TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Pretty easy Even just the free version, which i use, is easy to go through and has a help button for every little thing.
Date published: 2021-03-01
Rated 5 out of 5 by from Can't complain Everything went smooth. I called real people who were knowledgable assisting me.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is really great and easy It was relatively easy, they made providing the information they needed as simple as possible.
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax is easy to use. I have been using Turbo Tax for many years, this is the first year that I have to itemize my returns. I thought that the fee that they were charging was just going to be $60, but at the end of everything it wound up costing a total of $100!!
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to use I use it every year, and I would recommend it to my friends
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax is fine, but could be better I have used TurboTax for many years; given the complexity of the tax code, it would be impossible to prepare my return myself without something like TurboTax. That being said, some things could be better. The foreign tax credit form requires a crazy work around to enter more than one country from a single payer. I can't believe this couldn't be made more straightforward. And how or when to make certain adjustments could be explained more clearly.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is the Best I love the TurboTax process. It's thorough and correct.
Date published: 2021-03-01
Rated 4 out of 5 by from Simple and Easy Easy process, guides you step by step, I always feel I've got the best refund and never fear I missed something.
Date published: 2021-03-01
Rated 5 out of 5 by from excellent good support excellent support nice and easy to do yourself
Date published: 2021-03-01
Rated 5 out of 5 by from Easy filing with Turbo Tax I love the ease of Turbo Tax. It's so much cheaper than using a company that charges way too much for an easy return. I feel comfortable that my return is correct with Turbo Tax. The questions are easy and make sense.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1353
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Pretty easy Even just the free version, which i use, is easy to go through and has a help button for every little thing.
Date published: 2021-03-01
Rated 5 out of 5 by from Can't complain Everything went smooth. I called real people who were knowledgable assisting me.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is really great and easy It was relatively easy, they made providing the information they needed as simple as possible.
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax is easy to use. I have been using Turbo Tax for many years, this is the first year that I have to itemize my returns. I thought that the fee that they were charging was just going to be $60, but at the end of everything it wound up costing a total of $100!!
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to use I use it every year, and I would recommend it to my friends
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax is fine, but could be better I have used TurboTax for many years; given the complexity of the tax code, it would be impossible to prepare my return myself without something like TurboTax. That being said, some things could be better. The foreign tax credit form requires a crazy work around to enter more than one country from a single payer. I can't believe this couldn't be made more straightforward. And how or when to make certain adjustments could be explained more clearly.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is the Best I love the TurboTax process. It's thorough and correct.
Date published: 2021-03-01
Rated 4 out of 5 by from Simple and Easy Easy process, guides you step by step, I always feel I've got the best refund and never fear I missed something.
Date published: 2021-03-01
Rated 5 out of 5 by from excellent good support excellent support nice and easy to do yourself
Date published: 2021-03-01
Rated 5 out of 5 by from Easy filing with Turbo Tax I love the ease of Turbo Tax. It's so much cheaper than using a company that charges way too much for an easy return. I feel comfortable that my return is correct with Turbo Tax. The questions are easy and make sense.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1353