TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
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Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 3 out of 5 by
greg155 from
First time REJECTED returns
I was not aware of any errors on my returns prior to submitting E-files. Was not clear how to fix returns.
Date published: 2021-02-21
Rated 3 out of 5 by
Briagh and Hao from
TurboTax takes every single chance to rip me off
I will stop using TurboTax next year for how much we have been ridiculously charged & how long it took the assistance to reply.
Date published: 2021-02-21
Rated 5 out of 5 by
Cindi7070 from
Turbo Tax Quick and Easy Filing
Turbo Tax provides a quick and easy way to file. With online help and live help if you get stuck and have some questions
Date published: 2021-02-21
Rated 5 out of 5 by
K8 D from
Easier than I thought it would be.
Helpful, pictures and examples to clarify what was needed to fill out forms.
Date published: 2021-02-21
Rated 1 out of 5 by
Crystal Trundy from
Price
You charge to much just to file. You use to be free and now u get charged $40 for federal, $40 for State and $40 plus tax for everything else. Its insane and your making alot of people very angry especially when u advertise ur site for FREE!
Date published: 2021-02-21
Rated 5 out of 5 by
hannondoc from
Very helpful service
I found TurboTax to be very helpful and user friendly. I did run into a problem as I was ready to file, so I had to get expert help, which solved the problem.
Date published: 2021-02-21
Rated 4 out of 5 by
ParentX2 from
Great DYI tool
Overall good experience for DIY, had minor difficulty navigating through interface but overall not bad. Did get a little surprised additional fee at end of service due to student loan interest payment. Went from free to $40 to $90, ended having to pay $130. Not complaining since Hubby & I finished within 2 hours. Not bad for first time DIY. Will highly recommend it.
Date published: 2021-02-21
Rated 5 out of 5 by
Geneluree from
Awesome
So easy and convenient!! I used to use a service but now, I do it myself!! Saves money and honestly a lot of time...
Date published: 2021-02-21
Rated 4 out of 5 by
Lumbee12 from
Love Turbo Tax
Did not take long at all. All I did was plug in the numbers and my refund popped right up.
Date published: 2021-02-21
Rated 5 out of 5 by
marion1030 from
Turbo Tax Is amazingly helpful to use!
I am happy to be able to complete my taxes by myself, just answered the questions.
All TurboTax® Offerings Reviews - Page 1159
Date published: 2021-02-21
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 3 out of 5 by
greg155 from
First time REJECTED returns
I was not aware of any errors on my returns prior to submitting E-files. Was not clear how to fix returns.
Date published: 2021-02-21
Rated 3 out of 5 by
Briagh and Hao from
TurboTax takes every single chance to rip me off
I will stop using TurboTax next year for how much we have been ridiculously charged & how long it took the assistance to reply.
Date published: 2021-02-21
Rated 5 out of 5 by
Cindi7070 from
Turbo Tax Quick and Easy Filing
Turbo Tax provides a quick and easy way to file. With online help and live help if you get stuck and have some questions
Date published: 2021-02-21
Rated 5 out of 5 by
K8 D from
Easier than I thought it would be.
Helpful, pictures and examples to clarify what was needed to fill out forms.
Date published: 2021-02-21
Rated 1 out of 5 by
Crystal Trundy from
Price
You charge to much just to file. You use to be free and now u get charged $40 for federal, $40 for State and $40 plus tax for everything else. Its insane and your making alot of people very angry especially when u advertise ur site for FREE!
Date published: 2021-02-21
Rated 5 out of 5 by
hannondoc from
Very helpful service
I found TurboTax to be very helpful and user friendly. I did run into a problem as I was ready to file, so I had to get expert help, which solved the problem.
Date published: 2021-02-21
Rated 4 out of 5 by
ParentX2 from
Great DYI tool
Overall good experience for DIY, had minor difficulty navigating through interface but overall not bad. Did get a little surprised additional fee at end of service due to student loan interest payment. Went from free to $40 to $90, ended having to pay $130. Not complaining since Hubby & I finished within 2 hours. Not bad for first time DIY. Will highly recommend it.
Date published: 2021-02-21
Rated 5 out of 5 by
Geneluree from
Awesome
So easy and convenient!! I used to use a service but now, I do it myself!! Saves money and honestly a lot of time...
Date published: 2021-02-21
Rated 4 out of 5 by
Lumbee12 from
Love Turbo Tax
Did not take long at all. All I did was plug in the numbers and my refund popped right up.
Date published: 2021-02-21
Rated 5 out of 5 by
marion1030 from
Turbo Tax Is amazingly helpful to use!
I am happy to be able to complete my taxes by myself, just answered the questions.
All TurboTax® Offerings Reviews - Page 1159
Date published: 2021-02-21