are amazing! They are sweet, and patient. It's the software thats a total mess
Date published: 2023-01-25
Rated 5 out of 5 by
ahern from
Fast and helpful
been filing here for 4 years and i always pick the max help incase i need extra help. Its super easy to do
Date published: 2023-01-25
Rated 5 out of 5 by
Elisia b from
Awesome
I love turbo tax I've been using them for five years now
All TurboTax® Offerings Reviews - Page 1453
Date published: 2023-01-25