TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from First time REJECTED returns I was not aware of any errors on my returns prior to submitting E-files. Was not clear how to fix returns.
Date published: 2021-02-21
Rated 3 out of 5 by from TurboTax takes every single chance to rip me off I will stop using TurboTax next year for how much we have been ridiculously charged & how long it took the assistance to reply.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax Quick and Easy Filing Turbo Tax provides a quick and easy way to file. With online help and live help if you get stuck and have some questions
Date published: 2021-02-21
Rated 5 out of 5 by from Easier than I thought it would be. Helpful, pictures and examples to clarify what was needed to fill out forms.
Date published: 2021-02-21
Rated 1 out of 5 by from Price You charge to much just to file. You use to be free and now u get charged $40 for federal, $40 for State and $40 plus tax for everything else. Its insane and your making alot of people very angry especially when u advertise ur site for FREE!
Date published: 2021-02-21
Rated 5 out of 5 by from Very helpful service I found TurboTax to be very helpful and user friendly. I did run into a problem as I was ready to file, so I had to get expert help, which solved the problem.
Date published: 2021-02-21
Rated 4 out of 5 by from Great DYI tool Overall good experience for DIY, had minor difficulty navigating through interface but overall not bad. Did get a little surprised additional fee at end of service due to student loan interest payment. Went from free to $40 to $90, ended having to pay $130. Not complaining since Hubby & I finished within 2 hours. Not bad for first time DIY. Will highly recommend it.
Date published: 2021-02-21
Rated 5 out of 5 by from Awesome So easy and convenient!! I used to use a service but now, I do it myself!! Saves money and honestly a lot of time...
Date published: 2021-02-21
Rated 4 out of 5 by from Love Turbo Tax Did not take long at all. All I did was plug in the numbers and my refund popped right up.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax Is amazingly helpful to use! I am happy to be able to complete my taxes by myself, just answered the questions.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1159
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from First time REJECTED returns I was not aware of any errors on my returns prior to submitting E-files. Was not clear how to fix returns.
Date published: 2021-02-21
Rated 3 out of 5 by from TurboTax takes every single chance to rip me off I will stop using TurboTax next year for how much we have been ridiculously charged & how long it took the assistance to reply.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax Quick and Easy Filing Turbo Tax provides a quick and easy way to file. With online help and live help if you get stuck and have some questions
Date published: 2021-02-21
Rated 5 out of 5 by from Easier than I thought it would be. Helpful, pictures and examples to clarify what was needed to fill out forms.
Date published: 2021-02-21
Rated 1 out of 5 by from Price You charge to much just to file. You use to be free and now u get charged $40 for federal, $40 for State and $40 plus tax for everything else. Its insane and your making alot of people very angry especially when u advertise ur site for FREE!
Date published: 2021-02-21
Rated 5 out of 5 by from Very helpful service I found TurboTax to be very helpful and user friendly. I did run into a problem as I was ready to file, so I had to get expert help, which solved the problem.
Date published: 2021-02-21
Rated 4 out of 5 by from Great DYI tool Overall good experience for DIY, had minor difficulty navigating through interface but overall not bad. Did get a little surprised additional fee at end of service due to student loan interest payment. Went from free to $40 to $90, ended having to pay $130. Not complaining since Hubby & I finished within 2 hours. Not bad for first time DIY. Will highly recommend it.
Date published: 2021-02-21
Rated 5 out of 5 by from Awesome So easy and convenient!! I used to use a service but now, I do it myself!! Saves money and honestly a lot of time...
Date published: 2021-02-21
Rated 4 out of 5 by from Love Turbo Tax Did not take long at all. All I did was plug in the numbers and my refund popped right up.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo Tax Is amazingly helpful to use! I am happy to be able to complete my taxes by myself, just answered the questions.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 1159